We have had no real problems with this company other than with mistimed emails otherwise all good. Our installer Grant really was exceptional in work ethic, cleanliness and politeness. Thanks again f... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Our installer was excellent. Lovely polite guy who undertook the task in a timely manner. We were unsure if the installation would be around the house or underground & the installer was helpful in exp... Näytä lisää
Grant arrived, went through the process and gave opportunity to ask questions and consider the best way to run the cables and fit the charge point. He was thoroughly professional at all times. He comm... Näytä lisää
Polite, friendly and accommodating team, from booking to site visit. Massive respect to Andrew for driving 2.5hrs to complete a fairly quick fix of a faulty component. All to accommodate my nee... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
With over 35 years in the industry, Crystal EV Charging, Part of Crystal Electronics Ltd Family has taken pride in offering the highest head-of-class Electrical Installations, Solutions and Maintenance packages in the industry. Experts in the areas of………. Electric Vehicle Charging Units Alarm systems CCTV Door Entry Commercial Screen Signage IRS systems Data Networking Electrical Digital TV installations Crystal EV Charging are one of the few companies with sufficient work force scale to manage the rapid transition from fossil fuels to Electric Vehicle (EV) charging. We can strategise, plan, install, maintain, manage different payments including those for field based colleagues, whilst providing monthly reporting to enable further cost savings, & install any charger brands that you request. We have a 35 year history of mobilising large teams of electrical engineers to deliver programs of work, managed by an internal team of qualified project managers and field based QSs. We’ve been investing in preparing our (100 plus) team of field based engineers and QS’s for the future exponential growth in EV. At Crystal Electronics Ltd Our licenses rang from NIC-EIC, IOSH, SSIP, CAI, CHAS, Trust Mark and Safe Contractor Approved, and many more.
Yhteystiedot
4 titley bawk avenue, NN6 0LA, Northampton, Yhdistynyt kuningaskunta
- 01933 226410
- marketing@crystalevcharging.co.uk
- crystalevcharging.co.uk
4,6
Erinomainen
137 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolutely faultless installation and…
Absolutely faultless installation and process was explained from start to finish. Highly recommend Crystal.
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Rob, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
i am an existing customer of eo but had…
i am an existing customer of eo but had a problem with getting back into my account and the eo support yeam were brilliant at getting me reconnected
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Steven, Thank you for your review, we really appreciate it, glad your happy with your result. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Job 170939
So far, so good. The installer was brilliant and very courteous. We haven't got the electric vehicle yet so we'll have to see the operation and if it all works then.
Hopefully the refund of a switch not needed will come soon!
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Instal fast and high quality
Instal fast and high quality. All on time as well
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Mr Vincent, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
The fitter was nice and pleasant was…
The fitter was nice and pleasant was helpful and did an excellent job
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Geoffrey, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Great job by Grant
Great job by Grant. Very neat and efficient. Always helpful with any questions I had.
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Thomas, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Excellent service
The installer was polite on time and knowledgeable about the installation.
He answered all my questions and allayed any concerns I had. I would definitely recommend the company for a prompt service and friendly staff.
Thank you
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Janet, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Top notch install
From post install to install it’s been a dream.
Grant arrived on site explained the full situation and methodology of the job at hand.
He installed the system the way I wanted and had no grievances about doing it.
Even hoovered the garage floor after himself which was not required.
5/5 fully recommend
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Colin, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Professional Job
Grant arrived to install my ev charger, very fussy, professional job done after a few hic ups, but all went great in the end.
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Mrs Bruce, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Twice they failed to turn up for an…
Twice they failed to turn up for an agreed appointment. One was on a Saturday and we waited in before being told it was cancelled. Don’t use them unless you have to. Ours was a free VW charger.
5. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hi Raymond,
Thank you for taking the time to leave a review. We're genuinely sorry to hear about your experience and that we fell short of your expectations. This is certainly not the level of service we aim to provide.
We'd really appreciate the opportunity to look into this further and try to put things right. If you haven't already done so, please consider raising a formal complaint directly with our Head Office team. You can contact us at Electrical@crystalelectronics.co.uk or 01933 226410 and a member of our management team will be happy to investigate and work with you towards a resolution.
Your feedback is important to us, and we'd value the chance to make things better.
Best Regards
Sarah Port
Fantastic
They range me to let me know they was on their way and was very friendly and very professional, they got the job done quite quickly without any issues.
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Ashley, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Great service
Great service. Andrew was fantastic and went above and beyond with his work, very thorough and made sure safety was a priority! Very professional and helpful, he is a credit to the team.
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Emma, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Very professional efficient service…
Very professional efficient service with polite and considerate workmanship.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Mark, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
EV charger install ,Crystal Electronics
Great Ev charger point install, Steve did great job clean tidy and went through the app ,would highly recommend
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Mrs Falkingham, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
The service from start to finish was…
The service from start to finish was excellent
The guy who fitted the charger, totally understood my requirements and found the best solution
Fitting was really fast and fuss free
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Ian, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Great job!
Grant arrived, went through the process and gave opportunity to ask questions and consider the best way to run the cables and fit the charge point. He was thoroughly professional at all times. He communicated throughout and even cleaned up. Totally sound experience and left us with a great experience. Thank you!
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Paul, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
EV charger installation today
EV charger installation today. Service was excellent, engineer was very impressed and pleasant in manner. All work areas tidied up, first class work done
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Andrew, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Claire and Kane of Crystal EV Charging saved my life (potentially)!
I recently had an Ohme charger installed as part of my new EV purchase, and Ohme arranged for one of their contractors, who shall remain nameless, to complete the installation.
To be frank, the installation was quite literally 'Shocking', with the wiring from the main 100amp supply to the building arcing at the junction box. I complained to Ohme who put me back in contact with their contractor, who offered me a service call in 3 weeks time. When I explained the the gravity of the situation, I was told 'well, we are quite busy at the moment'.
Naturally I complained to Ohme who, to their credit, immediately put me in contact with Claire from Crystal EV Charging.
My discussion with Claire took place mid-afternoon on Wednesday and she advised that she could have an engineer with me to write a report back to Ohme on Saturday morning. When I explained to Claire that I felt that the installation was unsafe, she asked me to hold for a minute, and then came back explaining she had spoken with the engineer and that he could be with me first thing the next morning. Already a thousand times better than the previous contractor.
The next morning, the Crystal engineer, Kane, arrived right on time and immediately set about assessing the installation with a view to writing the report back to Ohme as I had been advised. Very quickly Kane confirmed that my suspicions were correct and that the installation was indeed dangerous, with a potential risk of fire or electrocution.
I did feel somewhat vindicated, but also extremely angry that I had been put at risk like this. I have restricted mobility due to ill health so would dread to think what would have happened had a fire broken out in the night whilst I was asleep, or if the 100amp supply feeding my property had decided to use me as the fastest route to ground.
But here is where I would award an additional 5x 5 Stars if I could. Kane took it upon himself to rectify the installation issues there and then when his brief for the visit was to write a report back to Ohme. He could have isolated the supply and fulfilled his brief, but decided to resolve the issue there and then to ensure that I had a safe, working installation, which is what should have happened in the first instance.
I have written to Ohme to advise them of my absolute delight with the fantastic, customer first, experience that Crystal, right from the very first minute with Claire arranging the visit, through to Kane going above and beyond the brief, and also of my thoughts on the previous contractor which I will spare you of just in case you are of a delicate disposition.
In summary, and in deference to Nigel Tufnell of Spinal Tap, I would make this review go to 11 if I could!!
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Installation of charger
Grant spent the full day at our home installing our charger. Excellent equipment and very well thought out installation leaving an extremely neat finish. Grant explained everything about the app and maintenance of the charging point as well as being extremely polite and professional.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello Laura, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
Upgraded cut off box Great team Thank…
Upgraded cut off box Great team Thank you
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal EV Charging
Hello John, Thank you for your review, we really appreciate it, glad your happy with your install. We don't just do EV ! please take a look at our brochure here - https://designrr.page/?id=442749&token=3189034618&type=FP&h=3332
Please get in touch if you need any other services.
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