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Cox & Kings Arvostelua 

1 206
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Just arrived home from a wonderful trip to Peru, Ecuador and Galápagos Islands arranged from beginning to end by Cox and Kings! No stone was left unturned - everything was faultlessly planned from... Näytä lisää

Saanut 5/5 tähteä

We had a fabulous trip to Peru with Cox and Kings. The organisation of the trip from start to finish was excellent. The information provided, the hotels, destinations, tour manager and local guide... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I should like to ask G P who did a review on Splendours of Central America in April 2026 how was their experience in getting a visa for Honduras? C & K should make it clear that the Honduran embassy N... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkanjärjestäjä

Yrityksen kirjoittama

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(1 206)

66 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Exotic India (Solos) tour - a wonderful experience

The whole Exotic India (Solos) tour was excellent, and all the group got on well, and I would have no hesitation in recommending C&K to friends and family.

Ash the guide was outstanding, putting everything into context and providing lots of stories about both the characters from history and his own experience. His knowledge was amazing and he was able to sort any minor issues rapidly as well as reorganising the day in Udaipur when the death of a VIP meant that everything was closed until mid afternoon. Both the driver (Sandy) and driver's assistant (Mr Kumar) were friendly and effective, and I always felt safe when travelling in the chaotic traffic in both the cities and on the main roads.
The hotels were very comfortable, with very good food and facilities, although the Deogarh Mahal could do with upgrades to the air conditioning and fan systems in the rooms as both were very noisy. The lunch stops were also well organised by Ash, with Doctor Alone in Pushkar having a great setting and being my favourite.
Highlights for me were the Taj Mahal, seeing tigers at Ranthambore, and the Jain Temple at Ranakpur,

The one disappointment on the tour was the final meal at Rajbagh on Lake Pichola. The setting was good, but the food was very poor, with a plated mix of curry, pasta and vegetables, with pieces of chopped fruit and custard as the dessert. This was not at all what I was expecting as our final meal together, especially when the welcome meal at the Haveli Dharampura had been so enjoyable.

31. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Mr Hillyard,

Thank you for sharing your comments with us, following your recent trip to India.

Your feedback has been shared with the relevant team in the UK and, of course, our ground staff. I am glad you had such an enjoyable trip overall. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

I would like to thank you for travelling with Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland



Saanut 5/5 tähteä

Jordan

Much enjoyed the 10 day holiday which was well put together.

20. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Gerald,

Thank you for taking the time to share your comments with us following your trip to Jordan.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

All reps were in place to meet us

All reps were in place to meet us, except one. Hotels were good quality and trips were interesting. The only disappointment was the extra trip to a gaucho ranch in Buenos Aires that we paid 380 US dollars for. We were taken to a country farm for a bbq. The rep said she would report this obvious mistake but we have heard nothing back from Cox And Kings. The entire group felt this was a wasted day and very, very overpriced.

22. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Bourne,

Thank you for taking the time to share your comments with us following your trip to South America.

We regret that certain aspects of your reservation and the service received from ourselves fell below your expectations and for any disappointment that this caused. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

We had a wonderful trip to Patagonia

We had a wonderful trip to Patagonia. Having never used you before, we were delighted with the quality of service and excellent guides throughout the trip.
Sandra , who was our guide throughout the trip was outstanding.
Good hotels and transfers.
Would definitely use again

26. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mr Skinner,

Thank you for sharing your comments with us, following your recent trip to Patagonia. I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

splendours of Andalucia Cox and Kings

Good professional guides well organised and interesting
The trip was exceedingly well organised and interesting cities
The guides were especially aware of myself as a first time lone traveller and the group was small and welcoming.Cox and Kings were responsive immediately to any questions I might have

8. marraskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Shand,

Thank you for sharing your feedback with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Great knowledgeable guides

Great knowledgeable guides. Well planned. Faultless connections. Met a great crowd of people who all mixed really well. Highly recommend C&K

14. marraskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mr Fisher,

Thank you for sharing your feedback with us, following your recent trip to South America.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Good itineraries and hotels

Cox and Kings put excellent holiday itineraries together. They choose good quality hotels and provide a high standard of local guides in country.

15. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Ms Paul,

Thank you for taking the time to share your comments with us.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Indian delight

Cox and Kings scored highly on many counts: Firstly, we were impressed with all the detailed information we received prior to travel. Such attention made us feel secure and well prepared in our desire to take on such a demanding but exciting adventure.

Secondly, our guide was second to none in all aspects and throughout the duration of the trip. He was friendly, informative, knowledgable and importantly, made every transition of our complicated itinerary as smooth and effortless as it could be.

Additionally, we enjoyed the variety of experience our trip provided: from chaotic cities, to a host of temples, forts and monuments to train rides and time in mountain areas with quality accommodation throughout- an a assault on the senses in every aspect!
Overall, a wonderful experience and as delighted customers we have booked our next trip with Cox and Kings to Costa Rica in 10 weeks time-it has a lot to live up to.

18. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Brian,

Thank you for sharing your feedback with us. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and look forward to welcoming you to Costa Rica.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 4/5 tähteä

Excellent tour

Excellent tour. Would have been a five star review except for quality of road transport

8. marraskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Harris,

Thank you for taking the time to share your comments with us following your trip to India.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Silk Road trip to Uzbekistan with Cox…

Silk Road trip to Uzbekistan with Cox &Kings, fantastic sights, itinerary full-on but couldn’t fault as we saw so much. Hotels and restaurants all very good. Our guide Babur was excellent, his knowledge was exceptional and was always happy to answer any questions. I travelled in a group as a single woman but was fine and felt perfectly safe. The people, food and country is so worth a visit.

25. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Burke,

Thank you for sharing your feedback with us, following your recent trip to Uzbekistan.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Exceptional Tour of Peru

Excellent tour taking in the major sites managing altitude difficulties but keeping us busy but not exhausted . Exceptionally care shown by the Tour guide who was with us the whole trip

25. syyskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Susan,

Thank you for taking the time to share your comments with us following your trip to Peru.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Quality Tour

Excellent Hotels
Tour Manager/ Guide knowledgeable and good communicator.
Made good recovery from problem of missed flight connection at Heathrow.
Tour up to high standard established over many year's useage.

18. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mr Renton,

Thank you for sharing your comments with us, following your recent trip to India.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Golden Triangle and Shimla

Just returned from a wonderful trip to India and would gladly recommend to others. Our guide for the 12 days was knowledgeable and organised leaving us to enjoy the many great experiences on the itinerary. All hotels were fab - no complaints from start to finish.

18. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Deane,

Thank you for sharing your feedback with us, following your recent trip to India.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Very well run tour

Very well run tour. Charming and well informed guides. Interesting mixture of modes of transport and hotels. Impressive building and monuments
Would recommend it highly

11. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Valerie Osborne,

Thank you for sharing your comments with us.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Excellent Guide (Brem) made our tour of…

Excellent Guide (Brem) made our tour of Golden Triangle India outstanding.
Well organised. Great hotels. We were truly spoilt.

19. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mr Cooksey,

Thank you for sharing your feedback with us, following your recent trip to India.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

A great well organised trip to Peru

A great well organised trip to Peru. Lake Titicaca, Machu Pichu, seeing the Condors in flight, the Llama's and Vicunas roaming wild. It was spectacular.

The guides were informative without being stuffy, the hotels were all great and the Belmond train trip from Puno to Cuzco was amazing

1. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mr Collins,

Thank you for taking the time to share your your feedback following your trip to Peru.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

We had a wonderful trip to Peru

We had a wonderful trip to Peru. The holiday was quite complicated, but we were looked after at every turn. Cox and Kings gave a very good service from Booking to choosing the program and accommodation with good guides and the opportunity to enjoy the magnificent sites and scenery thank you

9. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Anne,

Thank you for taking the time to share your comments with us following your trip to Peru. I am glad you had such an enjoyable trip.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 3/5 tähteä

Southern Caucasus tour

Just finished our tour of the Southern Caucasus and absolutely loved Georgia and Armenia but sadly didn’t have time in Azerbaijan. Arrived at our hotel at 7am after flight delay and nobody to pick us up at airport (disgraceful). Having waited nearly 2 hours for our guide we ended up getting a taxi. Tour guide said our tour starts at 9am but we all declined but agreed 11am
So with less than 2 hours sleep in 24 hours we were rushed around the sites for 10 hours even seeing (or not) in the dark. Next days tours didn’t happen as we were taken straight to Sheki then the next morning to the Georgian border so that was our Azerbaijan experience and all the guide did was get rid of us asap.
Flight times were really bad even without the delay.
Border crossing into Georgia wasn’t easy but loved the country and guide was lovely. Border crossing into Armenia was easy and again guide was lovely. Armenia was the icing on the cake with a wow factor around every corner, spectacular.
Flights home were a nightmare with not enough turn round time for our connecting flight which of course we missed and were put up in a hotel nearly a hours drive from airport, put in rooms with awful noise from somewhere all night so again no sleep.
Flight times need sorting and if you want to actually see anything of beautiful Baku you need more time.
Also you need to be quite fit for all the steps that you need to climb for the churches and monisteries you will visit. On a plus side I did lose weight 😊

12. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Dear Mrs Firth,

I would like to apologise that any aspect of your holiday has fallen below expectations on this occasion and I want to assure you that feedback is very important to us at Cox & Kings as we do use this to ensure we are maintaining and improving the products and services that we offer now and in the future.

Please therefore be advised that I have initiated a full investigation and I will be able to provide you with a thorough response in due course.

If there is anything you would like to add in the meantime, please do not hesitate to contact us on clientrelations@coxandkings.co.uk.

With warm regards

Client Relations Team Cox & Kings - UK & Ireland

Saanut 4/5 tähteä

Our grand tour of South America

My wife and I enjoyed the Grand tour of South America. All tour guides were excellent, helpful, pleasant, spoke fluently except one tour guide in Peru. The hotel accommodation in all places were excellent (except one). The Andean Explorer train journey was indeed an experience.
The hotel Inca Utama could be avoided, was not up to the standard expected, instead travel further and stay in La Paz would have been much better. City tour in Buenos Aires was too short, a full day city tour is more preferred. The optional tour in Buenos Aires was not worth the price paid.
Nevertheless, it was a fantastic tour, everything worked perfectly, and the quality of the tour was outstanding. We had booked directly with Cox & Kings and the booking was pretty straight forward. and provided follow up information on time. All in all, the trip was a good experience for us as this is the first time us joining a group tour and we enjoyed the trip very much.

2. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Good afternoon,

Thank you for taking the time to share your your feedback following your trip to South America.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

Saanut 5/5 tähteä

Imperial cities of Morocco

This was the first group tour holiday that I have taken and I was apprehensive as I was travelling on my own.
Everyone was very friendly and we were taken care of the whole time. Our guide, driver and helper were excellent.
I saw so many things and visited so many places that I would not otherwise have seen. Each day brought wonderful experiences.

Some points of consideration
The full day in Fes was very strenuous. Some members of the group found it too tiring.
Some days were very long and we would have liked to arrive at the hotels in time for a rest and perhaps enjoy a swim or drink in the bar before dinner.
The hotel in Erfoud was very nice but there was an issue with the food being covered with flies at both dinner and breakfast. We could not chance eating it. There was no attempt by the hotel to deal with the problem.
The visit to the Atlas studios in Ouazazarte was not appropriate for the demographic of our group. We were not at all interested in or had watched the films that were shot there. It was hot and no one enjoyed it.
Please consider reviewing your advice on tipping. As a group we had much discussion on this matter and we thought it was far too much ie with a group of 18 we would be paying out a total of around £4000!! We chose to give an anonymous tip that we each thought appropriate.
It is very easy just to write negative things in a review. It was a holiday full of happy memories, brilliantly organised and it has given me the confidence to travel again on my own.

4. lokakuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Cox & Kings

Good afternoon,

Thank you for taking the time to share your comments with us following your trip to Morocco.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team Cox & Kings - UK & Ireland

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