Diligentcleaningservices Arvostelua 17

I cannot comment on their actual cleaning service unfortunately as they cancelled last minute. I booked a deep clean a month in advance, I emailed them just to confirm all was in order on Friday afternoon in advance of my booking on the following Monday. I received an email reply after 9pm Friday advising that they would not be able to fulfil the job as key staff were on holidays. I cannot say for sure but I am not confident that I would have heard anything had I not emailed them! Very disappointing, left me scrambling last minute to find an alternative.

Had my house cleaned by them a few years back, at the time they didn't have any reviews which in hindsight should have been a red flag. Paid €480 for a deep clean of an unfunished house before we moved in. I was shocked at how little cleaning they actually did in empty rooms where they didn't have to move furniture. Even around the cooker, still dirty. Had to pay cash before they started, no receipt. Avoid at all costs, they are scammers.

We used Diligent Cleaning for end of tenancy cleaning on two properties. It was super easy to book and communicate what we needed. Cleaners arrived well prepared and did a fantastic job. Had our full deposit returned on both properties. I would definitely recommend them and wouldn’t hesitate to use them again

Beware !!!! Booked in for 8.30 - No show - No communication - no answer to calls or emails or Texts!!! Same company as fitzwilliamcleanersdublin.ie or at least its the same landline number - most likely trading under multiple names to hide the bad reviews - took a day off work for nothing - anyway beware!!!!

I booked this service as their website purports a really thorough cleaning service. The service was required for my elderly parents' house and I stated that a deep cleaning was needed. This was far from the case. A lady and man arrived but the one lady was working for most of the day while the man who arrived with her left saying he had to collect a carpet cleaner. He was gone for 2 hours. Another lady arrived late afternoon - After 4 hours!!! they rushed through the work to be done downstairs and overall it was a very poor and disappointing level of cleaning done and I would NOT recommend them. Avoid!

I would not recommend their service, very disappointed,no proper cleaning done ,they were in a rush to leave ,paid 270€ for deep cleaning said it will take 3-4 hrs,finished within 1 hr 45 min ,no windows cleaned,no steam cleaning done,floors were mopped wet,light pendants was not dusted.very very poor service.stat clear from them

Horrendous service stay clear , no cleaning done but required cash payment . No comeback from manager Nicole she promised cash back then blocked me and refused to respond . Check the phone number attached to this account as you’ll find more than one cleaning company associated with it .

All I can say is Diligent Cleaning did an amazing job for our factory warehouse and continue to do so each fortnight without fail. I highly recommend them and intend to continue employing their services for years to come.

Easy to deal with and an efficient and effective service

Rubbish cleaners.
I had to stand over them and show them how to clean tikes and stainless sink.

They demanded paynent in cadh and then refused to issue receipt.

I will be reporting them to revenue

If i could leave 0 stars I would! Avoid at all costs.

Never showed up for our booking, after calling to query they sent a text after an hour to say the team won't be showing up. AVOID! Will leave you high and dry. Not so diligent.

Disgraceful service. I got all my carpets cleaned and when they EVENTUALLY dried they looked no different. Sent photos to the company, tried to call and they hung up!! Stay well clear!

Recently engaged Diligent Cleaning for after building clean. Cleaners arrived 1 hour late and left after 3 hours despite my being told there was a minimum of 4 hours for a booking. I calculated my ‘cleaning’ cost €72 per hour! No deep cleaning done and I would consider service didn’t even reach routine cleaning standards. Dust and cobwebs remained, chrome in bathroom not wiped etc. Windows (for which I paid extra to have outsides done) were left streaky. No inspection or follow up was carried out. List of things not done is too long to itemise. Very disappointed with service and even more frustrated by lack of response to my email.
I think perhaps company should be renamed as diligent means ‘showing care and conscientiousness in one’s work and duties’.

We recently hired this company to deep clean our new home and paid additional fees to have our oven cleaned and carpet steamed. The cleaners were late for booking and when we arrived after 3 hours the work was no where near finished and the steaming hadn't been started. On a superficial inspection we thought the work was ok to pay for as you had to pay cash on completion. After they left we noticed several issues which we reported including tasks on the deep cleaning list which weren't completed. They claim to fix issues with 72 hours but they have not honoured this. We sent 2 emails which were ignored, called several times and initially told the work would be redone and then told they were understaffed and couldn't redo work. After several calls we've been hung up on, brushed off and ignored. We have given them several opportunities to remedy the issues and they have ignored several opportunities. Do not hire this company.

Really disappointed with the quality of deep clean, it was extremely poor. Equally disappointed with their customer service, they completely ignored me when I contacted them on numerous occasions. The company took total advantage of an elderly couple. Would not recommend at all.

Terrible service. Avoid at all costs.