Didlaw Arvostelua 

Karen Jackson is a cold person with no empathy for the clients. She closed my file midway when I was going through health crisis due to autistic outbursts. Despite medical evidence and apologies she did not reinstate the file. She derailed my medical expert process on multiple occasions and exploited my vulnerability and high stakes of medical expert process to make drop my complaints about her conduct despite it resulting in mental health crisis for me.

She made me talk to multiple direct access barristers despite knowing they don’t work on complex cases directly with claimants. She forced me to do search for new representation against medical advise. She continuously demeaned and attacked me for my symptoms of my conditions.

Her conduct caused my emotional distress and severe disadvantages to my case as I could not get timely advise of high stakes matters.

Didlaw is not safe for vulnerable clients. Karen Jackson is inhuman and cold.

Had an awful experience start to finish. Took £20,000 before they refused to represent me. All I had done was point out that my original advice was flawed and Karen Jackson then refused to speak to me face to face and sent an email stating that didlaw could no longer represent me. This experience set back my mental health recovery and 18 months later my new solicitors and barrister secured me a six figure settlement. The firm had a high turnover of solicitors and I had 4 changes in my short time with them. As someone with complex PTSD and having experienced disability discrimination they dealt with me without any scrap of compassion. Don’t believe the hype