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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I bought the hamper as a gift for a friend recently diagnosed with cancer who was unable to make her usual visit to Devon. It was easy to order and, having received one myself, knew the contents would... Näytä lisää

Saanut 4/5 tähteä

I sent a Cream Tea hamper to my mum for her birthday, she loved her present and very tasty! Delivered on time excellent service but the female delivery driver did not knock the door or ring the bell... Näytä lisää

Saanut 5/5 tähteä

Bought for a friends birthday. The afternoon tea, was delivered on the date requested. The selection and quality I was told, were excellent. Enjoyed every morsel. 5plus stars all the way.

Saanut 5/5 tähteä

The team was really thoughtful and responsive. I'd forgotten to add a message to go with the hamper, and they emailed me the next day to ask if I wanted to add anything. When the hamper arrived my par... Näytä lisää

Yrityksen tiedot

  1. Elintarvikkeet, Juomat & Tupakkatuotteet

Erilaisten ulkoisten lähteiden tuottama tieto

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 84 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(1 153)

365 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

What a great company with a super easy website

What a great company with a super easy to use website, unlike a competitor's one I recently tried to use. This company have made it easy to send a special gift, and I was reassured to hear from the recipient that their treat was delicious. I won't hesitate to use again. Their price is pitched at an affordable price, and delivery was at a time to suit me. You can't ask for more. Keep doing what your doing, it's just perfect.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Can’t wait for next one!

Have been lucky to have been given a cream tea for two about 5 times over the years. It is always superb! The scones are so light the cream great and the jam, well so many strawberries in it, best Jame ever. Nice tea bags. Scones kept fresh for couple of days.
Can’t wait for the next one.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The perfect gift for the person who has everything

We were struggling to think what to buy for our 91 year old mother in law who has everything and wanted nothing.

The hamper was a great success and went down a treat. Who doesn’t like a Devon cream tea?

It was all so simple with an easy to navigate website. All very simple and the hamper arrived on time.

We will use Devon Heaven again

16. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Unbeatable successful gift

Whenever I am looking for a present I know will be guaranteed a success, I choose a Devon Heaven cream tea in one form or another.
They are all superb but I prefer the ones with just the scones, jam and cream. The scones are unbeatable; light, perfect and keep well if necessary. The jam is absolutely full of strawberries, and the cream is far nicer than the other, more commonly available make.
I wish I lived nearer in order to just pop in and have the cream tea more often!

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bought as a valentines gift for my…

Bought as a valentines gift for my other half and it was so delicious and very good value. Scones were perfect and I especially liked the strawberry shortbreads! I would highly recommend and will order again in the near future.

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lovely box of goodies

I purchased this box for my husband and I must say everything inside was really well presented and tasted amazing. I have bought a few of these boxes for various family members and everyone said how amazing they are and taste lovely

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The website was very easy to navigate…

The website was very easy to navigate and the only problem for me, positive, was the choice. I was spoilt for choice.It was a birthday gift and recipient was delighted with her present. She said "I'm not going to share this hahaha". It was a great gift with two small bottles of Prosecco all delivered on the correct date. I will definitely use your company again.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great as a gift

I have ordered several afternoon tea hampers as gifts for friends and they have always been really well received and I have been told they are delicious. And the scones look huge and yummy

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

As the knock on the door came

As the knock on the door came , our son gave a smile , he knew what a surprise for my birthday.
I knew it was tasty day when he closed the door
He has had many before .
He told us it was great and different items to taste loved it contained , great cheese as well ..

4. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing hampers

As I don’t live close to my Mum and can’t just nip and have afternoon tea, it’s nice to have the option of the hampers to treat her, even when it’s not a birthday…they’re always fresh and plenty for her to share with my Dad

5. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor customer service following a three day delay on delivery of fresh scones

Poor customer service following a three day delayed delivery of freshly baked scones! Wish I'd read the other one star reviews as many others have had the same thing happen.

I bought the prosecco cream tea for my best friend's birthday, with nominated delivery on a Friday. Something went wrong with the DHL delivery and it not only missed the Friday delivery slot but wasn't delivered until Monday, despite Saturday being a delivery date available on the Devon Heaven website. This meant that both the surprise and quality of the gift was completely ruined.

I contacted the company the day after the missed delivery explaining my disappointment and they replied promptly although the email stated the scones would be "perfectly safe to consume" (safe, maybe, but not fresh) and to contact them again once delivery took place.

I contacted them again yesterday and, despite the fact they must have recompense with DHL, they said they were "unable" to offer a refund on my order. Why? They said they wanted to put things right and offered for extra scones to be sent, but what's the point when the birthday has been missed? Why not just offer me the refund I should have been given and keep a customer, especially when they should be getting something back from DHL? It's even more disappointing now that I can see others have been offered refunds for delayed deliveries according to reviews on here. Why am I a less important customer?

Really poor service.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Devon Heaven-logo

Vastaus yritykseltä Devon Heaven

Thank you for your feedback. While we do clearly state on our website that next day delivery is not guaranteed and that delays with couriers can occasionally occur, I completely understand that this doesn’t make up for a missed birthday gift. For that reason we arranged for the scones and cream to be replaced, and the other items in the box have a longer shelf life so they would still be at their best on arrival. We’re sorry that our resolution hasn’t met your expectations on this occasion, but we do appreciate your feedback and will continue to review our service and delivery partners to avoid situations like this wherever possible in future.

Saanut 5/5 tähteä

Afternoon Tea for One

The Afternoon Tea for One was delicious, the contents were very generous, it arrived exactly when I was told it would, (Christmas Eve, am) and was in excellent condition. It made a lovely start to my Christmas, when my lovely dog and I were on our own.
If there is someone alone, who needs cheering up, I would thoroughly recommend Devon Heaven's Cream Tea for One, and I am certain that their other Cream Tea Hampers will be of equal quality.

24. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not happy

On reading the reviews decided to go with this company. Ordered a hamper for my disabled mother, and requested a specific day for delivery. Which was today ( Tuesday ). Had an update in the morning letting me know that the hamper was now on the van and out for delivery, which would arrive between 17.30.to 19.30. At 17.51 I recieved an email letting me know my mother's package was now back at the depot waiting for delivery. Not at all happy. And wouldn't want my elderly mother eating any of the goods that has spent another day travelling around the county. UPDATE. Recieved an email stating the parcel was now back out for delivery again. Only after following the parcel all day, at 17.30.pm parcel was still on its way. By 18.01 parcel was now back at the delivery depot. What the he'll is going on with this delivery. Will now request a refund as goods are now not fit for purpose. Order no: 248957. REFUNDED NOW. THANKYOU

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Devon Heaven-logo

Vastaus yritykseltä Devon Heaven

Thank you for your message. I completely understand your frustration with the repeated delivery delays and I’m very sorry for the inconvenience this has caused, especially given the importance of the hamper for your mother.

I have now processed a full refund for your order. Unfortunately, the issues you experienced were due to DHL, who have struggled with reliability during this peak season. While we do our best to ensure parcels arrive on the requested date, once they are with the courier we are dependent on their service.

We are actively reviewing our delivery partners to improve reliability going forward, as we fully appreciate how important timely deliveries are to our customers.

As we have resolved this with a full refund, we would kindly ask if you might consider updating your Trustpilot review to reflect the outcome. Reviews are very important to us, and your updated experience would help others see that we do take care of our customers when things go wrong.

Thank you again for your feedback as it helps us improve, and we’re truly sorry for the disruption you’ve experienced.

Saanut 1/5 tähteä

Not great at all

Well after seeing all the great reviews on Trustpilot I purchased two afternoon teas for Christmas gifts. They where supposed to have arrived last sat. 13,th. Well nothing arrived and I have now left 4 emails as you can not get through on the phone. So if I could get through yo anyone I would like my money back. Maybe I'm just unlucky.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Devon Heaven-logo

Vastaus yritykseltä Devon Heaven

We are really sorry your gifts didn’t arrive when they should have. We can understand how disappointing that must be, especially at Christmas. We’ve had courier delays this season and I can see how that’s let you down.

We’ve already responded to your email directly so we can resolve this with you, and we’ll continue to support you until it’s sorted.

Saanut 5/5 tähteä

Devon Heaven does exactly what it says…

Devon Heaven does exactly what it says on the hamper - the order process is straightforward, the hamper arrives on time and the food and provisions are excellent. I wouldn't use any other hamper company.

1. heinäkuuta 2025
Oma-aloitteinen arvostelu

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