Cudoo.com Arvostelua 

In September last year, I had virtual demo session with Cudoo business development & partnership manager to discuss selling online courses for my website.

Months to follow, we sent emails back & forth with queries or clarifications that I had until 2 Nov'21 where I decided to go with white label LMS option there were offering as this suited my needs most & the courses that I was after with a promise to have added courses; be able to change images myself & pricing at no extra added cost for my company.

11 Nov'21 they confirmed receipt of approx USD1000 for Cudoo's partnership program which I paid in £. Again from 18 Nov'21 back & forth account setup emails with their IT guy until I was told is ready to use (I could start selling courses on my own website but linked with theirs). Although some delays, I didn't mind that.

As a reseller I was given a dashboard where I was supposedly be able to change images to my own; set prices anytime; also noticed that some of the main courses I wanted & discussed at the beginning where not available.

After enquiring I was told, the option to edit prices was still under development meaning each time I wanted to change the price I had to email them.

Told not all courses are available to me, this is not what I was told during the demo

Changing images was again not possible from admin dashboard instead I needed to let them know to change. I asked them to but IT guy ignored my emails from then onwards. I emailed the person who did the demo & she came back to say; send images for IT to adjust. I told her (them) to put inclusive pictures on the courses to save us time while they make that Admin option available. For the sake of starting reselling the courses which I couldn't do as it was (still is), I advised again for them to use inclusive images for my target market but I was ignored since Jan to March. I then asked for a full refund as they sell what they don't have but they have ignored my emails.

Very poor service but good when selling what they can't deliver.

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Edited 21/10/2021 after response from Cudoo

Thank you for taking time to respond!
You only acknowledge email communications but not the demo over the phone/video where you sell what you can't provide. You have a record of these too.
The fact of the matter remains, you sold me what you couldn't offer. It's incorrect to state you were upfront that images could not be changed - if you were during the demo, you would not have advised that one would be able to change images or unit prices. You only acknowledged that it was not possible after I asked about it when I noticed that I wasn't able to!

You stated you repeatedly asked me to provide images that I wanted - this is again incorrect. I advised you that I will not be sending at least 800 pictures for your team to edit and make my site more diverse instead for them to find inclusive images they already have on their catalogue to avoid delays by sending back & forth emails with images. This did not happen. As again it is/was not what was sold to me. Besides it time consuming each time to send images through and wait for those to be added/edited to the courses, just like the unit prices. Again you sold what you are not able to offer.

You might have created a white label platform and hosted etc but this is not what was sold and agreed both verbal and formally. Hence I declined the 50% refund offered as I was completely sold what you can not provide.

i have a serious problem I keep on paying but I cannot access to any course. I recieve this message:
You do not have access to this lesson. Please go back and try again.

WHY??????????

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I really enjoyed taking the online ASL classes! It was easy to follow along with, and I was able to refresh on signs that I had forgotten.

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Finally customer service. Sent a message and Finally replied. Becareful if you do this.

Frankly thanks to Cudoo, I learned English and French.It really is a great platform for learning . And cudoo gives you many languages ​​that you can learn
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I was amazed of this offer. I immediately took advantage of this opportunity to help increase with my ASL lessons. Convenient and easily accessible for lessons as well as testing.The videos were clear and accessible for rewind if you missed the signing. I was so happy when my sister recommended this app. Thanks 😊

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One of the things I like the most about Cudoo is that with this excellent service I can access millions and millions of learning materials. Cudoo has helped me learn the French language, since 0, and I have been able to perform the language very well with the help of the courses that Cudoo has offered me, however, at present I am also using Cudoo to be able to take a course in the area real estate. I am very grateful to this platform for being my preferred service for online learning, Cudoo has the ability to teach me totally reliable material with which I can quickly learn anything about any specific area. I am satisfied with the service that this platform has provided me and with the ease that it has provided me with totally beneficial courses.

I loved using Cudoo! It helped me learn sign language in the easiest way. They have so much to offer!

Cudoo is a language school and e-learning platform specializing in self-study online courses for more than 160 languages. It also offers over 700 professional development courses delivered through micro-lessons, quizzes, and videos. To date, our one-for-one initiative has contributed over 150,000 courses to help improve the lives of more than 19,000 individuals. Using our expertise and previous experiences, we strive to connect people to learning opportunities.

If you want be ability either 1 or 2 languages, Cudoo can help.Learning a new language is hard but it’s not impossible, and Cudoo can definitely you help you achieve that goal effectively.

I like the way the courses are designed to fit into your own schedule. A lot of people are complaining about the ASL course but I had no issues with it. If you forget a sign, you can go back to the lesson and watch/read the instructions. It's not that hard. But anyway, they also have a variety of courses to choose from besides ASL. So if you want to "level-up" and learn courses for the purpose of learning, this is a great site as it teaches basic beginner knowledge -- perfect for people without any experiences!

Very comprehensive when it came to language learning and development skills. There were several available courses and I liked the fact you could go at your own pace. We've been meaning to teach my brother ASL and this is entirely helpful. The site is user friendly and attentive to learners.