Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The items I ordered and received were beautiful! I ordered several items-crystals, bracelets, necklace, and am very happy with all! Packaged well and arrived quickly-I will definitely order again in... Näytä lisää

Saanut 5/5 tähteä

I have purchased from Crystals.com a few times and am happy every time! The packaging is always great and the crystals themselves are always beautiful. I will definitely be buying again.

Saanut 5/5 tähteä

I have had several wonderful experiences ordering from Crystals.com I keep purchasing again & again because the crystals & minerals are exactly as described & even more impressive in person. Every p... Näytä lisää

Saanut 5/5 tähteä

If you are looking for quality crystals and thoughtful packages - you are in the best spot. I happen to know the owner in business and life and can attest to her meticulous selection process, she hand... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

28 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(28)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I have had several wonderful experiences

I have had several wonderful experiences ordering from Crystals.com I keep purchasing again & again because the crystals & minerals are exactly as described & even more impressive in person. Every piece arrives carefully packaged & in excellent condition & I appreciate the quality of the items. You can see that great care goes into selecting each piece & the photographs on the website are fantastic. I definitely recommend Crystals.com if you love crystals, minerals & beautiful natural rocks. I've been thrilled with what I have purchased & will return, again & again.

6. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Simply Beautiful!

Simply Beautiful!
I have purchased several pieces of jewelry, a selenite bowl, and the Zodiac cards. The jewelry is beautiful and a joy to wear. I intend to gift several items. The selenite bowl is where I display and cleanse the bracelets and looks lovely on my desk. Everything came carefully packaged and protected. The pieces I've received look even better than the photos onsite. The Zodiac cards are colorful and provide me with insightful information about the signs and associated gems. I would buy again from crystals.com
08/29/2026

29. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Experience with damaged citrine and seller response

Purchased four large crystals. The quartz and pyrite were stunning. The rose quartz was decent, although the one we already had at home for about a quarter of the price was actually nicer. Unfortunately, the citrine arrived with an obvious external surface mark that looks like a tool mark, and you can clearly feel the groove with your finger.

We purchased the seller’s insurance specifically to cover situations like this. As soon as we noticed the issue, we contacted the seller. Because we actually like the crystal aside from the mark, we requested a replacement rather than a refund or discount.

The seller insisted the mark was a natural inclusion. That explanation seemed unusual because the mark is a straight groove on the surface. We shared the photos and description with three separate AI models, and each indicated the mark was consistent with surface damage from polishing or handling rather than a natural feature of the stone.

The response from the seller was surprisingly hostile. We were subtly accused of lying, a past chargeback was mentioned that we do not recall, and we were banned from making future purchases. An earlier order had also been cancelled without explanation. At the time we assumed it was an account issue as no explanation was given and we were too busy to follow up. We placed a new order using a different email, which meant losing all our existing rewards points which were at least a thousand or so points.

A few things about this experience were disappointing:
1. We asked for a replacement, not a refund or discount. We were willing to pay the original price for a properly finished piece.
2. We purchased shipping insurance specifically to protect against shipping or handling damage, so it was unclear why the request was treated as unreasonable.
3. The tone of the response felt unnecessarily aggressive and hostile.

In hindsight, we probably should have followed another customer’s suggestion to stick with smaller stones from this seller. Unfortunately, after this experience we will not be purchasing from them again.

The quartz and pyrite were excellent pieces. However, the experience surrounding the citrine and the handling of our replacement request was disappointing. Buyers should assume these items are effectively final sale products.

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
crystals.com-logo

Vastaus yritykseltä crystals.com

Thank you for sharing your experience. We want to correct a few things here, for anyone else reading.

This review leaves out important context. We stopped accepting orders from this customer because of a prior chargeback filed after the order was received — not because of anything to do with this citrine. The earlier order referenced here was cancelled and refunded in full.

No one was hostile, and we never accused anyone of lying. What we said — and what we're repeating here — is that the mark on the citrine is consistent with a natural mineral characteristic, not damage. Every piece we sell is a one-of-a-kind natural stone, inspected and photographed before it ships, and small surface variations are part of what makes each specimen genuinely unique rather than uniform and machine-made.

As for the chargeback — that isn't something we invented or misremembered. It's documented with our payment processor and was resolved in our favor after review by your own bank.

We're a small, family-run business, and we take every order personally — including being misrepresented. We wish you well.

Saanut 5/5 tähteä

Beautiful Crystals & Great Service!

Beautiful Crystals & Great Service!

The crystals are absolutely stunning — vibrant, authentic, great value and full of great energy. Shipping was fast, and everything was packaged with detail and care. This brand clearly prioritize quality and customer experience.

12. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I am very happy today with my family

I am very happy today with my family. My name is Rose Sarah, living in the USA, My husband left me for a good 3 years now, and I love him so much, i have been looking for a way to get him back since then. I have tried many options but he did not come back, until I met a friend that darted me to Dr.Jude a spell caster, who helped me to bring back my husband after 2 weeks. My husband and I are living happily together today, That man is great, you can contact him via email virgolovespells@gmail. com Now I will advise any serious persons that found themselves in this kind of problem to contact him now for a fast solution without stress.. He always hello, now i call him my father.contact him now he is always online email (virgolovespells@gmail .com) or contact him on his whatsapp mobile line +2347051052154 or his website: Virgolovespells.weebly.com

7. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Incredible Crystals and awesome products

Finally received my fourth order from Crystals.com, and I couldn’t be happier. As a return customer I have only become more excited for my next shipment with every purchase.

The Crystals are top notch quality and are just as advertised on their website which is refreshing. I have now decided to exclusively use Crystals.com for my purchases.

23. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality Crystals

If you are looking for quality crystals and thoughtful packages - you are in the best spot. I happen to know the owner in business and life and can attest to her meticulous selection process, she handpicks each crystal, ensuring only the finest stones make the cut. Most other places stop there but she goes beyond. The crystals are part of personalized packages, carefully curated to meet specific needs and intentions. The owner makes it a priority to offer more than stones, offering insight and knowledge. Whether you’ve got a hippie heart like me, want to add some magic to your space or both - I encourage you to check out her shop. Providing this listing not only as a fan but as a client.

10. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Classic Bait and Switch

Please limit any purchases to small crystals only. Saw a beautiful crystal cluster priced for over $500 that looked extraordinary. Reminded me of the crystals you find in Asheville shops—simply gorgeous. The photograph showed a translucent cluster of light violet/almost periwinkle colored stones.
So I splurged. What a mistake.
The crystal cluster is below average at best. Think dull, amethyst chunks. I have the 2 photos side by side—what they advertised versus what I got—and it really is ridiculous.
Buyer beware.
P.s. My photo was taken in natural light. Sunlight is literally streaming in the window. There is something off with this company.

30. elokuuta 2023
Oma-aloitteinen arvostelu
crystals.com-logo

Vastaus yritykseltä crystals.com

Hello Kim

We take negative reviews seriously as we are a small business who are very passionate about finding the most top quality crystals and minerals for our customers. We spend a lot of time and effort into photographing each stone from many angles to reflect exactly what you receive. The photo was in natural light like I explained, you sent me a photo in a dark setting which made the stone look slightly different, but not much..
We have thousands of happy customers who are thrilled with their expensive purchases from us, I am sorry that was not the case here. I have offered to correct this for you, it's disappointing to find a 1 star review here for this.
Hopefully can make this right for you

Saanut 5/5 tähteä

I have purchased a lot of crystals in…

I have purchased a lot of crystals in my life. I love crystals! This company Crystals.com is by far my favorite! Top quality all the way, plus so much more!!! So cool I love the cards! You won't be sorry, check it out!!! Thank you Crystals.com 😊

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

beautiful products

a really good selection of high quality crystals, videos online really show you what youre going to get. Timely shipping and such a knowledgable team for helping me find my first statement quartz cluster in my office!

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

great place to buy crystals

Amazing crystals, I bought another one for my mother. We love the quality, packaging is amazing and thank you, it kept everything safe during transit. I highly recommend! It is nice to see the pride and care taken with each package.

1. syyskuuta 2022
Oma-aloitteinen arvostelu
crystals.com-logo

Vastaus yritykseltä crystals.com

Thank you so much for your kind review! I am happy to hear you love your crystals

Saanut 5/5 tähteä

REAL Crystals. Beautiful Crystals. Fast Shipping.

For years....anytime I needed or wanted crystals for myself or family, I went to amazon to fulfill this need.
However my most recent purchase from this place has made me put into question the quality of those items or even...whether they are are real or not.

The photos on crystals.com website do not do the actual product justice, as hard as they try.
They are simply gorgeous, and give off something I can only confirm to be what I have heard and read others felt or experienced from these items when touching or in close contact with them.

Good job with shipping too!
Sent Thursday Afternoon. Arrived Saturday morning, with everything thoughtfully packed and even included some extras.

22. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable

Reliable, trustworthy, excellent, stellar selection of crystals. My crystals support, strengthen, enlighten, illuminate, manifest, protect, clarify, transfigure, secure, balance, provide vivacity, provide healthy boundaries, and prosperity, and more auspicious characteristics.

10. huhtikuuta 2021

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