CREATE Fertility - Birmingham Arvostelua 

Really wish I didn't have to give them 1 star - as I am currently a patient there, but I have missed 3 cycles because they cannot get their ducks in a row. Nurses do not call you back when they say they will, the laboratory misses tests, they charge you twice for things, they even missed the window to send me urgent medication even though I asked 3 different people to do so in the same week - they only give you one phone number to call and pass you onto the poor receptionists, whose fault it is not! And we have just barely started and I feel stuck with them. So if you have any other potential options, please do explore them!

Thanks to create for supporting us, staff members were polite and helpful. We had succeed with FET.

Staff were all really warm, friendly and welcoming. Treatment and tests were explained fully and we were listened to. We felt fully supported every step of our journey and all our questions answered.

I have been with CREATE Birmingham for a few weeks now as NHS referrals after waiting 2 years. I literally cannot fault this clinic and the staff at all. From regular scans and check ups to blood tests and very thorough monitoring. Had my egg collection and I was so at ease and at peace with how the process was going. Medication arrived swiftly and on time. Called me diligently for checking up and to discuss my embryos. Still have the FET to go with them but for me the experience with CREATE has been amazing so far. Brilliant staff and excellent clinic.

My experience at Create was excellent. The support, warmth, kindness and amazing care given by the entire team throughout the process was really outstanding. I am so grateful. Thank you very much.

We came to create fertility via the NHS, we were lucky to have a funded cycle. The doctors and nurses were all brilliant.
Our first consultation was in Wolverhampton, the doctor did the scans and talked us through everything, made sure we understand the odds and the risks. The nurse handled our nerves brilliantly and was such a big support.
We attended the Birmingham clinic for treatment and found the team knowledgeable and caring.
IVF is one of the most stressful and heartwrenching experiences of our lives. I'm terrified of needles so my husband was the one injecting me, it's hard.
We beat the odds and got incredibly lucky and I'm currently 8 weeks pregnant and feeling blessed. I am really glad we were with create and when we go for our next baby we will be choosing them.

the staff are very friendly and the doctor was very kind and explained everything clearly.

They were very caring and really professional and we now have a baby daughter

Amazing team, create made us feel comfortable and helped every step of the way after being unsure how it all works. Me and my partner now have a beautiful baby boy 6 weeks old and we can’t thank the create team Birmingham enough.

Lovely staff all very knowledgable and helpful

Very nice staff and doctors. Amazing experience with them. Now I’m blessed with baby girl it’s become possible just because of you guys. I’m so thankful you guys ♥️

Professional staff with timely manner and good staff to work with. Am happy to recommend

Excellent service from start to finish. would answer any questions and all the staff were really friendly

It's a tough journey that included losses but ultimately the experience at create (Birmingham) has led me to become a mother to a beautiful baby. My husband and I were both pleased with the service provided and would definitely recommend them. Thank you for changing our lives and for making what felt at times impossible, possible ❤️

Very exceptional service, professional team

Thanks to Create fertility we conceived first time with IVF and now have a beautiful 3 month old baby boy. Thank you is simply not enough . Forever grateful x

We welcomed our beautiful baby girl in June 2022 after using Create Birmingham for our treatment. We cant thank the team enough for their support and guidance throughout the whole process. Staff were all very friendly and always there to offer support.

Effective communication
Superior avlaibility of contact for clinicians/ email/face to face/ video calls
Swift service and invocing
Excellent pharmaceutical support and education
Clear and consise care
Sound advice from embryologist

Issues surrounding covid restrictions at the time:
My husband was not allowed in for critical interventions such as the embryo extraction and transfer.
Concerns surrounding ethical considerations when consultations are given after procedures-I felt woozy from medication and in some pain from the procedure maiking it difficult to concentrate so having critical information that effects my treatment plan would have been more appropriate to have my husband there to take the information on fully

Overall the clinic and our experience was thoroughly positive and would recommend them to other's seeking fertility treatment

It is a good place to consider for people TTC. Each units are welcoming, calm and the professionals are friendly.