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Cycle Breaks Arvostelua 

222
TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

- Dealings with the company were always friendly and professional, and I got straight through to a human. - The bicycle tour I bought (Bolzano to Verona) matched exactly the description, there were... Näytä lisää

Saanut 5/5 tähteä

Extremely well organised trip 😎 GUIBO worked really well - much better than other cycling navigation systems we have used before. Accommodation was first class and the transport of our kit was brill... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The perfect organization - well-prepared routes through stunning not crowded landscapes, cosy accomodation, but also spontaneous help (the storm made the ferry passage impossible) were especially ap... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From the booking process, to the holiday itself, everything was taken care of and we were so very well looked after. Trip admin was excellently done and the app provided for our actual bike rides... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä
  2. Pyöräilyseura
  3. Kulttuurimatkojen järjestäjä
  4. Sisäpyöräily
  5. Maantiepyöräily
  6. Matkatoimistot

Tietoja yrityksestä Cycle Breaks

Yrityksen kirjoittama

Based in Suffolk England, we have been providing self-guided cycling and walking holidays since 1991.

We offer hotel-based holidays in/ around:
England: Suffolk, Norfolk
Austria: The Austrian Lakes, The River Danube, Mur River Valley
France: Alsace, The Dordogne, Languedoc, Loire Valley, Provence
Germany: Baltic Coast, Elbe, Lake Constance, Moselle, Munich Lakelands
Italy: Trentinto / SudTirol, Piedmont, Puglia, Tuscany, Veneto
Portugal: Algarve, Alentejo
Spain: Basque Country, Catalonia, La Rioja, Valencia.

We also offer Bike & Boat holidays in Austria, France, Belgium, Holland, Hungary and Italy.

Yrityksen kirjoittama


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

222 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,9

Kaikki arvostelut

(222)

24 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent value for cycling tour

Outstanding routing and great accommodations made for a terrific cycle tour by Cycle Breaks. They are responsive and interactions are personal. This tour was even better than our first tour with Cycle Breaks.

5. syyskuuta 2024
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Vastaus yritykseltä Cycle Breaks

We are delighted you enjoyed your tour around Norfolk and its wonderful scenery and big skies. It was lovely to welcome you back and we hope to see you again soon!

Saanut 5/5 tähteä

I recommend Cycle Breaks

We had a great break - there was a good choice of bike- friendly routes to cycle; the booking etc process was straightforward and the team were very helpful; and the accommodation was great.

26. syyskuuta 2024
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Vastaus yritykseltä Cycle Breaks

Thank you for your review. We were very happy to help you explore the beautiful Suffolk countryside and coast. We would love to welcome you back for another tour, here or on the continent.

Saanut 5/5 tähteä

I booked a Norfolk 3 day cycling…

I booked a Norfolk 3 day cycling holiday with Cycle Breaks and found the entire experience from initial enquiry to return Home to be incredibly positive. The booking experience, communication, instructions and tour directions themselves were all exemplary. The accommodation and location of each establishment was perfect for a short trip of this nature, perfectly placed in every respect to enable us to tour North Norfolk and all it has to offer. From Countryside to Coast, coffee shop to cafe there was a new surprise awaiting us at each turn. The mapping provided was GPS enabled and downloaded directly to our phones. Each day this provided a choice of routes in respect of both distance and direction of travel. This really created a bespoke experience, and enabled us to follow the weather or the points of interest. The team at Cycle Breaks were on hand if we needed them, but as a result of their impeccable organisation, planning and advance instructions we didn’t. This really enabled us to ride freely and focus on enjoying a truly memorable holiday. Thanks Cycle Breaks, will definitely recommend and book again.

5. syyskuuta 2024
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Vastaus yritykseltä Cycle Breaks

Thank you so much for taking the time to review your holiday with us. We pride ourselves on our bespoke and personal service and it makes up happy that you had such a good experience and made special memories. We would love to welcome you back soon.

Saanut 5/5 tähteä

Well organised

Well organised, good route guidance and advice on things to see and do, nice hotels and well thought out itinerary.

29. heinäkuuta 2024
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Vastaus yritykseltä Cycle Breaks

Thank you for your lovely review of all the things that we think make our holidays personal and special. It makes us very happy that you enjoyed your trip with us and we would love to welcome you back one day.

Saanut 5/5 tähteä

Very professional and responsive…

Very professional and responsive service with experience d and helpful staff.

3. heinäkuuta 2024
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Vastaus yritykseltä Cycle Breaks

Thank you so much for your lovely review. We pride ourselves on our personal service and look forward to welcoming you back one day for another trip, in our home county of Suffolk or further afield.

Saanut 5/5 tähteä

Another well organised holiday

Another well organised holiday. Probably 6 or 7 we have done with Cycle Breaks and all have gone well. Will use again for sure.

8. heinäkuuta 2024
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Vastaus yritykseltä Cycle Breaks

It is always a pleasure to welcome you back! We are so glad you enjoyed your latest holiday with us, and we look forward to seeing you again soon!

Saanut 5/5 tähteä

Best Anniversary Holiday.

The attention to my requirements for the holiday were noted and met. All questions were replied to in good time, and details relating to travel and experience were very good. Will use again.

6. heinäkuuta 2024
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Vastaus yritykseltä Cycle Breaks

We are so glad you enjoyed your special anniversary trip with us. Thank you for choosing us, we hope you will have many happy memories from your trip and we look forward to welcoming you back to make some more. Congratulations to you both!

Saanut 5/5 tähteä

Great Self Guided Suffolk Trip

I cycled through Suffolk solo. Cycle Breaks provided what they said they would. They worked hard to customize my route and make it enjoyable for me. They provided everything I needed to make it a great cycling trip. All the staff were great, very helpful, very kind.
It was a good route mostly on side roads and some paths. The surface was sometimes gravel or broken pavement so the bike they provide was good for the conditions. I saw lots of small villages and great scenery. Lots of pubs and cafes along the way to enjoy and great pictures of thatched cottages and centuries old buildings.
The accomodations were mostly in pubs which was explained before the trip. I knew sort of what to expect (side note, most pubs don't have a/c although I didn't need it). All the staff at the accommodations were very friendly, helpful and service oriented. Many of the buildings were very old and quaint.
I was very worried, being alone, that I would get lost but it is a testament to the GPS app they provide that I found my way without difficulty. You do need an up to date cell phone and auxillary battery to run the app and navigation for the whole day.
The only slight issue I need to mention for customers from North America, the company only takes credit cards for the deposit. The main payment is bank transfer to the U.K. It is kind of like "Venmo" in the states but it is a totally different system. You will want to research it.

31. toukokuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cycle Breaks

Thank you so much for taking the time to review your trip with us, and for painting a lovely picture of your tour in Suffolk. We are delighted you enjoyed your solo trip! We would love to welcome you back one day.

Saanut 3/5 tähteä

Mixed experience

We had a great trip in Suffolk last July...did not review but would have been a 5...
Trip in Norfolk this July had several glitches...biggest being the app guide which failed badly and made our tour difficult to stay on route. Company admits it's far from perfect...but declined to apologise..or offer anything to compensate...eg a discount on a future trip..
So that would be a 2....

22. heinäkuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cycle Breaks

Thanks Paul (& Peter) for taking another holiday with us and for posting a review.

We’ve exchanged more than a little correspondence both whilst you were on your trip and after you finished. You raised a number of issues that we responded to in turn and we have apologised where we came up short, for example we should have noted that you were using your own bikes and connected that we needed to post the OS maps to you as delivering with bikes as normal was not an option. I’m sorry again that this didn’t happen. In fact this, together with some issues where we didn’t highlight some route options for you (because we didn’t have a face to face briefing as you were on a remote start using your own bikes) have given us pause for thought about how we can improve the service that we offer in similar circumstances.
Some other issues that you raised (the last hotel closing the kitchen earlier than advertised and an off-road route being affected by recent mowing and thorn cutting) were sadly beyond our control although I can appreciate that they affected your enjoyment of the trip.

As far as the navigation is concerned, again we should have done better to highlight the option of map-based navigation being available, albeit at additional cost. When it comes to the app that you used, I have to say that it has worked well for most of our clients on our UK holidays and having checked with overseas partners using the same app, their experience is positive too. That doesn’t mean that it is perfect. As I shared with you, a small number of other clients also experienced some system freezes, but these were cleared after a restart. At one stage, we also had a confusing issue where metric and imperial distance readings were conflated following a poor attempt to introduce imperial measures in addition to the default metric (once identified, we requested that this change be reversed and that it be properly implemented next winter). The other area of development that we will be pushing for over the winter is to increase the number and quality of audible cues as they are currently too few.

I am sorry that you didn’t enjoy your holiday as much this year and I hope we have the opportunity to give you a better experience in the future. Also do remember, that returning clients are entitled to a discount from published prices (bike & boat holidays excepted).

Saanut 5/5 tähteä

Cycling from the edge of the Alps to Venice via Lake Garda

This was our third cycling holiday with Cyclebreaks. 6 days cycling from Bolzano to Venice covering 40-70 km each day. It was a very well planned route with wonderful scenery between cities with great architecture. Great service from Cyclebreaks and their local partners Eurobikes. The information and App provided was excellent for preparing for each day's cycling, particularly a very strenuous section between Verona and Vicenza.

6. toukokuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cycle Breaks

Thank you Vernon

Saanut 5/5 tähteä

Excellent Cycle Holiday Company

We used Cycle Breaks to organise a cycle holiday on the 4 day / 3 night "Castles, Rivers & Woodbridge" route through Suffolk.

Throughout the booking process the team at Cycle Breaks were fantastic helping to put together a fantastic itinerary for my 81 year old dad and I. I hired an eBike from Cycle Breaks which was in great condition, easy to use and charge the battery in my room each afternoon before dinner!

We were supplied with a route to be followed on a smartphone app and it was brilliant. Each day there were 3 routes to choose from - suggested, short and long. Not only were we taken on a delightful route through the countryside, but the route signposted good places to stop - including opening hours and the sort of refreshment available! Lots of places for tea and cake - perfect. It also pointed out places of interest which we used for stops on the way to learn more about the region.

The accommodation was very comfortable and with tables for dinner booked for us by Cycle Breaks we really didn't need to think too hard each day - just enjoy the holiday.

It is worth saying that the weather was against us on the trip - yet we had a super time. I look forward to booking future breaks with Cycle Breaks and may try European routes next.

21. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Top notch cycle tours in the UK and Europe

We recently returned from an 8-day Provence and Camargue cycle tour, our third trip using Cycle Breaks, having previously undertaken two similar trips to Puglia and the Dolomites in Italy.

Once again the tour was well organised, staying at some excellent hotels and using good hire bikes, supplied by their local partner Ruckenwind - my Ebike was excellent + I was impressed by the smartphone navigation system supplied before departure, which faultlessly guided us clearly throughout the tour.

My wife and I have been cycle camping for many years but the luxury of having your bags carried ahead each day + a good bed each night is very appealing and I'm sure we'll be returning to Cycle Breaks again soon.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cycle Breaks

We are delighted you enjoyed your French cycling trip! It’s always a pleasure to welcome you back to our tours and we look forward to seeing you again soon.

Saanut 5/5 tähteä

Cycle Holiday in Catalunya

I went on a 5 day Girona & Catalan Coast cycling trip solo with Cycle Breaks. From the outset, communication was great, they were super helpful at booking, and the pre-trip communication and information provided was excellent and very well organised. The trip itself was brilliant, v beautiful scenery and very comfortable hotels, efficient luggage transfers and good choice of towns (the most beautiful is Calella de Parafrugell) which is truely outstanding. I would highly recommend using Cycle Breaks who do a stellar job, far superior to the better known "bigger" cycle holiday companies in the market at a better price to boot!

15. toukokuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cycle Breaks

Thank you so much for your feedback. It is a fabulous area and we are so happy you enjoyed all it has to offer. We pride ourselves on our personal service and it was a pleasure to provide you with a memorable trip. We look forward to seeing you again!

Saanut 5/5 tähteä

Great experience cycling the Algarve!

Great communication. Really appreciated the ability to add additional days in different cities. Strong local partner in Portugal that did a great job covering off the maps, GPS, bikes, etc. Great accommodations! A really great experience overall!

22. syyskuuta 2023
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Vastaus yritykseltä Cycle Breaks

Thank you for your review. We pride ourselves on our personal service and bespoke holidays, and it makes us very happy you had such a great time! We look forward to welcoming you on another holiday soon.

Saanut 5/5 tähteä

All went to plan - cycling, hotels, weather!

Our Alsace cycling holiday went pretty well to plan, and the weather was perfect. All the hotels were good to excellent, with the pick being the one in Kaysersberg.
The only slight blip was that the bikes which we were due to pick up bikes from the Hotel Monopole Métropole on Tuesday 26 Sept were not there. After 20 minutes or so the hotel receptionist informed us that the bikes were stored in a hotel by the station, about 600 metres away. All was fine, after this initial misunderstanding.

25. syyskuuta 2023
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Vastaus yritykseltä Cycle Breaks

Thanks for taking the time to review your holiday Richard and great to hear that all went well. I've just looked at the booklet that we sent to you and can see how an unfortunate page break doesn't help with comprehension! Apologies for the confusion and thanks for raising the issue as it means we can make things clearer for future clients.

Saanut 4/5 tähteä

The Classic Provence was a delightful…

The Classic Provence was a delightful trip around the east of Provence, taking in the Rhone valley and its many vineyards. It was nice to stay two nights in some of the hotels. The local German company supporting us were good as were the hotel in Orange with such friendly staff.

16. syyskuuta 2023
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Vastaus yritykseltä Cycle Breaks

Thank you for your lovely review. We love this varied Mediterranean cycling tour and are so glad you enjoyed your holiday with us.

Saanut 5/5 tähteä
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Vastaus yritykseltä Cycle Breaks

Thank you for your review. We are so glad you enjoyed your cycling holiday in our beautiful home county - we think it’s very special! We look forward to welcoming you back.

Saanut 5/5 tähteä

Suffolk on a bike, solo!

I had a hugely enjoyable solo cycling holiday in Suffolk, organised by Cycle Breaks, biking between picturesque towns across a journey of 111 miles and staying in some excellent hotels. All of the hotels offered something unique, but two were particularly outstanding - shout out to The Crown at Stoke by Nayland and The Angel at Bury St. Edmunds. Cycle Breaks was a very supportive company - they did all the bookings and provided me with printed road maps to take with me on every ride, as well as recommended routes to upload onto sat-nav. I managed to operate very well on combining both maps with sat-nav as well as employing the old-fashioned approach of reading road signs! The journeys took me through some of the loveliest villages I’ve ever seen, and I also made a point of stopping at and exploring many of the beautiful country churches Suffolk has to offer. Although I was cycling alone, I really valued the experience and probably approached it differently because of that. I should add that I was lucky to be blessed with very warm weather, and most days was careful to slap on the sunblock! Thanks, Cycle Breaks, for arranging my tour and for all your help and advice.

1. syyskuuta 2023
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Vastaus yritykseltä Cycle Breaks

Thank you for your review. We are so glad you enjoyed your solo holiday with us, and experienced the best of our beautiful home county. We look forward to welcoming you back!

Saanut 5/5 tähteä

Happy cycling week in Suffolk

We had a happy cycling week in Suffolk. Comfortable hotels, good food, solid bikes, friendly and helpful people, lovely landscape, interesting things to visit and marvellous weather. An absolutely recommendable cycling tour.

17. elokuuta 2023
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Vastaus yritykseltä Cycle Breaks

Thank you for your kind words. We hope to see you in East Anglia again in the future, perhaps in Norfolk.

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