I can’t praise Daniella Draper store in Lincoln enough. The staff are always so friendly and helpful whilst still being professional. Nothing is too much trouble. Whilst all the staff are wonderful,... Näytä lisää
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I recently shopped at the Lincoln store; what a great experience. Tracy and the team were so accommodating, they spent so much time showing me items and suggesting things I may like. Will definitel... Näytä lisää
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Great purchasing experience, staff very helpful and knowledgeable about their range of products. Many thanks to the member of staff who served us, I think her name was Tracey. We will definitely retur... Näytä lisää
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Tracey & all her Team at Lincoln are always so welcoming, very helpful, friendly & deliver the greatest experience Love this store, You ladies are the best My collection just keeps getting big... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Daniella Draper
Yrityksen kirjoittama
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Yhteystiedot
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Yhdistynyt kuningaskunta
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Erinomainen
947 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Excellent customer service. Prompt responses and patient with all my detailed enquiries. Really makes a difference.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received from our team. We hope to hear from you again in the future! Kind regards, Team DD x
Staff at DD in Beverley are absolutely…
Staff at DD in Beverley are absolutely wonderful. Very knowledgeable and listened to my requests. Highly recommend.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Paula, thank you so much for your 5* review! We are so pleased to hear you were happy with the service received from our Beverley team. We hope to see you in store again soon! Kind regards, Team DD x
Tracy was amazing with my daughter …
Tracy pierced my daughter’s ears in Lincoln yesterday and was absolutely brilliant. She put her instantly at ease, made the experience special and fun for her and the result was perfect.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Hannah, thank you for your 5* review! We are so pleased to hear you had a great piercing appointment in DD Lincoln and that Tracy created a special and fun experience for your daughter. We hope to see you in store in the future to choose some new DD earrings! Kind regards, Team DD x
Amazing service.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Patrick, thank you for your 5* review! Kind regards, Team DD x
Bespoke order
Nothing is ever too much when ordering any item, quick service and always quick and polite responses to any query, a thankyou to Indea, for sorting out my bespoke order and Amelia for sorting out the delivery, nothing is ever a problem, wouldn’t hesitate in recommending them and using the company again.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Mark, thank you for your 5* review! We are so pleased to hear that you were happy with the service received from Indea and Amelia! We hope to hear from you again in the future. Kind regards, Team DD x
Amazing service from all workers of DD
Amazing service from all workers of DD, Tracey was the lady who helped me today. She was amazing. Each and every one of these ladies are so respectful.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Gracie, thank you for your 5* review! We are so pleased you were happy with the service received from Tracey and we hope to welcome you in store again in the near future! Kind regards, Team DD x
Great friendly staff and beautiful…
Great friendly staff and beautiful jewellery
19. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Emma, thank you for your 5* review! Kind regards, Team DD x
Easy site to navigate
Easy site to navigate, fairly good prices. Used DD before, great service.
19. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi there, thank you for your 5* review! We are pleased you were happy with the user journey of our website and the service received. Kind regards, Team DD x
Danielle Draper Cleethorpes
Lovely team working for the business who are very welcoming and helpful. Shop premises in Cleethorpes are very clean, roomy and modern so a pleasure to visit. Items on sale are outstanding with the opportunity to have them made bespoke for you. There are so many items to choose from that I believe there is something availible in every ones budgit. When an item is ready for collection one of the team will ring and let you know your item has arrive. No chasing and a quick efficient service. Excellent outstanding service by far.
18. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Lorraine, thank you for your 5* review! We are so pleased you always have an enjoyable in store shopping experience and we hope to welcome you again in the near future! Thank you for supporting us! Kind regards, Team DD x
Mia was so lovely and helpful with my…
Mia was so lovely and helpful with my enquiry via email. Very quick response and many options given to help. DD jewellery and service is always the best! Thank you☺️
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Rose, thank you for your 5* review! We are so pleased to hear you were happy with the jewellery and the service received. We hope to hear from you again in the future! Kind regards, Team DD x
Beautiful bangle purchased and arrived…
Beautiful bangle purchased and arrived quickly and looks great.
18. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Julie, thank you for your 5* review! We are so pleased to hear you are happy with your bangle. Kind regards, Team DD x
Lovely jewllery.Quick…
Lovely jewllery.Quick delivery.And,superb customer service.
17. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Vicki, thank you for your lovely feedback for our customer service team! We are so pleased to hear you had a great experience and loved your order, we hope to see you shop with us again soon! Kind regards, Team DD X
Super customer service
Had a problem with my points totally my fault so contacted the customer support and the service is wonderful efficient and friendly. Not only are we rewarded with points to save but also such beautiful jewellery to treasure Thank you all 🌟
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Karl, thank you for your 5* review! We are so pleased to hear our customer service team were able to help with your points query and that you are also happy with your DD jewellery! We hope to hear from you again in the future to choose your next DD piece. Kind regards, Team DD x
Fantastic customer service
I wanted to exchange a bracelet and honestly it couldn’t have been easier. Their customer service is fantastic and the jewellery such beautiful quality. I will definitely return to DD for more heirloom pieces.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Anya, thank you so much for your 5* review, we are pleased to hear you are happy with the exchange process and the customer service received. We hope to hear from you again in the future! Kind regards, Team DD x
The lady who served us was so nice ,&…
The lady who served us was so nice ,& she give us lots of time to pick our jewellery for our granddaughter’s we are so pleased with what we picked
Thank you
19. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Carol, thank you for taking the time to write this 5* review for our team! We are so pleased to hear you were able to pick the perfect piece of jewellery for your granddaughter. Kind regards, Team DD x
Just as described
Just as described, beautiful necklace in lovely packaging and delivered quickly
19. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Olivia, thank you for your 5* review! We are really pleased to hear you were happy with the jewellery and efficiency of receiving it! Kind regards, Team DD x
AMAZING CUSTOMER SERVICE.
I’m a new customer to Daniella Draper. I bought the leaf charm ring which is absolutely stunning on the 31st of October. Two and a half weeks later I Sadly caught it on my wash basket resulting in the charm coming away from the ring itself. Devastated I went back to the boutique I had purchased my ring from (Beverley) to ask if they do a restoration service, the ladies were so friendly and helpful informing me that they did indeed do a restoration service, this came at a very reasonable rate of just five pounds. In the meantime I bought another ring from Daniella Draper The customer service experience I received was second to none, I cannot recommend this business enough. They have beautiful unique pieces of jewellery.
I now have my ring back, the whole process took little over two weeks.
THANK YOU DD.
19. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Amanda, thank you for your 5* review! We are pleased to hear that the Beverley team were able to help repair your ring for you and you were happy with the efficiency of the repair service. Thank you again for taking the time to write this lovely review and we hope to see you in store again in the near future! Kind regards, Team DD x
Visit to Windermere store
Visited the Windermere store on my birthday. The two ladies in the shop were so lovely in helping me choose a gorgeous necklace. They were very friendly and professional. It was nice to look at all the lovely jewellery as I’ve previously purchased online.
18. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi there, thank you for your 5* review! It is great to hear our Windermere team were friendly and professional whilst helping you choose a necklace for your birthday! Customer service is so important to us, so it is great to hear this lovely feedback. Thank you again for taking the time to write this review! Kind regards, Team DD x
The lady that serves me was very helpful
The lady that serves me was very helpful
18. marraskuuta 2025
Vastaus yritykseltä Daniella Draper
Hi Susannah, thank you for your 5* review, we are pleased to hear you are happy with the service received! Kind regards, Team DD x
Always a treat and a lovely experience…
Always a treat and a lovely experience visiting any of thr DD stores. Still my favourite jewellery of all time. This time I had my ears pierced . Shannon was incredibly professional; very hygienic; calm and efficient. Deffo the place to go for piercing.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daniella Draper
Hi Eleanor, thank you for your 5* review! We are so pleased you had an enjoyable ear piercing experience and you were happy with the service received by Shannon. We hope to welcome you in store again in the near future to help choose your next pair of DD earrings! Kind regards, Team DD x
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