Dentalklinikken - København K Arvostelua 

Professional and kind dentist

Super nice og billigt alternativ til den almindelige tandlægevagt
Sød og venlig betjening lyttende og meget forestående tandlæge

Jinnie var rigtig god til at få mig til at føle mig tilpas i tandlægestolen. Jeg har tandlægeskræk og hun var dygtig til at berolige mig og tale roligt til mig, så jeg kunne falde lidt ned. Jeg havde en god oplevelse med min tandrensning og hun var super dygtig til at ordne mine tænder uden for meget ubehag.

Venlig og god behandling! 👌🏼
Meget omhyggelig og god til at fortælle hvad der skulle ske så jeg var tryg!

Super god oplevelse, sødt og professionelt personale.

The two dentists I saw here were professional and kind, and I have no complaints about their clinical work. My issue is with the pricing structure I experienced during an emergency visit.

Their website states that emergency appointments have “no additional fees.” However, at my emergency appointment I paid 3,000 kr upfront and was then told that part of this amount would be lost unless I booked the follow-up treatment with the same clinic. I even asked about going to their Nørrebro location instead, but was told the money would still be lost.

After being in pain and overwhelmed, this left me feeling that I didn’t really have a choice, and that I was being pushed to continue treatment there in order not to lose part of what I had already paid.

Later, when I received the final invoice, it listed only 1,500 kr as paid at the first visit, with the rest moved to the second appointment. This redistribution was never explained to me in advance, and it did not match my understanding of “no additional fees” for emergency treatment.

I also had difficulties cancelling a later appointment because the online booking system gave an error (901049).

The dentists themselves were good, but the lack of transparency and the pressure created around the emergency payment left me uncomfortable and unwilling to continue treatment at this clinic. I was forced to come back or accept losing 1.500kr. That is not fitting with what their website states which is “no additional fees”.

——-
Edit: 3rd of December, 2025.

After reading the clinic’s reply, I want to clarify that the issue was not a misunderstanding on my part.

During my emergency visit, before paying, I was explicitly told that part of the amount would be lost if I did not return to the same clinic for the follow-up appointment. I explained that this location was not convenient for me because I live in Greater Copenhagen, and I asked whether I could go to their Nørrebro clinic instead. I was told very clearly that the money would still be lost if I did that.

At that moment, I had already received emergency treatment and was still in discomfort, so this was not a situation where I could simply walk away or choose another dentist. It did not feel like an optional “reserved time”, it was presented as a condition attached to the payment.

Also, the full 3,000 kr charge was not disclosed in advance, and neither the printed nor the digital invoice explains this structure. There is no mention of a deposit, a reservation fee, or how the amount was allocated. The structure only became clear after receiving their email much later.

So while I appreciate their polite tone in the response, it does not match what actually happened during my visit. My concern remains the lack of transparency and the pressure created around the emergency payment, especially considering their website advertises emergency visits as having “no additional fees.”

Jeg er godt tilfreds med Dentalklinikken og det er vigtigt for mig, at jeg har den samme tandlæge, når jeg aflægger besøg 👌

Super og nem håndtering af visdomstand, som skulle trækkes ud.

Jeg har netop haft et besøg hos Dentalklinikken, og jeg er meget tilfreds med hele oplevelsen. Fra det øjeblik jeg trådte ind i klinikken, blev jeg mødt af et venligt og imødekommende team. Jeg følte mig tryg og godt taget imod – hvilket betød rigtig meget, da jeg normalt er lidt nervøs ved tandlægebesøg.

Hos tandplejer Jinnie følte jeg mig virkelig i gode hænder. Hun var rolig, informativ og tog sig tid til at forklare hver eneste del af behandlingen. Det gav en stor ro og tillid.

Behandlingen var effektiv og skånsom – jeg oplevede næsten ingen smerte eller ubehag, og efterfølgende fik jeg gode råd til, hvordan jeg bedst plejer mine tænder.
Jeg vil klart anbefale at blive behandlet hos Dentalklinikken i Havnegade.

Min tandlæge hed Ferial Rawan.
Bedste tandlæge oplevelse jeg har prøvet.

De var søde og venlige, brugt god tid på at forklare så man vidste hvad der skete.

Jeg havde en rigtig god oplevelse hos Dentalklinikken. Tandlægen Ferial er både meget kompetent og utrolig venlig. Jeg kan varmt anbefale hende, hvis man ønsker en behagelig og professionel tandlægeoplevelse.

The location is super central and easy to find. The staff, the hygienists and the doctors are super sweet and caring and they always take into account your comfort and pain levels. They did a great job on my teeth! Professional and fast work with good post-care recommendations!

Everything was fast, professional and painless. Instructions given in a clear way. All supplies for nearest time provided

Kom med akutte smerter, alle var søde og dygtigt.
Følte mig i de tryggeste hænder.
Kun ros herfra

Skulle bruge en akut tid inden rejse. Ringede søndag kl 9, fik tid søndag kl 11. Fantastisk !

It was great because the dentist was calm,focused and was making me feel comfortable throughout my visit.

Goed bereikbaar, dwz op de openingstijden. Ik had mijn voortand gebroken helaas buiten de openingstijden, waardoor ik eerst de volgende dag kon bellen. Ik heb toen wel direct een afspraak kunnen maken. De persoon aan de telefoon was zeer vriendelijk en behulpzaam en stuurde via sms allerlei informatie. Aangekomen bij de tandartspraktijk werd ik vrijwel direct door de tandarts ontvangen. De behandeling was zeer vakkundig en voorkomend ook werd ik uitvoerig geïnformeerd over de ‚do‘s en don‘ts‘ en eventuele mogelijkheden! Aangezien ik op een zondag, en dus niet op hun reguliere spreekuur, deze spoedeisende afspraak had was de rekening wel behoorlijk pittig. Maar zoals gezegd uitermate kundig en vriendelijk! Als ik in Denemarken, Kopenhagen zou wonen zou dit mijn tandarts zijn! S. van Rooij, Nederlander woonachtig in Duitsland.

Professionel. Venlig. Kompetent. Forsigtig og på samme tid effektiv.
Og så på en søndag. Tak.

Kompetent behandling