We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Näytä lisää
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The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Näytä lisää
We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Näytä lisää
We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Diamonds Factory Ireland
Yrityksen kirjoittama
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Yrityksen kirjoittama
Yhteystiedot
Unit 22Q, Powerscourt , Town House Centre, DO2YD58, Dublin 2, Irlanti
- 01 691 7886
- service@diamondsfactory.ie
- diamondsfactory.ie
4,7
Erinomainen
773 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 84 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered an engagement ring online
I ordered an engagement ring online. I was nervous about paying so much money and not knowing where or to whom. I took a chance and called the store to confirm the delivery time, just in case. The ring arrived on time and exactly as I ordered, and all the certificates were sent via email. So, don't hesitate to order—everything was on time and high quality.
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Lena,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Beautiful rings and best service
Ordered two rings.Had an amazing experience with the staff and rings turned out beautiful
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Ansa,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Great location
Great location, great choice. Great quality... The wife loves the place!!!
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Valued customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Such a Beautiful ring and staff so…
Such a Beautiful ring and staff so lovely thankful I’ll be going there again for upgrade my fiancé was so happy with it
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Brianna and co where very helpful from…
Brianna and co where very helpful from the word go and put no pressure on whatsoever to buy or rush into any decision, highly recommend
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Chris,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Best Place to go Hands Down
It was just a Fantastic place to go! Very helpful & Friendly staff. The lady I met had a extensive
selection of rings on show to better find the ring most suited to me. It was great thanks again for everything
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Diamonds Factory Ireland
Dear Michael,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Great company very goid service.Im very…
Great company very goid service.Im very happy
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Izabela,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Vastaus yritykseltä Diamonds Factory Ireland
Dear Ellen,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Good Quality ...
I have an allergy when I wear piercings and have tried all sorts of metals over the years. I bought sterling silver diamond earrings from the Diamond Factory and I am able to wear the earrings without getting infections on my ears. The quality is obviously second to none as I can never wear piercings normally. I will definitely purchase from the Diamond Factory again!
22. tammikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Sinead,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Lovely Ring
Beautifully done and made with care. All papers supplied and was the perfect gift. Thank you
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Kevin,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Great quality
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Robert,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Fabtastic Experience and Customer Service
From start to finish the staff at Diamonds Factory were on hand to help me design the perfect engagement ring for me and my Fiancée.
I couldn't fault the process and after seeing what was on offer, designing the perfect ring for us was a simple process. Through their website I was able to tailor the ring to our style and we both couldn't be happier with the finished product.
Communication with the Dublin store was fantastic and the staff were friendly, attentative and knowledgeable on their product.
I would highly recommend Diamond Factory and their stores for finding the perfect engagement ring. They did not dissapoint and neither did the finished ring.
22. joulukuuta 2025
Vastaus yritykseltä Diamonds Factory Ireland
Dear Dave,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Really enjoyed buying our wedding rings…
Really enjoyed buying our wedding rings with Lucy and Brianna. A lovely experience.
5. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Rebecca,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Lucy and Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Experiência fantástica 🤩
Experiência fantástica , a peça veio incrível, muito melhor do que eu esperava, recomendo
12. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Iryna,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
They made it super easy to order my…
They made it super easy to order my fiancés engagement ring. They were all so nice and helpful
12. marraskuuta 2025
Vastaus yritykseltä Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Great experience, highly recommend!!
Great experience throughout. Jana from the word go was very helpful as I did not know what I wanted initially but she showed me loads of options and the different things you can do. She was also very accommodating with times etc. Highly recommend!!
31. tammikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Richard,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Brianna was extremely helpful,
Brianna was extremely helpful,
Fast turn around from the order great quality
24. marraskuuta 2025
Vastaus yritykseltä Diamonds Factory Ireland
Dear Kyle,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Vastaus yritykseltä Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Amazing service
Amazing service. I was guided really well by Brianna and loved my ring .
12. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Tarnum,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
Brianna was lovely and so informative…
Brianna was lovely and so informative and patient. I absolutely love the ring. I had to return an online order and that was a bit trickier - no-one answering phone/email repeatedly, I also wasn't 100% sure on how to return based on the info on the website. This was frustrating considering the return window, I was trying to contact them for 2+ weeks with no response. I will say when I mentioned it to the ladies in the shop they were so helpful. My return was received and refunded promptly which was a relief. Would definitely buy from the shop in Galway again. Thank you
9. helmikuuta 2026
Vastaus yritykseltä Diamonds Factory Ireland
Dear Valued Customer,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Brianna!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Diamonds Factory Customer Service
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