Dears Pharmacy & Travel Clinic  Arvostelua 

6After last month with part of my repeat prescription missing leaving me having to go back to it leaving me in great pain. This month i wanted to make sure all my repeat prescription was there and asked one of the staff is all my items out of the fridge, were he assured me they were . Got home and surprise same item from last month was missing, left me fuming, had to phone and they said that it comes down on a different day, i said i have different dates on my prescription there were raised voices on both sides i might add, and had to go away back to dears, i felt they were trying to blame me for not getting the missing item and one of them said our staff dont have to put up with this i thought to myself nether do i. She said if it happens again she would bar me charming, maybe you need a system that works , absolutely no accountability. Update... emailed dears last month after sitting in the chemist for over an hour then pne of the staff came up and asked what i was waiting for, i said i told you when i came in that i had a prescription to pick up she took my name and date of birth whrn i first went in, urs been ever since the chemist changed hands clearly dear does not give one single care about patients, still waiting for a reply and now i have changed to a proper chemist . Ta

I booked easily
I was taken on time
Professional consultation and just a wee scratch

Chris at Ayr Road Newton Mearns Travel Clinic was totally professional, friendly , provided great advice re my trip to Japan and sorted out my Flu Vaccine at the same time.
I will definitely return and recommend.
Simply fab service and staff.
Rob Grant

Great service and very friendly staff. Definitely recommend.

A massive thank you to the pharmacist Kamil. I am travelling to Tanzania in a couple of weeks and left my vaccines very last minute as I didn’t realise I would need a booster. Kamil managed to fit me in without an appointment and do the vaccine I needed, as well as provide a full course of Malaria tablets. He was lovely, quick and very thorough in explaining everything. All other staff were lovely too. I’ll definitely come back. Thanks again!

I receive a daily prescription from dears and they are always fast and friendly, I would also recommend Isobelle for a promotion as she is always very helpful and friendly towards me and always asks me how my day is and how I’m feeling. Couldn’t be any better. J

I’m a recovering heroin addict where we as usually judged and treated differently in previous pharmacy’s, everybody has been lovely but above all ISOBELL has been amazing! She makes it feel like a small town chemist, she remembers your name, is kind and caring she will remember your partner, children and even animals names and asks how they are she is professional but also makes you feel like your with a friend! I have severe anxiety and she makes sure I’m served quickly and just her personality makes you feel safe!! The whole pharmacy is amazing! But isobell is just amazing!!

Another great consultation with Lauren at Dears pharmacy Leslie. Lauren is easy to talk to and she puts you at ease.

Total crap. Rang both chemists for 45 min and got no reply, there have been little mistakes since they started but for none of them to answer a phone is pathetic, i need my inhaler so il have to wait till 10.30 and ring the doctors

Great service, very nice people. Charlotte was very helpful with my blood test. I was served very quickly.

Been using the pharmacy for around 6 months now, everytime I've been in I've been seen straight away.
Would like to thank Lauren the pharmacist for the help on my journey with monjauro. Gave me the kick I needed

I can’t thank Lauren enough for the support she gave me at the Leslie pharmacy. I was a bit nervous about starting Mounjaro and had lots of questions, but she was so patient and kind. She explained everything clearly and put my mind at ease.

What stood out most was how she genuinely listened — I never felt rushed, and she gave me the confidence I needed to begin treatment. It’s obvious she truly cares about the people she helps, and that made such a difference.

Lauren is a real credit to the pharmacy, and I’m very grateful for her support.

Avoid this place if you value your hearing! Inexperienced staff who are far from confident and who have to frequently seek advice form other staff.
Avoid!!

Lauren the pharmacist at Dears pharmacy in Leslie fife is an absolute asset. She is so knowledgeable about the weight loss injection Mounjaro. I was so sceptical starting this weight loss journey. But when you have someone like Lauren, who has studied this weight loss injection, and who clearly cares about how her clients are doing. It makes the arduous process so much more easier when it’s with someone like Lauren. Because she really does care about the outcome, that Mounjaro can give if you listen to a real professional like Lauren… Thankyou xx

Lauren was very helpful, knowledgeable and friendly.

Popped into pharmacy 19/09/2025 after my recent holiday Lauren 5hr pharmacist saw me as av been ill so she saw me and prescribed some medication for me.was much appreciated.

I have made the mistake from GOING FROM THE FRYING PAN INTO THE FIRE FOR SURE, this Pharmacy is one of the worse Pharmacies to get any of your prescriptions from they either have medication from a month back although they are asked several times what has happened to my medication especially as it has been a controlled medication (oxycodone) disappearing and my GP Practice searching who has lifted the meds through its barcode or the fact they seem to never have any of the prescriptions made up although given prier noticed asking if they have everything ready only to be told yes but finding out it is a lie and half your prescription isn't there and your owed insulin or needles and pack of 4 libra 2 sensors are also A Wall, with no slip information on what is owed regarding your prescription, or my husband goes into the pharmacy to pick up my medication only to find out he has to go back in and explain they have left some of the script out, unfortunately this has happened more than 5 or 6 times and now he is frustrated and angry due to there inability to do there job although given plenty of opportunities such as being contacted and ask if all the prescription is available and ready to be collected only to find out not all the items are there just like yesterday 16th September 2025 that no controlled medication was ordered in ( so all night I was crying due to pain and spasms) and no insulin needles having to use the same needles for a couple of days and for him to go to collect the medication needed but once again the same issue regarding the pain medication missing with a few more items also missing after myself phoning to make sure everything would be available and once again having to go back that same day asking what is the issue why has it happened again and given the same old excuse we are "SORRY". This has caused a few arguments and to be honest I can't blame his frustrations. Yes the staff are friendly and polite but one staff member at the front counter whilst I assume the Pharmacist and three assistants at the rear standing and talking about Christmas parties coming up and other mundane gossip may be the issue that this Pharmacy in Armadale have customers coming in and raising their voice's in connection about prescription not being available after three to four weeks notice and in another issue was my husband was given someone else's prescription instead of his own is so unprofessional causing unhappy and disgruntled customers. Come on Dears Pharmacy in Armadale pull your socks up and give the customers the service we all require and deserve.

Fantastic travel advice and vaccination service at the Dunfermline branch - Kamil was incredibly helpful

I have been using the Leslie branch for the last 2 years and more recently for mounjaro weight loss. The staff are just brilliant, very polite, discreet and professional at all times. Especially Lauren who is helping me with my weight loss journey. The support is fantastic. Well done team Leslie

Couldn’t get an appointment at my usual doctors, so phoned around. I spoke to Lauren at the Leslie branch of Dears pharmacy. She listened to me, sounded my chest, took my blood pressure & my stats. I couldn’t have found a more helpful & friendly person to help me. Thanks to Lauren I will hopefully be on the mend soon. Sylvia