Buyer beware: Purchased Lego-like roses as a present. (Order Number 119012268). The box arrived squashed and ripped. I had purchased it as a birthday present and could not give it due t... Näytä lisää
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15 days after placing the order, I checked the tracking and it was sent from China to the US then to Australia and then back to the US!! Attempted to contact Crazy Sales support and no response rec... Näytä lisää
SCAM!!! Purchased a kids smartwatch from them. 1. delivery took 1 month to arrive where the ad said 4-12 working days. Absolutely false information given. 2. Smartwatch cannot be binded to the ap... Näytä lisää
I bought spin mop, been 2weeks never arrived Tracking number untraceable, stay showing pending.. Call CS twice they said investigation 12-15 working days (approximately 3weeks) Can’t ask for re... Näytä lisää
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Australia's #1 online shopping website! Cheap bargains & discounts with the top online shopping Australia store! From furniture, to toys & hobbies, to appliances & pet supplies -- we've got it all, with free shipping on selected items!
Yhteystiedot
3171, Springvale, Australia
- crazysales.com.au
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Damaged box- purchased for a present... Won't accept return BUYER BEWARE
Buyer beware: Purchased Lego-like roses as a present. (Order Number 119012268). The box arrived squashed and ripped. I had purchased it as a birthday present and could not give it due to the excessive damage to the box. Contacted Crazy Sales for a return (with pictures on the day to show the condition). Received this response:
Dear Julie,
Please accept our sincere apologies for the damage to the packaging. On occasion, packaging can be affected during transit due to a variety of reasons that are unfortunately outside of our control. With thousands of items handled daily, it isn't possible for us to track the movement of every individual parcel or carton as it travels through the postal network.
We'd also like to let you know that the product packaging itself isn't covered under warranty. That said, please rest assured we work closely with our couriers to help minimise this kind of damage as much as possible going forward.
In the meantime, we'd really appreciate it if you could check the condition of the actual item inside. If you find that the product itself has been damaged as a result, please don't hesitate to reach back out to us — we'll be more than happy to assist further.
Thank you so much for your understanding and cooperation!
Kind regards,
Ruth
Customer Support
I will never purchase again.
I had to get paypal to interviene as…
I had to get paypal to interviene as they have no idea what their doing. The parcel came to australia then went back to china then came back again. The parcel had a soft box and it looked like they played footy with it. A small piece of plastic was broken but was easily fixed. Lucky it was not a gift. Theres a reason why their called crazy sales.
Appalling service
15 days after placing the order, I checked the tracking and it was sent from China to the US then to Australia and then back to the US!!
Attempted to contact Crazy Sales support and no response received.
Won’t bother using the service again and should have used a supplier direct in China
Issued refund
After my review, they contacted me and issued a full refund
worst experience ever,
worst experience ever,
worst product ever, does not match description
waste of my time and money.
do not recommend at all
1.3 is too high
1.3 is too high, they sell rubbish and bs,go elsewhere
I am still waiting for my order
I am still waiting for my order, the email to track my order provides details of a courier that is not listed, therefore cannot be tracked? I sent a message to the supplier and have had no response. I will take further action for refund now. Sad because the red light therapy belt was to aid with my op.
Dreadful delivery times
Dreadful delivery times. You can't even track the progress of your article.
I bought a CD player - PM21. The quality was so bad that I had to throw it out. The tracks skipped or simply wouldn't play.
I should have read the reviews beforehand.
Don't waste your money
I brought this tactical assault beer…
I brought this tactical assault beer can holder supposed to carry 2 cans when i opened it you couldn't get one can into it i sent messages called and now they have removed the whole transaction from my account just a bunch of thieves
Scam or Incompetence?
I ordered an item and immediately paid using the BPAY option (my bank confirmed the transaction). I received several automated email reminders from them to pay or my order would be cancelled. I responded to these messages via their specific customer service department (email and online form) several times, and received no reponse. Three business days after ordering, they cancelled my order claiming that I had not paid. Now I am trying to chase a refund. Based on this experience, I would not engage with them.
I recently purchased some contour razor…
I recently purchased some contour razor blades. They were so blunt I got a skin rash. Scan scam scam.
I had a very disappointing experience…
I had a very disappointing experience with Crazy Sales. I ordered Bluetooth wireless earphones and waited 3 to 4 weeks for my order. Two weeks ago, Crazy Sales sent me a tracking number and advised that my order had been shipped. During that time, I regularly contacted customer service to ask for updates because I was concerned about the delay. While they initially responded to my inquiries, they did not provide enough information about the status of my order.
Last week, I emailed them again because I had already been waiting a long time and still had not received my order. Unfortunately, I did not receive any response. Then today, I was informed that the item I ordered was no longer available and out of stock.
I was very frustrated because I waited several weeks only to be told that the product was unavailable. Before placing my order, I had read reviews mentioning slow delivery and poor customer service. I decided to give Crazy Sales a chance because I really wanted the product and hoped my experience would be different. Unfortunately, I ended up experiencing the same issues that many other customers have reported.
The only positive part of my experience is that I received a full refund. However, the poor communication, lack of updates, and long waiting time made the overall experience very disappointing.
My advice to other customers is to read the reviews carefully before placing an order. I hope no one else has to go through the same frustrating experience that I had with this website.
product not working
product not working, not helpful over phone requires you to take photos of item and send to them then wait for reply about dont know what.no reply then another call, operator says carnt help.do not buy from them l will never buy from them ever nor will anyone l know.disgraceful
Haven’t received my item had no…
Haven’t received my item had no confirmation in my email feel this site is a scam
Delivery has so far been non existent
Delivery has so far been non existent. If i ever do receive the product it is at glacial pace. Sadly i fear its a bit of a scam site, items are not in Australia.
Buyer beware, because this is my one and last use of crazy sales Australia.
Unimpressed
No fair trading and no ethical seller
I will never again buy anything from this seller. They should be reported to a consumer affairs for no fair and no ethical sales practices.
If you return an item , claiming no good quality, they will classify it as "change of mind". The item did not meet quality expectations and i had to return it to them. However, they want a buyer to pay for the return postage. There is no return label as well. I emailed them them 2 times proof, as they asked for ( photo of Australia Post office invoice with trucking information)and they did not compensate me for return which is quiet costly for the satellite cable of 46m. They are hard to get refund back to buyers. I payed via PayPal and they helped me with this case.
I do no recommend Crazy Sales at all to anyone.
Purchased a caravan cover 18-20 foot…
Purchased a caravan cover 18-20 foot and it clearly is the wrong size. I sent video proof showing that it won’t even cover mr 18”6 caravan and now they won’t reply yo my emails. STAY CLEAR THEY ARE SCAMERS
I brought two advent calendars
I brought two advent calendars. I was thinking they may have been like samples of the products but they weren’t they’re just flat small plastic pictures of the products.
So I managed to waste another $50 without even leaving my lounge room.
I did look at reviews but they don’t keep or allow negative reviews on their site so I’m here on Trustpilot.
When you complain they offer return then they will take 20% off pre-postage amount you paid. Postage is not refundable very much one star do not waste your money.
Save your money and buy from a reputable retailer then you will get samples of products win win
Scam
Ordered, paid, never recieved, keep getting told it's on its way but tracking never moves, offered a replacement and that too never arrived, pretty much a scam business, buyers beware
Bought a rain guage under 3month…
Bought a rain guage, under 3month reading the screen was unreadable, contacted customer service after back and forth they said they had refunded me the cost of item plus postage, but I never received the refund. No I do not recommend this site
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