Searched through google for barn doors for a project I have been working on for my bedroom. Door Giant was definitely the most cost effective and was exactly what I was looking for and ordered. I am... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Really pleased with the door handles, good value for money. Ill be placing another order to replace all the walk in wardrobe door handles very soon Highly recommend them
Yritys on vastannut
Door Giant were prompt with delivery via the courier they used. Their packaging was excellent, so wasn't expecting any damage to the door. However, there was some minor damage to the door, but this wa... Näytä lisää
Bought an internal door from Door Giant for a client and I’m very impressed with the quality. The door arrived in excellent condition, well made and exactly as expected. It fitted nicely and my client... Näytä lisää
Yritys on vastannut
4,4
Erinomainen
348 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Not even received the door after…
Not even received the door after waiting weeks and paying a huge delivery charge.
4. helmikuuta 2025
Vastaus yritykseltä Door Giant
Really sorry to hear this - I'll look into this and come back to you.
Natalie B
Door Giant Customer Support
Good service and quality of product
Delivered on time with helpful delivery driver.
Door well wrapped to avoid damage
Happy with quality of the door
27. tammikuuta 2025
Vastaus yritykseltä Door Giant
Thank you for your 5* review and lovely comments.
Natalie B
Door Giant Customer Support
Delivery was quick
Delivery was quick. Doors were exactly what i wanted and at a competitive price. Delivery was easy and packaged good. Just a lil frayed in corner but luckily escaped with no damage. Would highly recommend to be honest.
22. tammikuuta 2025
Vastaus yritykseltä Door Giant
Thank you for your 5* review and recommendation.
Natalie B
Door Giant Customer Support
No frills, perfect service
Fast delivery, product delivered as expected. Kept in good contact about delivery
19. marraskuuta 2024
Vastaus yritykseltä Door Giant
Thank you for taking the time to leave such a great feedback.
Natalie B
Door Giant Customer Support
Poor quality
Poor quality! Don’t buy door handles from this company. If you buy, wear cotton gloves in order not damage the paint.
Black Matt paint peeling off after few months.
14. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Door Giant
Hi
We are really sorry your unhappy with the product you have purchased , we are unable to look into as we don't have an information relating to your order . Please send us your name and order number and we will look into ASAP
Kind Regards
Paul
The Doorgiant Team
Further to the reply above I can confirm we have now located your order and the details of your complaint . We will investigate and communicate to you directly once we have an opportunity to review all of the information
Kind Regards
Paul
The Doorgiant team
Vastaus yritykseltä Door Giant
Thank you for taking the time to leave such a great feedback.
Natalie B
Door Giant Customer Support
Great quality door and excellent service
Great quality door and excellent service
23. joulukuuta 2024
Vastaus yritykseltä Door Giant
Thank you for taking the time to leave such a great feedback.
Natalie B
Door Giant Customer Support
Delivered on time
Delivered on time, pleasant delivery man, well packed and what I expected
12. joulukuuta 2024
Vastaus yritykseltä Door Giant
Thank you for taking the time to leave such a great feedback.
Natalie B
Door Giant Customer Support
Quality Gates at a decent price
Quick delivery, very well made and the best price I could find online…
11. joulukuuta 2024
Vastaus yritykseltä Door Giant
Thank you for taking the time to leave such a great feedback.
Natalie B
Door Giant Customer Support
Fast delivery of excellent products
Fast delivery of excellent products at good prices
17. joulukuuta 2024
Vastaus yritykseltä Door Giant
Thanks for taking the time to leave a 5* star review.
Natalie B
Door Giant Customer Support
Vastaus yritykseltä Door Giant
Brilliant. Tag us if you post a pic on socials. Look forward to seeing your on our site again soon.
Natalie B
Door Giant Customer Support
Vastaus yritykseltä Door Giant
Thanks for taking the time to leave us a review 😊
It's a good door
28. marraskuuta 2024
Vastaus yritykseltä Door Giant
Pleased to hear you're happy with your door 😊
Customer service
Customer service
This review was updated on 6 January 2025
Original review :
Appalling customer service. Purchased fire doors which were mis-described and mis-represented by Door Giant resulting in financial loss. Have been trying for 2 months to resolve this with extensive chasing - being fobbed off. John Carter the Commercial Manager said (at end of October) he would resolve but now being ignored. Seriously unimpressed.
Updated review:
Door Giant has now apologised for the delay in providing a suitable response to the issue. They explained that it was a case of multiple people dealing with the issue and all assuming that someone else had already resolved this which wasn't the case. I'm pleased to confirm that the issue has now been satisfactorily resolved. In all the circumstances, the review rating has been changed from the original one star to 3 stars.
4. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Door Giant
Hi
Thank you for taking the time to leave a review we are really sorry your experience has not been as expected
I want to investigate but need more information if you can email your order number to sales@doorgiant.com ASAP I will look into this for you straight away
Kind Regards
Paul Allsop
E-Commerce Operations
Vastaus yritykseltä Door Giant
Thanks for taking the time to leave us a review. We look forward to seeing you our site again soon.
Natalie B
Door Giant Customer Support
Door delivered wrapped up well due to…
Door delivered wrapped up well due to glass panels. The door was as described, we chose a pine door so we could trim it to size and it now fits perfectly
28. marraskuuta 2024
Vastaus yritykseltä Door Giant
Thanks for taking the time to leave us a review. Glad to hear it all fits perfectly 😊
Vastaus yritykseltä Door Giant
Thanks for leaving a 5* review.
Natalie
Door Giant Team
Wrong door was ordered but charged £25…
Wrong door was ordered but charged £25 for cleaning a little dust of plaster off upon return. Nothing in the T&C’s stated this policy
19. marraskuuta 2024
Vastaus yritykseltä Door Giant
Hi Hassan
Thanks for taking the time to leave a review
I think the order you are referring too is actually 10756-1421 which was your original order which you ordered incorrectly
I have investigated and can see we did actually send you pictures showing how dirty the the door was when it was received back with our supplier. I think its fair to say it was more than a little dust and plaster. Really it should have been returned in the condition it was originally delivered in whereas instead our supplier has had to take time out to clean it themselves because by rights it was not returned in a resaleable condition
We do state in our returns policy
"We reserve the right to make deductions from the refund of the price (excluding delivery costs) if we believe the product has been handled excessively or in a way that would not be permitted by the manufacturers instruction"
Please contact us at sales@doorgiant.com if you wish to discuss this further
Kind Regards
Paul
The Doorgiant Team
Vastaus yritykseltä Door Giant
Great review, thank you.
Natalie
Door Giant Team
Delivery driver was very helpful
Delivery driver was very helpful
Doors were of a good standard and delivery times - very good
19. marraskuuta 2024
Vastaus yritykseltä Door Giant
Great review, thank you.
Natalie
Door Giant Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.