Create Neon Arvostelua 

My customer rep. Haseeb, made my experience, a good one. He was right there to answer any questions and help me put my order together. We love the sign and the fact that they guarantee their work and product is Awesome!

Great communication and faster than expected delivery.

Beautiful work, and super fast and great price!

They did a tremendous job with the sign i ordered! Exactly what i wanted! Very happy with them!

Our sign is not lighting up and Fatima has not gotten back to us for a couple of weeks now. Please help us, it’s brand new and has only been used for a total of 1 hour.

My order came exactly as I anticipated. It was a very easy installation came with a large template that made it super simple.
Thank you

Stay Away – My Experience Was Extremely Frustrating

My experience with Create Neon has been one of the worst purchasing experiences I’ve ever had, and I would strongly advise others to think twice before doing business with this company.

Everything changed after I made payment. Before I paid, I was assured that my sign would arrive within 7–10 days. That timeline turned out to be completely inaccurate. Instead, I waited more than three months to receive my sign. Throughout that time, I was repeatedly given promises and explanations, but the deadlines kept changing. After so many delays and conflicting information, I genuinely began to worry that I had been scammed.

Although I eventually received the sign, my problems did not end there.

Because my sign is an illuminated sign, my local permitting process requires documentation showing the appropriate UL listing or certification information. For more than two weeks, I have been trying to obtain the required UL file number or documentation from Create Neon. During that time, I was repeatedly told they would contact the appropriate department and send it to me. I was specifically promised a response within 48 hours on multiple occasions.

Those promises were never fulfilled.

As of the time of writing this review, I still have not received the requested documentation. My text messages and phone calls are now going unanswered, leaving me with a sign that I cannot move forward with installing because I still do not have the information required for my project.

Good customer service doesn’t end when a payment is made. If a customer has a legitimate post-sale issue, especially one involving documentation needed to complete an installation, they deserve timely communication and follow-through. Unfortunately, that has not been my experience.

Based on my experience, I cannot recommend Create Neon. Be extremely cautious before spending your money. I hope this review helps others make an informed decision and avoid the frustration, delays, broken promises, and lack of communication that I experienced.

I am very happy I chose this company to do my sign ! It is exactly what was promised. I had one shot to get my display up and going on time and they delivered. The display sign shows off our luxury handbags from Italy ! You did it!

It was a pleasure doing business!
Everyone I contacted whether via text email or call were very helpful!
Thank you for making ordering a business sign so sinple. I will order again and again
Sincerely
Frank

Great service, highly recommend!

Prompt service that continued to answer my questions throughout the process. The sign is very nice and it was delivered in a secure crate on time, undamaged.

Haseeb was great to deal with very professional and responsive.

The sign arrived broken and has not worked since I opened the box. I have had to inquire again and again on the status of the part to fix it or the refund procedure. And each and every case it is a continuous effort just to get an answer and it is always a runaround. This has been one of the worst online purchase experiences of my life.

Customer service on the front end was great. He responded timely to all questions and requests for edits. The timeline for fabrication was met and exceeded. The pricing beat competitors!

After my 1st review, Company reached out. Proffessionally apologized and said the would create a new sign to the correct specifications. So at the moment My review is nuetral. I will say it took some time, but the sign was great quality and they are standing behind their product and craftmanship. I will update this review when I receive the new sign. As long as it is to spec This review will turn 5 stars
easily

I love my neon sign! Idk what else to say other than it's perfect!!!

I discovered Create Neon when I was faced with a sign project that required intricate detailing. All of my connections in the sign creation industry rejected my design saying it was too detailed and could not be fabricated. Create Neon not only created the sign for me, but they produced it in a timely manner. It was well-packaged, securely protected and delivered to my door. It is a beautiful product. This is the company I will be using moving forward for all my sign needs. Thank you

I received our new lighted sign today. We installed it right away, I’m so pleased with it!