Unlimit's crypto solution Arvostelua 

Hice una compra de Eth y no me llegó nada. Estoy un poco decepcionado
del servicio hice una compra de 760 soles
Id de la transacción: 1d68d3b6-cfcc-464d-bc53-0dcfb936d1f0

Realicé otra compra de BNB a través de Unlimit y nuevamente la orden permanece en estado “Processing” sin que los fondos hayan sido acreditados, a pesar de que el pago fue debitado correctamente.

Order ID: f3334b35-771a-4101-8d46-e554e5bed9fb
Monto pagado: S/ 896.00
Cripto esperado: 0.42343614 BNB (Binance Smart Chain)

El sistema indica que el proceso normalmente tarda solo unos segundos, pero el retraso ha sido considerable y no hay información clara sobre el motivo.

Es preocupante que ya sea más de una operación con el mismo inconveniente. Como cliente, necesito transparencia y una solución inmediata: completar la transferencia o gestionar el reembolso correspondiente.

After providing the requested information, I still haven't heard anything about my account. This level of incompetence and neglect is absolutely unacceptable. I have been more than patient, but your continued silence and lack of action leave me no choice but to escalate this matter. I now know exactly what my next step needs to be, and rest assured, it will not be convenient for you. Fix this mess immediately or deal with the consequences.

Have to take back my 4 star rating. They just take your money, do not respond or just with excuses, bad service, fortunate for me I didn’t invest too much…

Bought crypto, said needed to wait few mins, it’s been over a week and the the support team hasn’t responded as well when it says 24 hrs

IT HAS BEEN 4 DAYS, AND I AM YET TO GET MY ORDER. I hope someone can seriously take down this thieves' website. Don't buy crypto from them; they will take your money, and you will get nothing. I paid for BnB that should have taken a maximum of 10 minutes to deliver, and now it has been days and it is still in processing.

Processing...
Crypto buying. It could take a few minutes.
You pay
€105.
You get
0.18192602 BNB (Binance Smart Chain)
Order ID 8ad03943-e14f-4da2-9609-ced28858ad27

Comprei 150 usdt, não recebi order id, mandei vários e vários e-mails, mas mesmo assim eles não me mandam as cryptos e/ou estornam o dinheiro!

“I made a purchase of ETH, but the funds haven’t arrived yet. The transaction is still showing as processing.”
Id: 5306ea60-3f6d-487b-ad8c-8fb7481743e8

Today, five days after the purchase and without hearing back from support they completed my purchase. I would still avoid because there's much more responsive and quick crypto OnRamps but they did eventually complete the purchase by sending the Solana.

They say "it can take a few minutes. It took 10 days, zero cutomer support.

My order ID ba48f73f-b947-415b-af04-bf837f5bd6bc has been stuck on "Processing" for 8 days. I have tried to contact their "support" on four different occasions, without any success.

Edit: It eventually arrived after almost two weeks. I'm keeping the review nevertheless since the communication has been so poor, slow and no disclaimers or explanations were given on the purchase page

I've been waiting for 48 hours . Status still in progress , no response from support

Seven days ago, I paid 36$ to buy USDC but the order is stil blocked in "in progress" status.
I contacted crpto unlimit customer support but never had any answer. They just gave me a case number (00183327) for my Order ID c5862528-7f44-4233-bf68-b1705902e947

I paid 13.30 USD on Jan 26 via Unlimit/IronWallet, but the crypto hasn't arrived. I've sent several emails to support but received no response. Please check transaction with Auth code 110003 and process it or refund. I am tired of waiting.

The other day I was trying to buy USDC for Polymarket, and they helped me until I gave them proof of payment. Then they ignored me and haven't said anything. It's only gotten worse with Unlimit; they haven't responded to the email I sent them a few days ago.

I just want my money back in Polymarket.
Order-ID: ccf5dc71-7c2b-441e-aa86-ce907efe6b3a

Never received confirmation email or crypto.

Order ID: 277b6649-8dd7-4ea9-bb98-c17bc8a44a45

Case: 00183164

Meld took me there. I trusted Meld because I made purchase from it a few months ago.

Edit: I received my Crypto. But I had a scare since there was no e-mail from Unlimit after I made payment. Thank you! I increased rating to 3 stars. I'll make it 5 stars if I get my crypto faster on next purchase.

I made a 100€ transfer over to the IBAN was mentioned. After they received the money the buy was rejected and the money were never refunded. I sent them an email to their support but they never responded.

case number 00181025

ETH nicht erhalten, obwohl bezahlt, keine Reaktion des Supports

Am 19.11. habe ich nachdem es zuvor bereits mehrfach nicht geklappt hatte, ETH über BaseMainnet und Metamask im Wert von 850 EUR gekauft. Die Bezahlung erfolgte über Bank Transfer am selben Tag. Ich bekam die Bankdaten während der Transaktion und habe gleich überwiesen. Danach: Nichts. Ich hatte weder eine sichtbare Transaktion in meinem Metamask Account noch eine Bestätigung von Unlimit bekommen. Ich dachte, ok, warte ein paar Tage, wird schon noch klappen. Aber nein – weiterhin nichts.
Am 26.11. habe ich dann eine Beschwerde geschrieben über deren Kontaktformular und ein Fall wurde eröffnet und eine automatische E-Mail versprach mir eine Reaktion innerhalb der nächsten 24 Stunden. 5 Tage später, am 1.12.25 bekam ich dann eine weitere E-Mail, dass es aufgrund des hohen Aufkommens noch etwas länger dauert. Heute ist der 15.12. und ich verliere die Geduld, weil ich immer noch keine Reaktion habe. Ich hatte am 3.12. noch mal nachgehakt per E-Mail. Keine Reaktion. Für mich schreit das nach Betrug. Ich habe bisher keine Ahnung, was schiefgelaufen ist. Ich weiß nicht, wo mein Geld ist und schon gar nicht, was mit den ETH passiert ist, die ich bezahlt habe. Eins ist sicher, das werde ich nicht auf sich beruhen lassen. Anwalt steht bereits in den Startlöchern und ich kann nur allen abraten, ihre Coins über Unlimit zu bezahlen. Eine Katastrophe ohne jeglichen Customer Support.