Croft Arvostelua 

reviewed, made initial suggestions, then took over laptop for deeper dive to resolve. all with a quick timescale.

The team put a message on our phone line to update our customers when our business premises burnt down. They were kind and sympathetic during such a difficult time which was very much appreciated. Thank you x

Excellent service kept me in the loop throughout and very professional

We have been dealing with this company for a number of years. We have found them to be helpful, polite and knowledgeable. They persevere in finding solutions to challenges and are willing to work with us to tailor the system to our needs. The engineers know our site well and the account manager maintains a helpful overview.

We love Croft! (especially Eileen)
We have used them for years and wouldn't dream of moving. We recently updated our phone systems across our trust, the process was so smooth, the engineers were lovely and knowledgeable. Speaking with everyone across the team is always a joy and our account manager, Eileen, is the nicest person in the world. Always at the end of the phone if we need anything and recommends things she thinks we would be interested in. The recommendations are always helping us to streamline our business and services we provide.

Explored a number of solutions and Croft was by the best on paper. Full installation completed across multiple sites within 3 days without a hitch. Very impressed with both cost and service

Just had a new phone system installed at out school. The team from Croft - both from the planning and execution side - were faultless. Great people to deal with, who ensured installation was during half-term to provide minimal disruption.
Thoroughly recommend Croft!

Croft support us across everything from Telecoms and Mobile Phones to leased lines, and the service they provide is outstanding. They treat every request, incident, or question with genuine care and remain committed until the issue is fully resolved. We have dedicated primary contacts who are true subject matter experts, and they continue to be reliable throughout our relationship with Croft. I couldn’t recommend Croft highly enough for everything they do for our business.

Professional service, Cost effective.
Quick to respond and give detailed explanation around tariffs and bundles.
Highly recommend.

Business is all about people. Justin at Croft has looked after us for over 10 years. He has always given us an honest and transparent service, dealing with any requests or queries quickly and efficiently. I have no problems at all in recommending Justin and Croft.

Having been directly dealing with (and suffering) telephone networks to then engaging a business mobile partner like Croft, that bring industry knowledge — and industry influence — the experience of managing telephone networks related issues and queries became painless and stress free. Expertise is crucial. It’s reassuring to have someone who understands your pain and actually responds. Consistent human contact is priceless

We were previously running on a PSTN solution and worked with a company to migrate us to a SIP solution. They absolutely failed to do this. Croft came in like a bunch of superstars, picked up the support role, migrated us efficiently and smoothly to SIP, and absolutely smashed our operating costs. Since then, they've been managing and updating our environment and we're happy to continue working with them.

As a school, we have worked with Clearlink/Croft for a number of years. I always look forward to speaking to Eileen, our Accounts Manager. Eileen is professional, courteous and friendly, she, along with all her colleagues that I have dealt with, are very helpful and go above and beyond. Thank you Eileen, Simon and Kevin.

Croft are a great company and as expected we had a flawless installation of our new telephone system!

These guys have not only helped me to get all of my new telecoms setup sorted, with ridiculously fast broadband and top notch phones, but have held my hand along the way too, which has been hugely appreciated!

I'm saving money each month, all of my tech and equipment works really well and it's all just been effortless.

Yesterday, I did a little jig in my chair as I was able to transfer a call from my desk phone to my colleague's mobile (he was WFH) and it just worked... in 10 years of business, I have never had a setup that allowed something so simple, now I do.

If that's not enough... after I posted on here a few weeks back about having issues with my camera dropping out on Zoom, they spotted it! Then arranged for an engineer to call me to help - without me even needing to ask. It doesn't get better than that!

Excellent company to work with!

We have had a wonderful experience with Croft. Eileen has always provided the best customer service both on the telephone and via email. Any queries we have had have been answered quickly and effectively and it is always a pleasure to have a chat with Eileen. We highly recommend Croft and their excellent service!

We needed to move our telephone system to Teams as well as migrate our contact centre to a new platform. Croft project managed both pieces of work for us and delivered the completion of the projects on time. Their production selection, project management, communication, technical expertise and training methods were all excellent. Thanks for helping us develop and implement technology that leads to better future for our customers.

Simon Floyd at Blackstar is great - nothing is ever too much trouble, even at short notice. Great service and all in good humour. Thanks again Simon!

Simon is your man! Went over and beyond to get us up and running. Very quick response, checked in to see everything worked ok, even popped over in between meetings to sort out a wire and set up our new 8x8 phone system. Very knowledgeable and honest and the service is 100% can not fault anything! Thank you Blackstar and the team but a special thank you to Simon who was an absolute legend!