I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Näytä lisää
Yritys on vastannut
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Näytä lisää
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I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Yhteystiedot
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Hollanti
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Hyvä
768 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Classy platform…
easy to go round the platform and view my portfolio
15. helmikuuta 2024
Oma-aloitteinen arvostelu
Easy to use platform
Easy to use platform. Low cost but not low functionality
13. helmikuuta 2024
Oma-aloitteinen arvostelu
Very little downtime,and easy to use…
Very little downtime,and easy to use platform
1. helmikuuta 2024
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Withdrawal refused
My trading experience with Degiro was always good, the platform is easy to navigate and to understand, no issues whatsoever.
However, this morning I was trying to withdraw funds that are currently in the cash account and the system simply tells me that there are insufficient funds and refuses the withdrawal. I have tried different amounts, different devices, Degiro will not give me my money.
Then I discovered, they make it hard to contact them, I had to go through their Helpdesk to find out how to contact them and it is only email or a number in the Netherlands.
All my goodwill and positive experience with Degiro has basically been destroyed this morning thanks to this abysmal experience. I will be looking to move my portfolio elsewhere and I still want my money.
5. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Sebastian,
Thank you for sharing your feedback and information with us here. We can see that the withdrawal was completed yesterday. However, processing can take 2-4 business days, so from adding your request to the funds actually being in your registered bank account.
Also, if you have funds in a different currency, it can be that this needs to be converted to your base currency. We apologize for any inconvenience and hopefully we can improve on this subject in the future. Your feedback is appreciated.
Kind regards,
DEGIRO
Rubbish
Rubbish, rubbish, rubbish. NEVER use degiro to day trade!!! They are cheap for a reason, and i found out the hard way.
lost hundreds in fast moving markets just by trying to execute a market order and constantly being rejected (despite other platforms such as IG working perfectly fine in the same situation). Furthermore, the price is ALWAYS executed at the worst possible price! This was not just a one off event, the MO execution routing at degiro is horrendus! Its okay for limit orders and if you hold stocks for a long time, but day trading on degiro is a BIG NO NO!
YOU HAVE BEEN WARNED! Use a proper platform to day trade, not degiro!!
29. tammikuuta 2024
Oma-aloitteinen arvostelu
greatest online broker
20. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Calin, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Good broker and cheap execution of…
Good broker and cheap execution of orders. Also spread is good. Degiro always told you very early if some changes coming and probably affect your account. Excellent. I recommend.
17. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear Avdo, thank you for your review! We appreciate your feedback and kind comments. Kind regards, DEGIRO
Safe and reliable with sensible fees
A good platform to utilise with an easy to use UI and sensible fees.
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear Mark, we are happy to read about your experience! We are working hard to continuously deliver quality services. Kind regards, DEGIRO
Great value and easy to use
4. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear David, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
the service are very good and clear
the service are very good and clear
1. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Tzeggai, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Old fashioned but very reliable
Old fashioned but very reliable , unbeatable on commissions too
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Leyla,
We are glad to read about your experience! We work hard to continuously provide quality services. Just to note, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Does Degiro ever employ staff in their…
Does Degiro ever employ staff in their service department. No what ever time of the day you call their service department the number is always engaged. Come on Degiro employ additional staff!
7. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear Peter,
We are sorry to read about your negative experience with us. We appreciate your feedback and will use it to improve. If you cannot get someone on the phone, please send us an e-mail with a callback request so we can call you back. Our apologies for any inconvenience caused.
Kind regards, DEGIRO
Nice
I like the platform itself, all good, nice design. Only thing, statements could be better.
7. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear Vitalijus,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
Vastaus yritykseltä DEGIRO
Hi,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Top Class Service
I've been using Degiro for a couple of years. I find the firm very efficient, always helpful when needed, everything is done speedily and all at a good price. Furthermore, they watch your back. Very useful for a novice like me!
30. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Richard,
Thank you for sharing your kind words with us here. We are glad to read about your experience.
Kind regards,
DEGIRO
Vastaus yritykseltä DEGIRO
Hello Janga,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Platform vary good but customer service…
Platform vary good but customer service is poor never get a reply when you send them a message on thier customer email address.
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Colin,
Thank you for sharing your feedback with us here. We'd love to check what can be done about a timely reply to your messages. If you can share your details via the service of Trustpilot, we'd be glad to check.
Kind regards,
DEGIRO
My go too...
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was very important to me and is now my go to platform for stock trading. Good fee structure which is clearly explained [unlike some] means you can keep track of both entry and exit cost of all trades with one click. it dovetails very seamlessly with my trading plan.
16. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Dear David,
We are happy to read about your experience and steps on your own personal investment journey! We are working hard to continuously deliver quality services and your feedback helps us with this.
Kind regards, DEGIRO
Ease of use and very affordable
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DEGIRO
Hello Gerry,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Vastaus yritykseltä DEGIRO
Hello Gary,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
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