CULTIZM Arvostelua 34

Commande passée pour 2 jeans.
Les produits ne me conviennent pas donc je souhaite les retourner.

Procédure d'un autre temps ! Il faut envoyer un mail au site pour se rétracter ! Je ne sais pas s'il faut attendre un retour ou pas... Je ne sais pas si ma demande a été prise en compte. Service client injoignable... Ma commande n'apparaît pas mon espace client... A la limite de penser que c'est une arnaque !

Il faut également payer les frais de retour ! 15€ !!!! C'est la première fois depuis 15 ans qu'un site me demande de payer les frais de retour ! C'est une honte ! Plus jamais je ne commanderai sur ce site puisqu'on a pas le droit à l'erreur !

Bin immer sehr zufrieden gewesen. Mode Top. Lieferung und Retourenabwicklung ebenfalls 1A.

Great products.
Great service.
Highly recommended

I recommend Cultizm. If buying from the UK with VAT discount and discount codes they are very competitively priced even with shipping. There were a couple of issues of my own making with my order - i forgot to enter a discount code i had when finalising the order and had entered my postcode wrong. Cristian from customer service was very responsive and helpful. Applying the discount code retrospectively and helping to contact the courier re the postcode issue, after it had shipped.

I have been purchasing items from Cultizm for many years now. It was about time I give them some credit, they offer hands down the best service, prices, delivery rates, and the packaging. I highly recommend anyone to purchase from them, you won’t regret it!

Einer der besten Online Shops in Deutschland, wenn nicht sogar weltweit. Kaufe seit Jahren dort ein und hatte noch nie Probleme mit einer Bestellung. Bei Fragen wird schnell geantwortet und auch telefonisch immer ein nettes Gespräch gehabt. Immer wieder gerne. Top!

I was a bit unsure whether I should order from Cultizm because of the negative reviews here. Fortunately, I can't understand the negative reviews. I ordered 2 pieces of orSlow in two sizes to choose from. The delivery was very quick and the credit note for the two items I sent back was also issued within a few days. I will definitely be ordering from Cultizm again.

Bad customer service. I got a bad pair of Nudie Jeans (expensive selvedge) that for some reason ripped after only 3-6 months of use and only one wash.

Cultizm was not interested and claimed the jeans were already old (bought slightly over a year ago) and claimed misuse. They didn't bother to ask the manufacturer.

I asked Nudie Jeans directly and they offered me a gift card to their shop and I hadn't even bought the jeans from their web page!

If you buy Nudie Jeans, buy from their page, not from Cultizm.

I give 2 stars because shipping was fast and previous returns were handled promptly.

I request to cancel my order within an hour of placing my order (I realised it was a wrong size) and was responded a day later stating it was shipped and nothing could be done waste a few hundred dollars in import fee and shipping fee. In today’s e retail this is subpar for customer service.

Terrible customer service. Not willing to help me when received a damaged / defective product.

I had an issue with the item I ordered, when I contacted customer service about it, they were extremely dismissive and flippant. Had to literally take them to court to get a refund, which I did eventually receive. All in all horrible customer service experience.

Probably the worst online retailer service ever: I made a purchase of about 580€ and after 3 weeks waiting for the delivery I sent an email to the customer service asking an update. They replied by saying that I did refused the delivery (lie) and they needed to complete the shipping analysis to make the refund and it could take 6-8 weeks (what??). So I spoke to the currier (fedex) and they confirmed Cultizm asked for the return and they didn't inform me about the delivery because I had a Spanish phone number and they were delivering the purchase to Italy. So after a month Cultizm still didn't refund my money and ask me to keep on waiting for (about their mistake).

Amazing customer service. I was unsure about the size for a Christmas present so I reached out to them. Not only did they extend the return period until after Christmas but they also gave me precise measurements of the jacket so that I could measure it up to another jacket my boyfriend has.
Thanks so much!

Ich bestelle seit Jahren bei Cultizm und habe ausnahmslos sehr gute Erfahrungen gemacht. Die Ware wird superschnell geliefert. Mit Abstand mein Lieblings-Onlineshop. Absolute Empfehlung!

Schnelle Lieferung, super Artikel & das alles zu einem unschlagbaren Preis. Habe es mal ausprobiert, und werde gerne wieder bestellen, das Sortiment ist richtig gut.

2 Punkte wg nettem Kontakt am Telefon. Ansonsten nur 1 Punkt. Jacke bestellt und Pullover wurde geliefert. Also Retoure des Pullovers. 2. Lieferung war dann ein Jacke, jedoch wieder nicht das bestellt Modell. 3. Lieferung gab es nicht, da Jacke nicht mehr verfügbar ist. Erstattung des Kaufpreises lässt auch sich warten. In Summe viel Arbeit, keine Jacke und noch keine Erstattung. Über ein goody in Form eines Promocodes o.ä. hätte ich mich gefreut, aber auch nicht.

Hadn't heard of Cultizm before but the limited edition Momotaro jeans I wanted weren't available anywhere else so I gave them a try. The package went from Germany to Washington DC in less than 48 hours! The jeans themselves are the exact version/size and came with all the bundled accessories. Couldn't be happier! Definitely recommending them in the future, especially for harder to find pieces.

No communication, I have no idea what’s going on with my order. Sells premium products so far, customer service is at thrift store level.

Pantalons Tellason et jeans Benzak. Prix au top, remises régulières. Livraison rapide et soignée.

Excellent customer service from Christian. Very fast shipping. Good price. Totally recommended!! Thanks