Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Näytä lisää
Yritys on vastannut
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Näytä lisää
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Yhteystiedot
Unit 7N Nobel Road, N18 3BH, London, Yhdistynyt kuningaskunta
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,4
Keskitasoinen
266 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 25 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The coat looked exactly like on the…
The coat looked exactly like on the pictures, the size and tailoring was also perfect.
14. maaliskuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Adrienn. We're glad we were able to leave you satisfied with our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Brilliant service start to finish
Brilliant service start to finish. My jacket is just gorgeous.
4. maaliskuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Heather. We always try leaving customers such as yourselves satisfied.
Jay
I have purchased 3 beautiful coats from…
I have purchased 3 beautiful coats from De La Creme Fashions and I’m so in love with the quality and the whole buying experience. All I can say is if in any doubt don’t be they are purely amazing and the fit is just so comfy. Will be buying again without a doubt.
6. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your continued custom Barbara. We really appreciate the support. We look forward to serving you again! :)
Wonderful service
Wonderful service, fast and efficient. I love my new grey coat and when I give it to her my niece will love her filet. Thank you so much
23. helmikuuta 2023
Vastaus yritykseltä De La Creme Fashions
You're welcome Mary! Thanks for your kind words and custom!
Jay
Lovely coats and good value
Lovely coats and good value. Hope to shop with them again if they do navy coats that are very long (to the ankle!)
2. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Penelope. We always try leaving customers such as yourselves satisfied. And yes we do have navy coats that are long. Contact us if you need further assistance!
Jay
Great service and a great coat can’t…
Great service and a great coat can’t fault it!
28. helmikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Rosa. We always try leaving customers such as yourselves satisfied.
Lovely jacket
Lovely jacket, great price and my favourite bit it's made in the UK.
20. helmikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Helen. We always try leaving customers such as yourselves satisfied. We're glad you were able to experience premium british outerwear!
Good Customer Service
I ordered two coats from the website (which said in stock) in January and was contacted to be advised that they were both not in stock. I contacted the Company and a very kind gentleman apologised and advised that they would ensure that their website is updated more regularly to show what is out of stock. I used a gift voucher which had now expired so he very kindly sent me another gift card. Very professionally handled and a good result.
11. tammikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words madam. We always try leaving customers such as yourselves satisfied.
Great products and they care about their customers
Very happy with the product and the company - I ordered a military style coat from this company, and it was delivered really quickly. I had accidentally ordered the wrong size but I could easily exchange it with all the information being clear - I also got follow-up emails from Jay, so got to deal with a person (which is better than having to deal with a big faceless corporation when you can never speak to anyone!) I love the coat and will definitely be shopping with this company again :)
12. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Rachel. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Very efficient service from De La…
Very efficient service from De La Creme. My order was straightforward and I received my beautiful coat within the week. I am extremely satisfied with De La Creme. Ive used them 3 times now and will continue to do so. 8
21. tammikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Claire. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
High quality coat
High quality coat, good communication, would recommend this business
20. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Steven. We really appreciate it!
Excellent customer service excellent…
Excellent customer service excellent products I can highly recommend the service
26. tammikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Helen. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Bon suivi clientèle
La première livraison a échoué à cause du transporteur, mais un deuxième envoi a été effectué sans difficulté.
23. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Merci Nathalie! :)
Horrendous Customer Service
After returning my order with the relevant supplied return paperwork on the 4th January. I am still yet to receive my refund 19 days later even though a Jay Miah confirmed it had been processed.
They don’t answer the phone, and emails are mostly automatic. Be sure you’ll be happy with your order before processing otherwise you’ll be chasing refunds for days.
23. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
The refund didn’t process all these days due to a technical issue on the system. Otherwise it would have been automatically processed. Apologies on our part. This I have fixed by overriding the system queue and manually processing the refund myself. Apologies again for all inconvenience caused.
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Maya. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
As a person who doesn’t like to order…
As a person who doesn’t like to order online I took the plunge and ordered this coat, I was not disappointed. It’s lovely, nicely packaged, good quality and a great fitting coat, thank u so much.
17. tammikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Samantha. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Danielle. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Thank you De La Creme. This company makes garments of very…
This company makes garments of very high quality and in most attractive styles. They take great pride in their products and customer service. I have needed to speak to them twice and they were very helpful. They aim to make their customers happy and I would say they live up to that. I would rate them as excellent.
18. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Anne. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Very good quality for a small price.
11. tammikuuta 2023
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Dalia. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. Hope to deal with you again.
The coat was a gift and I was…
The coat was a gift and I was absolutely happy with it. The quality of the fabric and the tailoring is exquisite.
8. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä De La Creme Fashions
Thanks for your kind words Violets. We're glad you were satisfied with your gift.
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