paw Champ unique services are truly amazing and greatly helpful. Even if you just need to talk to an expert, they're always there to lend an ear and help through any frustration you may be experiencin... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erst... Näytä lisää
Yritys on vastannut
Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die... Näytä lisää
Yritys on vastannut
ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Z... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Yhteystiedot
2,3
Välttävä
592 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ich habe die Erfahrung gemacht
Ich habe die Erfahrung gemacht, dass ich für am 12 Juni für 19,99 einen Monat gebucht habe und jetzt sehe, dass 49,99 von meinem Konto abgebucht werden. Es war nirgends ersichtlich, dass es sich hier um ein Abo handelt zu einem hohen Preis. Ich habe doggy-plan bei PayPal gemeldet, habe zusätzlich dem Support von Doggy.plan geschrieben und hoffe, dass mein Geld zurückkommt. Sehr unseriöser Anbieter, ich bin maximal frustriert
13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Liebe Mihaela,
vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Wir entschuldigen uns aufrichtig für jegliche Verwirrung oder Frustration, die durch das Abrechnungsproblem verursacht wurde, das Sie erlebt haben.
Es tut uns leid zu hören, dass Ihnen die monatliche Gebühr nicht bekannt war, als Sie sich für unseren Plan angemeldet haben. Wir möchten Ihnen versichern, dass die monatliche Gebühr für unser Programm auf unserer Website und während des Anmeldevorgangs angegeben ist - direkt unter dem Zahlungsbutton.
Wir würden uns freuen, Ihnen helfen zu können. Bitte zögern Sie nicht, sich an uns zu wenden: support@doggy-plan.com. Unser Team steht Ihnen sieben Tage die Woche zur Verfügung und wir werden unser Bestes tun, um Ihnen in jeder Hinsicht zu helfen.
Mit freundlichen Grüßen,
Doggy-plan Betreuungsteam
Abofalle!!!!
Abofalle!!!!
Zuerst einmalig 19,99 ... dann monatlich 49,99. Betrug!!!!
13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Lieber Benutzer,
Vielen Dank für Ihr Feedback!
Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern!
Unser Team ist immer bereit, mit Ihnen zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten.
Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme zur Seite steht. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter.
Um das Abonnement zu kündigen, können Sie unser Supportteam jederzeit über support@doggy-plan.com kontaktieren.
Vielen Dank, dass Sie sich für Doggy-plan entschieden haben, und wir danken Ihnen für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,
Doggy-plan-Supportteam
Wish I could give 0 stars
Wish I could give 0 stars. Awful scammers! Charge you 3x plan you sign up for and don’t cancel it
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear Zoe,
Our Support Team has already contacted you via email to help you and provide you with the best resolution. However, we are still waiting for your reply.
Please be assured that we are fully committed to providing our users with the highest quality service and solutions. We await your response and are ready to assist in resolving the matter.
Looking forward to your reply!
Kind regards,
Doggy Plan Support Team
My mistake for not reading these…
My mistake for not reading these reviews prior.
AVOID THIS COMPANY.
Complete scam.
Signed up for $.67 per day-$20 per month. I’ve been charged at $49.95 per month.
STAY AWAY FROM USING THIS COMPANY
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Ich fühle mich getäuscht
Ich fühle mich getäuscht, statt 19,99 werden plötzlich 49,99 abgebucht! Das war bei Abschluss nicht transparent dargestellt. Preis/Leistung völlig überzogen, bewusste Abbofalle???Ich hoffe sehr dass meine Kündigung zügig bearbeitet wird und keinerlei Abbuchungen mehr erfolgen.
Frustriert und unzufrieden!!!!
11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Lieber Consumer,
vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Wir entschuldigen uns aufrichtig für jegliche Verwirrung oder Frustration, die durch das Abrechnungsproblem verursacht wurde, das Sie erlebt haben.
Es tut uns leid zu hören, dass Ihnen die monatliche Gebühr nicht bekannt war, als Sie sich für unseren Plan anmeldeten. Wir möchten Ihnen versichern, dass die monatliche Gebühr für unser Programm auf unserer Website und während des Anmeldevorgangs angegeben ist - direkt unter dem Zahlungsbutton.
Wir wissen, wie wichtig Transparenz und Klarheit bei Abonnementplänen sind, und entschuldigen uns, wenn Ihnen dies während des Anmeldevorgangs nicht ausreichend mitgeteilt wurde. Ihr Feedback hilft uns, Verbesserungsmöglichkeiten zu erkennen, und wir freuen uns, dass Sie uns darauf aufmerksam gemacht haben. Wir prüfen auch alle Rückerstattungsanträge einzeln und stellen sicher, dass die Rückerstattungspolitik für unsere Nutzer funktioniert.
Wenn wir Ihnen sonst noch helfen können, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen: support@doggy-plan.com. Unser Team steht Ihnen sieben Tage die Woche zur Verfügung und wir werden unser Bestes tun, um Ihnen in jeder Hinsicht zu helfen.
Mit freundlichen Grüßen,
Doggy-plan Betreuungsteam
Abo-Falle
Auch ich habe die Erfahrung gemacht, dass ich für Februar für 19,99 einen Monat gebucht habe und jetzt sehe, dass monatlich 49,99 abgebucht werden von meinem Konto. Es war nirgends ersichtlich, dass es sich hier um ein Abo handelt zu einem absurd hohen Preis. Ich habe doggy-plan bei PayPal gemeldet und hoffe, mein Geld zurückzubekommen. Sehr unseriöser Anbieter.
11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Lieber Benutzer,
Vielen Dank für Ihr Feedback!
Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern!
Unser Team ist immer bereit, mit Ihnen zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten.
Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme behilflich ist. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter.
Um das Abonnement zu kündigen, können Sie unser Supportteam jederzeit über support@doggy-plan.com kontaktieren.
Vielen Dank, dass Sie sich für Doggy-plan entschieden haben, und wir danken Ihnen für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,
Doggy-plan-Supportteam
My fault for signing up for this
My fault for signing up for this, but stay away. Signed up for a trial and did not read the fine print. If you don’t select a plan, they automatically bill you at nearly triple the most expensive plan rate. You have to email to cancel, and they won’t just cancel without back and forth trying to keep you.
Probably the same people who have been trying to contact you about your used car warranty, or scamming old people out of their retirement.
9. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear Dan,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process - right below the payment button.
We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. We also individually review all refund requests and make sure that the refund policy works for our users.
If there's anything else we can do to help, please don't hesitate to reach out to us at support@doggy-plan.com. Our team is available seven days a week and we'll do our best to assist you in any way we can.
Kind regards,
Doggy-plan support team
Be aware of ongoing charges!
Absolute frauds! Seems they continue to dupe people out of money by automatically charging for something people weren’t aware of. I’m yet to receive a receipt, billing confirmation or notice about future billing. Then they come with some random stipulation for the 30 day MBG even though it’s not the initial payment a refund was requested for. Cancelled within the 30 days and they still refuse to refund the additional charge of £49.99. Cowboys at work and now referred to PayPal as a dispute as getting nowhere with them. Also, content is 👎 open first video to see it’s dubbed, which is for me makes it frustrating to follow along. Didn’t even get past the first one plus there wasn’t in a position to use it anyway. STAY WELL AWAY FROM THEM!
**UPDATE 21/07/24**
For complete transparency:
After yet another email advising I will be contacting PayPal disputing the transaction for £49.99, they did respond and finally decided to refund in the end, which I’m pleased about. It’s just a shame I had to go through all of this in order for this action to take place.
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process - right below the payment button
We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. We also individually review all refund requests and make sure that the refund policy works for our users. If there's anything else we can do to help, please don't hesitate to reach out to us at support@doggy-plan.com. Our team is available seven days a week and we'll do our best to assist you in any way we can.
Kind regards,
Doggy-plan support team
I signed up for the month trial for $20…
I signed up for the month trial for $20 I started to use it and decided it wasn’t for me and my dog so I followed the guidelines about how to cancel the subscription. I sent 2 emails before my renewal date and yet they still charged me the $49.99 for the next month. I had to send them a message on their “contact us” to even get a reply, which I was then told multiple times they would not refund me. I explained 4 times how I understood their rules, followed all the appropriate steps and yet they still charged me. It wasn’t until I told them that them taking my money after I unsubscribed is theft and providing screen shots of when I sent my initial email and a copy of their unsubscribing guidelines did they then refund me. After reading reviews I do think this company is a scam and shouldn’t be trusted.
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
AVOID….Quite the scam
AVOID….Quite the scam!
I bought the reduced price trial with no idea it automatically went on to a subscription after till I was charged $79.99 . There is no where to look at you account to see your subscriptions or when payment is due etc , no email reminder. Nothing ..
You have to email them to cancel & they will not refund.
The website & content itself is poor, it’s all dubbed, only uses their own already trained dogs so no real life working examples.
9. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
Warm regards,
Doggy-plan Support Team
No real customer service or contact names = scam
Hi to whom it may concern: Kindly cancel effective this email any and all subscriptions or any further | future transactions where you would invoice me.
I am sorry that you cant refund my money. I have not used any of your training ... ever. I bought it no realising it was a subscription.Customer service communicated like a robot.
I am not your customer.
Please confirm my account has been cancelled.
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
I would give negative stars if I could
I would give negative stars if I could. The first video, they just talk about how to watch the video before asking questions over and over for the majority of the video. Really low quality video as well. They don't respond to requests for cancellations. Really just a rip off
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
I only gave 1 star as can't give .
I only gave 1 star as it is impossible to give 0.
Didn't realise was a subscription until later on.
Emailed them in April after a £79.99 debit To cancel as I was out of work. And the techniques do not work with my dog (we have given plenty of time and effort but had to seek alternative guidance with his breeder.
Today they have done it again.
Am I ever going to be free of this company.
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
ES UN TIMO !!!!
ES UN TIMO !!!!! Pagué 20 euros y me están cobrando 53,12€ no sé de qué, si alguien ha conseguido que se los devuelva que me diga cómo, gracias
8. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Querido usuario,
¡Gracias por dejar tus comentarios!
Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto.
Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes.
Tomamos en serio sus comentarios y nos disculpamos por cualquier confusión o inconveniente causado por nuestro contenido y servicio al cliente. Nuestro equipo se esfuerza por brindar soporte claro y útil a nuestros clientes y lamentamos que no haya recibido el nivel de servicio que esperaba.
Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de support@doggy-plan.com
Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.
Un cordial saludo,
Equipo de soporte del plan para perros
Avoid
Avoid, it’s a scam. Based on other reviews and my experience I can now see it’s a scam. I got an Instagram ad and was intrigued, upon clicking via Instagram and being redirected to their website they somehow added me as a premium member and started charging me 50€ per month.
It took me a while to realise what it is from my bank statements and when I emailed them to receive a refund they informed me it does not align with their refund policy.
Avoid at any cost
7. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Horrible refund policy.
Thought I was paying for a trial subscription but it was a monthly subscription. After the initial $20 I paid to test it out I was not impressed with the few chapters I started. A lot of it felt like redundant information that most people in charge pf taking care of an animal should know. So I stopped using the online book and was then billed $50 a month later. After searching their website to unsubscribe, you have to email them in order to unsubscribe! After a few back and forth emails with them, they made it seem like they cared about giving me a refund but they in fact didnt. In order to receive a refund from them you have to abide to multiple of their guidelines listed on their refund policy.
22. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Bad business practices
I'm the same as the rest of the people on here. I paid for a single course so I thought until I was charged the $49.99 USD for another month. Bad business practices luckily I paid via PayPal. I have since heard back and my opinion has changed. I have now realised they are complete charlatans. Don't ever deal with this company totally dishonest.
7. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear Sean,
Thank you for taking the time to leave a review !
We are sorry to hear that you got such an impression about out website - your feedback is much appreciated.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process- right below the payment button.
Our Customer Support is always ready to help and offer you some alternatives in order for you to get the most from our service.
According to our records, our team has already been able to set up the situation happened and offer help on your request.
If there's anything else we can do to help, please don't hesitate to get back to us support@doggy-plan.com.
Kind regards,
Doggy-plan Support Team
Extremely Disappointing Experience
I am highly disappointed with Doggy PlanApp. Despite signing up, I never received the email with my password reset after forgetting, the costs increase to $49.99, not receiving the book. Repeated attempts to contact customer service have gone unanswered. To make matters worse, I was charged for a service I couldn't use due to these issues. Now they shared a link to enter, but not being able to reset password, or see membership information. I would not recommend this app to anyone. Save your money and avoid the frustration.
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Scammers
Yep, I got scammed as well. I requested a cancellation before my 30 day trial ended and was given the run around and repeated ignoring of my emails. Very poor customer service and highly overpriced.
6. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Si pudiera darle -20000 le daría
Si pudiera darle -20000 le daría. Te estafan no te dejan anular la suscripción y luego te cobran el triple.una vergüenza
18. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä doggy-plan.com
Querido usuario,
¡Gracias por dejar tus comentarios!
Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto.
Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes.
Tenga en cuenta que todos nuestros clientes reciben un correo electrónico automático después de su compra, a menos que el correo electrónico indicado por el cliente durante el registro sea inexacto. Tenga la seguridad de que nuestro equipo está disponible para ayudarlo a acceder a las lecciones y resolver cualquier problema que pueda enfrentar. No dude en comunicarse con nuestro equipo de atención al cliente y estaremos encantados de ayudarle.
Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de support@doggy-plan.com
Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.
Un cordial saludo,
Equipo de soporte del plan para perros
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