Dinggly Arvostelua 64

TrustScore 5/5 tähteä

4,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's easy to use and always works reliably. It allows us to to work more efficiently with our staff at the front desk.

Saanut 5/5 tähteä

We are delighted with the service provided by Dinggly! Our front of house team said that it totally transformed service on the first night we tried the call button and pagers. We had tried many option... Näytä lisää

Saanut 4/5 tähteä

We have received consistent support from the Dinggly Team with all of the inquiries and issues brought up. They are quick to respond and make changes as requested and have helped my own understanding... Näytä lisää

Saanut 5/5 tähteä

We were searching for a solution to on demand service requests. We looked at many providers offering the same call button options, however all others required infrastructure to be built. Where Din... Näytä lisää

Yrityksen tiedot

  1. Tietoliikennelaitetoimittaja
  2. Konferenssi- ja kokoushuonevuokraus
  3. Konferenssipuhelupalvelu
  4. Hotelli
  5. Ravintola
  6. Televiestintä

Yrityksen kirjoittama

Dinggly’s wireless paging and call button systems make it extraordinarily easy for people to request the assistance of others. Featuring cloud technologies, our range includes premium quality call buttons and virtual call buttons (driven by QR codes). Calls can be received on mobile phones, tablets, smartTVs, Dinggly wrist pagers, compatible smart-plugs, a computer browser or integrate with other software. Our call button paging systems work over your WiFi network so range is never an issue as long as a button is connected to WiFi. Staff can be on any WiFi or cellular network to receive the calls. Dinggly call button paging systems are found in hotels, restaurants, offices, retailers, educational institutions and factories around the world. Customers can configure and update their pager systems via a secure portal. Tasks such as changing the name of a call button or staff login names are easily performed. The calling device, responder and response time are logged against every call. For those that want access to this data, Dinggalytics provides a rich pool to information to evaluate your system and operation. The main benefits of a Dinggly paging system are: * Dinggly Call buttons are intelligent devices with 2-way communication. When someone presses the button, they see a blue light and hear a sound (optional). When the call is accepted on any device, the light changes to green, and a sound is heard, so the caller knows someone is on their way. * Dinggly receiving devices talk to one another - so when a receiving device accepts a call, it tells all the other devices which received the same call that the call is in hand, and who accepted the call. This avoids duplicated effort. * The calls can come through to alert any combination of mobile phones/tablets/desktops/laptops/Smart TV's and/or Dinggly supplied WiFi Wrist Pager watches. * Up to 3 levels of call escalation are available for calls which are not answered within a preset time delay. * Calls from Call buttons can be directed to different recipients based on call source and call type. * Due to the cloud architecture of the Dinggly system, there are no distance limitations to implementing the solution, as long as there is a WiFi signal where the Call Buttons and Dinggly WiFi Watches are used, and a WiFi or cellular signal where mobile receiving devices are used. * When the call button needs to be recharged, it sends out an email to one or more persons. * Dinggly offers a very high level of reliability as there are no on site servers which can fail, since all devices communicate with a central cloud based data centre. Find out more about us at www.dinggly.com


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

64 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

Faultless

From the installation to the after care, Dinggly have been excellent. Ed has always been at hand to answer any questions we have which has helped us deliver on our promise in delivering exceptional service.

Highly recommend!

12. tammikuuta 2023
Saanut 5/5 tähteä

If you’re considering a pager system then this is the company for you!

I would highly recommend this company. They made us some custom buzzers with pagers and tailored them to exactly what we wanted. We changed the button design and Ed sorted this really quickly.
We received the buzzer system for trial quicker than quoted which was brilliant. It came with excellent instructions. The support once we had the system installed is brilliant. Any little query was sorted by the customer service team but mainly Ed who quickly responds and couldn’t be more helpful.
It will make a huge difference to our business and is great to deal with such a friendly conscientious company.

21. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beyond all expectations!

I can confidently say that I have never worked with such a friendly, helpful and innovative team than that at Dinggly!

The product they put together for us is performing spectacularly and has improved business performance beyond expectations.

I never expected this level of attention to detail in the beginning but Ed and his team have exceeded our expectations at every stage. Even now, their after sales care is second to none!!

Thankyou Dinggly!! 👏👏👏

21. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Custom made call buttons

It was such a great experience to work with this company. Everyone was very happy with the final product and how luxury they looked. It is very easy to install and set them up. Thank you Team again for your amazing work!

16. marraskuuta 2022
Saanut 5/5 tähteä

Fantastic products backed by an honest, reliable & innovative team

Ed and the team at Dinggly have been absolutely fantastic on the installation, maintenance and delivery of their push-buttons solutions at Laki Kane cocktail bar. Dinggly is a unique offering and a major unique selling point of the service that we provide at Laki Kane, and we have been working with the Dinggly team for over 4 years now. Honest and reliable service, consistent innovation and a customisable, unique product. We recommend Dinggly to anyone who is considering push button technology for their business!

14. lokakuuta 2022
Saanut 5/5 tähteä

We are delighted with the service…

We are delighted with the service provided by Dinggly! Our front of house team said that it totally transformed service on the first night we tried the call button and pagers. We had tried many options, including intrusive sounding door bells, but nothing worked properly. That’s why we approached Dinggly who explained how everything worked and gave us different options. After the trial period, there was no doubt that we were keeping the system. Brilliant!!

8. lokakuuta 2022
Saanut 5/5 tähteä

Highly Recommended

We needed a bell system. The team at Dinggly were great, very polite, professional and attentive. From start to finish it was seamless with great service. We are very happy with the result. The team were set up the same day the bells were delivered. Dinggly is so simple to use. Highly recommended.

11. lokakuuta 2022
Saanut 4/5 tähteä

Consistent helpful service

We have received consistent support from the Dinggly Team with all of the inquiries and issues brought up. They are quick to respond and make changes as requested and have helped my own understanding of the Dinggly system and how it can be used in our business.

1. lokakuuta 2022
Saanut 5/5 tähteä

Exceptional

Dinggly have been exceptional over the last 12 months. Their understanding of our use case, combined with their experience in the industry, helped us develop a great system to improve our level of hospitality. Above all, the communication has been excellent- minimum same business day replies, often within the same hour. Always friendly, with great customer service!

1. syyskuuta 2022
Saanut 5/5 tähteä

We use the Dinggly system within my…

We use the Dinggly system within my Specsavers practice. It calls a staff member to assist the patient once the Optometrist has finished the eye examination. It works really well in this setting and the Dinggly team have been superb yo deal with. Very easy to set up and the aftercare service is fantastic. I just send an email and the team responds quickly with a resolution. I would thoroughly recommend Ed and his team.

1. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Customer Service from Sales Staff!

We were one of the first manufacturing facilities to use Dinggly as a production tool. Ed at Dinggly was instrumental in getting this project up quickly and efficiently. Dinggly has changed the game for us in how we communicate with our operators on a noisy plant floor. They are also not shy in improving their product. When we were starting up, any complaints we had were quickly addressed and new things were integrated at surprising speed. I am very impressed with their ingenuity and willingness to help out. We look forward to finding new ways to use this product!

1. maaliskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Discreet and functional

We've been using Dinggly watches and alert systems for a few years now. As it is hardware that is worn by waiters and waitresses, the watches get put through the ringer (pardon the pun), and as such, they do sometimes break or malfunction. Though the support team are available at all times of the day to remotely access and fix software issues and are quick to send out and replace watches or tablets if we damage them beyond repair.

We would recommend Dinggly to other businesses in the Hospitality industry who are looking for a discreet way to alert and notify waiting staff that food or drinks are ready.

22. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Paging System

We have bought Dinggly for our company after going through lot of comparisons with different products available in the market!

Very Excellent virtual presentation & POC by Ed Dayan.
We are using Dinggly since last 3 years and i must mention this is the best paging system with the followings:

Great System with lots of customizations available with bilingual support.
Easy and very stable setup.
Best Customer service.
Very durable hardware devices including Bell buttons and smartwatches.

Overall 10/10

30. syyskuuta 2021
Saanut 5/5 tähteä

Gamechanger for our business...

Covid 19 impacted every business, hospitality though had to completely change the way it interacted with guests, no bar service, outside only, social distancing. With a large outdoor area we had to find a way of both utilising the space and being able to off the very best & safe service to our guests. I researched table call buttons as we recognised that this could be a really effective way of putting people at ease whilst at the same time providing a unique service. I worked closely with Ed whilst still in the first lockdown and we came up with a perfect solution in the correct timescale to ensure that we were ready to go as soon as we had the green light to open. Fast forward 18 months and its safe to say the decision to go with Dinggly has transformed our business. Our guests absolutely love it, no queuing at the bar or trying to attract the attention of a member of staff, simply press the button!
I would have no hesitation in recommending Dinggly, Ed has and continues to be our key contact and any minor issues we have had are always dealt with (most of the time it being our tech). Finally it's probably worth pointing out that we get so many positive reviews ourselves based on the table call buttons which helps generate both repeat and new business.

16. syyskuuta 2022
Saanut 5/5 tähteä

Super Service

Super Service. Ed showed a super technical , professional and selling skills, no abuse. The system works perfectly for the yacht i am working in.
Assistance is amazing.
This is the new generation of pagers working on WIFI better than radio frequencies.
Cost efficient plus reliability.
Very happy as a chief engineer on a Yacht. Great value.
Very recommended

6. syyskuuta 2022

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