Heartbroken—This Was Supposed to Be My Birthday Dress
I had been eyeing this dress for months because I absolutely fell in love with the design. It gave me the perfect early-2000s rom-com vibe, and I was so excited to wear it as my birthday dress. When it arrived, the packaging was beautiful and made a great first impression.
Unfortunately, that’s where the positive experience ended. I ordered an XL even though I normally wear a Large, just to be safe, but the fit was completely off. The neckline sat much higher than it appeared in the photos, the bust area was extremely tight, and I couldn’t even zip the dress up. It didn’t fit or flatter my body the way I expected based on the sizing and product images.
I’m really disappointed because I had planned my entire birthday outfit around this dress, and now I have to start over and find something else. I truly wanted to love it because the design is gorgeous, but the sizing and fit did not match my expectations.
Vastaus yritykseltä Cybersweetie
Hello,
Thank you for taking the time to share your experience. We're so sorry to hear that the dress wasn't the perfect fit for your birthday, especially after you'd been looking forward to wearing it for so long. We completely understand how disappointing that must have been, and we're genuinely sorry that it didn't meet your expectations.
We're so pleased to hear that you loved the design and packaging, but we're saddened that the fit wasn't right for you. As this is a fitted chiffon evening gown, we always recommend referring to the size guide provided on the product page or contacting us with your measurements before ordering. Our team is always happy to advise on the best size and fit to help ensure you choose the most suitable option.
We truly appreciate your feedback, as it helps us continue improving both our products and our customers' experience. We hope we'll have the opportunity to restore your confidence in us in the future, and we wish you a wonderful birthday despite this disappointment.
With love,
The Cybersweetie Team
