Promising product but need more polish. Pros: - Feature-rich - Deep integration with Woocommerce - Good pricing Cons: - The website loads very slow from our location (Vietnam); on every pa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Promising product but need more polish. Pros: - Feature-rich - Deep integration with Woocommerce - Good pricing Cons: - The website loads very slow from our location (Vietnam); on every pa... Näytä lisää
Yritys on vastannut
I've been using Desku for a little while now and I'm really happy with it. The app is really user-friendly and makes it easy to keep track of all my customer conversations. I also love the way Desku m... Näytä lisää
We recently switched to Desku and have been very pleased with the product so far. Our primary use is website chat and knowledge base and it is nice having both in the same SaaS product. The prod... Näytä lisää
Such a neat add-on to the Desku series. Integrates with their Live Chat service too. Could use a few more actions for creating a bot. For example, delay....wait X seconds before continuing. Gives it a... Näytä lisää
Blazing fast and powerful striking solutions helping in uplifting sales and customers through Live Chat. Desku is one of the powerful helpdesk software helping IT companies and other businesses to grow with the powerful and sleek features of Live chat where you’ll be able to connect with the customers easily resolving all problems by increasing customer satisfaction.
2055 Limestone RD STE 200C, 19808, Wilmington , Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Have been using the platform for over 2 months, and it's been great. I can recommend this to other users.

Vastaus yritykseltä Desku
Desku is a great helpdesk solution. It's still in development to implement new feature and increase the usage.

Vastaus yritykseltä Desku
Desku is by far the best livechat+knowledgebase+chatbot+helpdesk ticketing system. I can't say it's perfect, but they are working very hard to improve it, and they will get there. I love the attitude they have.

Vastaus yritykseltä Desku
I tried this out to replace our current ticket system that was outdated and clunky. I couldn't be happier. We are a small consulting firm and the simplified inbox and easy integrations made this the perfect choice to improve our support response.

Vastaus yritykseltä Desku
Very simple integration. Very clean and easy t o use interface. Convenient collaboration with the team. Everyone needs tool like this for customer support.
A wholesome tool to solve problems for communication and resolution.
I have a number of helpdesk/live chat SaaS subscriptions but after using DeskU this past month, I'm starting to feel that I can move my businesses fully to DeskU. They are consistently pushing out updates, they listen to the community, and the app itself is quite good already. At this pace, they'll be one of the best/most popular helpdesk options around within a year. Keep up the great work!
Works great, everything a helpdesk software needs.
Great customer support service. I have 3 accounts with them for 3 of my websites and it is an amazing service. They also just launched a bot service for their chat support and cant wait to use it.
Theie support via Whatsapp is fast and problems are solved quickly.
Thank you and cheers from Morocco
The product is solid and easy to work on. A robust live chat feature is the gem. Setting up an account to live customer support is really not going to take much time. They put a lot of thought processes into the UI as I found it so easy to work on. The only con I see is the customer support from desku. I submitted tickets a couple of times and never receive a reply, but they seem very active on Facebook community group.
Best Support Center LTD on the market!!
I am so glad I found them. The support is amazing and product is solid. Features work as promised and new features arrive before promised. I wasted several months with LabiDesk but glad that Desku.io is living up to my expectations.
Desku is one of the best customer support software I have ever used! Our team was using Freshdesk for the past few months and we are very thankful to find Desku! It is incredibly easy to setup and the support is very friendly and quick.
I tried this out to replace our current ticket system that was outdated and clunky. I couldn't be happier. We are a small IT consulting firm and the simplified inbox and easy integrations made this the perfect choice to improve our support response.
Anyone looking for a support system should be purchasing this product. Desku is a great solution and their support team is responsive.
Live Chat and helpdesk features are available on Desku.io. The software also comes with a powerful knowledge base that allows you to add value to your customer service experience. It integrates seamlessly with Zapier, Pabbly Connect, and webhooks.
As they continue to improve their interface and expand their toolset, they will be able to offer more services to more customers.
Desku is a really great platform to handle all of your support.
By support I mean a support ticketing system, knowledge base, shared inbox and chat support.
Where I previously needed multiple platforms to handle all of these, Desku has all these features within one platform. They even have more plugins like Webhooks, Pabbly, Zapier, Woocommerce, Shopify, Ticksy Google analytics and more...
Also important to mention is that their support is really friendly and responsive as you may expect from a support related product :).
I've had a few issues where I bumped into, and support responded with an answer quickly and solved both issues.
I definitely recommend this platform.
Very easy to use. This helpdesk is a no brainer. Setup in a minute and ready to go. Once they add more native integration they could be a really good competitor of more matured tools...I believe the team goes the good pathway...
am speechless, and that is hard to come by! I looked at DeskU with a little disdain, having been a support person myself for many years and having worked with several, well established and strong HelpDesk solutions I could not believe that the "new kid on the block" could deliver, not only by seeing what can be done already but hearing from the developer himself where this tool is going leaves me extremely satisfied, now I have to be honest and admit that I will work a use case around this SaaS because I had no plans to offer this but I am thrilled now to start planning on the implementation and deployment. I am always looking at opportunities to promote great services in the Hispanic community, with which I predominantly conduct businesses and work side by side, and this will not be the exception! I wish to have the scalability to offer it along with the e-commerce solution I am working on implementing and already have dreamed about how to take advantage of this with our LMS platform. I have great hopes for this tool and while it might not yet take all the apples it sure is building up its way to become a ONE OF A KIND system.
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.