cotown.com Arvostelua 35

TrustScore 4/5 tähteä

3,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The check-in process was very smooth and easy, and the staff were very friendly and welcoming. The room was very clean upon arrival, almost like a hotel standard. During my stay, any questions or issu... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

The apartment was in a great location and the inside was great. However do not live here if you are young or studying abroad! There are many rules that make it quite difficult like not allowing guests... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

We booked this as a "normal" Airbnb booking, but Cotown seems set up for students and remote workers who are sharing an apartment. We were asked for information prior to arriving that didn't apply t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Desde el comienzo todo fue fácil y sencillo. El sistema en línea es fantástico y fácil de manejar. La propiedad es fantástica y muy bien ubicada. La limpieza del edificio es muy buena y la m... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Majoitus
  2. Ryhmämajoitus
  3. Matkailumaja
  4. Verkkopalveluyhtiö

Yrityksen kirjoittama

Cotown llega al mercado para revolucionar el concepto de Coliving en España. Pero, sobre todo, brindar la oportunidad a los futuros cotowners, tanto nómadas digitales como jóvenes profesionales nacionales e internacionales, de ser «ciudadanos con suerte». Desde el equipo de Cotown, nos proponemos cubrir y dar apoyo a esta nueva necesidad de vivienda temporal para impulsar la optimización de los espacios dentro de los pisos y transformarlos en un hogar moderno, tecnológico y adaptable a cualquier circunstancia. Ofrecemos las mejores opciones de alojamiento en Barcelona y Valencia, ya sea en pisos compartidos o en apartamentos privados. Nuestro compromiso es hacer que te sientas como en casa. El 100% de nuestra energía está dedicada a proporcionarte un hogar confortable y acogedor. Únete a Cotown y experimenta el coliving.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

35 arvostelua

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

horrible

horrible, no ethics, the flat was said to be all-girls flat and they rented a room to a boy once empty. They take the deposits without any justification, the facilities are poor, no AC regulator at each room, you have to fight with low level tenants ( literaly coming from the street over the AC tempreature), kitchen sink clogged, washing machine leaks water, parties and loud screams until 3 in the morning, inviting boys to sleep overnight, marijuana and all sorts of crazy parties, and zero customer service, they are only experts in manipulation, escaping complaints, shifting the blame and taking your money. If you want a horrible life experience renting a low level poor room with the price of a full flat and you are ready to share your daily life with people literaly coming from the street since the company never asks about thier documents or background or even bother to set rules and comply with them between tenants, go a head, burn your health and money.

29. toukokuuta 2026
cotown.com-logo

Vastaus yritykseltä cotown.com

Thank you for your feedback, Yomna.

We are sorry to hear that your experience did not meet your expectations. Throughout your stay, our team made several efforts to address the concerns you raised and to find solutions that would improve your comfort in the apartment.

Regarding compatibility with the household environment, we offered you the possibility of moving to a different room or apartment when it became apparent that there were differences in lifestyles and expectations among flatmates. However, you chose to remain in your assigned room.

Concerning the air conditioning, we explored multiple alternatives to accommodate your preferences, including providing additional heating options (free of charge) and adjusting airflow. Unfortunately, none of the proposed solutions were accepted.

As with any shared living space, open communication between residents is essential. While our team always intervenes when issues are reported, some day-to-day matters also require cooperation and dialogue among flatmates to reach mutually agreeable solutions.

Regarding the male resident, please remember that our apartments are mixed-gender, nevertheless, we reasigned him to another apartment.

We take maintenance requests seriously and work to resolve any reported issues as quickly as possible. We also have community guidelines in place and investigate complaints whenever they are brought to our attention.

While we regret that your experience was not a positive one, we appreciate your feedback, as it helps us continue improving our service and resident experience.

Saanut 5/5 tähteä

Great stay and excellent experience

The check-in process was very smooth and easy, and the staff were very friendly and welcoming. The room was very clean upon arrival, almost like a hotel standard. During my stay, any questions or issues were handled very quickly and efficiently. My roommates were also very friendly, and I really enjoyed staying here for the past month. I had a great experience overall, and I would definitely choose to stay here again in the future if I have the opportunity.

29. toukokuuta 2026
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Vastaus yritykseltä cotown.com

Thank you for your feedback! We're glad you had a positive experience and enjoyed your stay. We hope to see you again soon!

Saanut 5/5 tähteä

My stay with cotown

I had an amazing stay with cotown
always super helpful and listening toward any questions

27. toukokuuta 2026
Oma-aloitteinen arvostelu
cotown.com-logo

Vastaus yritykseltä cotown.com

Thank you so much for your kind words, Rania! Our team is always happy to help, and we’re delighted to know you had such a great experience with us.

Saanut 5/5 tähteä

Ha sido una estancia maravillosa

Ha sido una estancia maravillosa, en un lugar exclusivo y mejor ubicado de Valencia.

18. helmikuuta 2026
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Vastaus yritykseltä cotown.com

¡Muchas gracias por tus palabras Eva!
Nos alegra saber que tuviste una gran estancia, y que disfrutaste de la ubicación.
¡Esperamos tenerte de vuelta pronto!

Saanut 4/5 tähteä

Good

Good Appartement with nice people but wifi was off a whole Weekend

21. tammikuuta 2026
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Vastaus yritykseltä cotown.com

Thank you for the words Maxie! We are happy to know that you enjoyed the apartment and the people!
Regarding the Wi-Fi, unfortunately the outage was due to an external issue that was beyond our control. The service was restored on Monday as soon as it was possible. We appreciate your understanding and hope to welcome you again in the future!

Saanut 5/5 tähteä

I had a very good experience with the…

I had a very good experience with the Cotown agency at Napols. The shared apartment was spacious, modern, and very well maintained. Its location, close to public transportation, is extremely convenient for daily life.
I appreciated the comfort of the accommodation as well as the care and attention given to the residents. I would definitely recommend this place to anyone looking for a pleasant and stress-free stay.

9. tammikuuta 2026
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Vastaus yritykseltä cotown.com

Thank you very much for your kind words! We are delighted to hear that you enjoyed your experience with us and that the apartment, location, and overall comfort met your expectations. Our team always strives to provide a pleasant stay for our residents. We would be happy to welcome you again in the future!

Saanut 5/5 tähteä

Top experience

Everything was as I expected and better. Location in Valencia was perfect. Regular maintenance in the rooms and in the apartment. I loved it here and I would and will recommend it to others!

20. tammikuuta 2026
Oma-aloitteinen arvostelu
cotown.com-logo

Vastaus yritykseltä cotown.com

Thank you for your words Nathan! We’re very happy to hear that everything met your expectations. It’s great to know you enjoyed the location in Valencia and appreciated the regular maintenance. We would be happy to welcome you again in the future!

Saanut 1/5 tähteä

-Facturaron mal varias veces

-Facturaron mal varias veces
-Reembolos tardaron muchísimo (sin compensación)
-El piso está muy viejo (parece moderno, pero hubo varias cosas en cual aparecía la edad del apartamento).
-técnicos entraron casi semanalmente en nuestro apartamento sin avisar
-una vez los técnicos instalaron algo en la duche que hace bajar la presión del agua (sin aviso), que resultó en muy mala presión de agua
-el cleaning estaba muy malo, no limpiaron ni una vez el suelo aunque pagamos para el cleaning de todo el apartamento
-la gente en la oficina no contesta o de repente de envían un montón de mensajes
-entró agua por una ventana y se formó molde, pero no les interesaba y tuvimos que contactarles muchísimas veces
-demasiado caro por el servicio que ofrecen

Si te vas a quedar más que un mes en un piso te Cotown mejor búscate otra agencia!!!!

Fue terrible

2. joulukuuta 2025
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Vastaus yritykseltä cotown.com

Gracias por compartir tu experiencia. Lamentamos mucho que tu experiencia no haya sido satisfactoria y sentimos los problemas que encontraste. Tu comentario es muy importante para nosotros y será revisado internamente para mejorar nuestro servicio.

Saanut 5/5 tähteä

Desde el comienzo todo fue fácil!!!

Desde el comienzo todo fue fácil y sencillo. El sistema en línea es fantástico y fácil de manejar. La propiedad es fantástica y muy bien ubicada. La limpieza del edificio es muy buena y la mantienen limpia a diario.

El acceso por WhatsApp es inmediato y siempre están atentos de ayudar. Giorgio, Caro y Ceci siempre atentos y muy profesionales.

La ubicación de este piso en Valencia es estupenda y cerca a todo.

Fue una muy buena experiencia la que tuvimos con Cotown y se tenemos la oportunidad de volver a utilizar sus servicios será un placer.

Estaré pendiente de recomendar sus servicios a otros.

3. syyskuuta 2025
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Vastaus yritykseltä cotown.com

Hola Jose!

Muchas gracias por estas palabras.

Nos alegra saber que la ubicación y la limpieza de la propiedad fue de tu agrado.

Apreciamos que destaques el servicio de nuestro personal.

Gracias por elegirnos y esperamos verte pronto!

Saanut 5/5 tähteä

Casa de alta calidad

Casa de alta calidad

21. elokuuta 2025
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Vastaus yritykseltä cotown.com

Hola Iván!

Nos alegra saber que tu estancia fue cómoda y de calidad.

Esperamos verte pronto, gracias por elegirnos!

Saanut 5/5 tähteä

Experiencia excelente

Nuestra experiencia con Cotown fue excelente. Fueron muy atentos y serviciales. El apartamento era perfecto y estaba en una ubicación excelente. Muy recomendable.

15. heinäkuuta 2025
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Vastaus yritykseltä cotown.com

Muchas gracias por tus palabras Jonathan! Nos alegra saber que tuviste una gran experiencia! Y que nuestro equipo siempre estuvo al pendiente.
Esperamos verte de nuevo pronto!

Saanut 5/5 tähteä

Una experiencia excepcional muy bonita

Una experiencia muy bonita, compartir piso con gente de diferentes culturas. El piso esta situado en zona alta de Barcelona, muy bien ubicado. I la habitación con vista al parque fenomenal.

24. heinäkuuta 2025
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Vastaus yritykseltä cotown.com

Hola, muchas gracias por tu comentario! Nos alegra muchísimo saber que tu experiencia fue tan positiva y que disfrutaste tanto de la convivencia multicultural como de la ubicación del piso. La vista al parque realmente es especial, nos encanta que la hayas podido disfrutar! Estaremos encantados de recibirte nuevamente cuando quieras. 😊

Saanut 1/5 tähteä

Super mala experiencia no recomiendo

Super mala experiencia no recomiendo, me quedé en cotown madrid y enserio fueron los peores 6 meses de mi vida. marta no sabe hacer su trabajo y deja en visto mensajes importantes teniendo que ver con el management.

1. helmikuuta 2025
Oma-aloitteinen arvostelu
cotown.com-logo

Vastaus yritykseltä cotown.com

Hola Anna,

Desafortunadamente no tenemos ninguna reserva bajo tu nombre.

Si quisieras comentar en detalle tu situación, puedes escribirnos a: hola@cotown.com

Gracias!

Saanut 3/5 tähteä

It was okay

It was okay, the rent is way too high for one room. Moreover, when i was in a dirty apartment with people who were careless , there was no action taken. I was constantly sending cotown pictures and compaints, vidoes and voice notes or behaviours that were against the policy but no action was taken. after when i moved to another building i expected some kind of compensation or acknowledgement but nothing. the second apartment i stayed at was good . i do belive there should be a vaccuum in the houses tho since there is so much dust and we are only given a broom. Moreover, their customer service was so good they were always attentive and friendly over whatsapp for anything i needed.

20. kesäkuuta 2025
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Vastaus yritykseltä cotown.com

Thanks so much for your honest feedback, we really appreciate it!

We’re sorry to hear about the issues in your first apartment. Please know that we did take action based on your reports, though in shared spaces, it also requires cooperation from all roommates to keep things clean. We're really glad your second stay was better and that our customer service team was helpful!

Regarding the vacuum, we completely understand how useful it would be. However, due to the large number of apartments we manage, it’s not something we can provide at this time. That said, we’ll definitely keep the suggestion in mind.

Thanks again for sharing your thoughts!

Saanut 3/5 tähteä

We booked this as a "normal" Airbnb…

We booked this as a "normal" Airbnb booking, but Cotown seems set up for students and remote workers who are sharing an apartment. We were asked for information prior to arriving that didn't apply to us. My wife and I were just looking for a place to stay in Valencia for 2 months. Perhaps there should be a different process for those who are not students or remote workers.

In addition, the place is VERY noisy at night. Ostras Pedrin right outside is open until midnight and people are outside yelling, drinking, and partying until at least midnight, sometimes later.

30. toukokuuta 2025
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Vastaus yritykseltä cotown.com

Hi Arlan,

Thanks for your comment.

It is true that we are used to accommodate another type of profile, and we are specialized in longer stays.

In regard to the noise, unfortunately we cannot avoid street noise at night. This really depends on the neighborhood.

Saanut 5/5 tähteä

The house is spacious with modern…

The house is spacious with modern furniture. Great location. Excellent service from the cleaning ladies, maintenance guys and customer service! Everyone is super friendly and problems are solved rapidly.

15. toukokuuta 2025
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Vastaus yritykseltä cotown.com

Thank you for you kind words Martina!

We are glad that you had a great experience during your stay with us and that you found our staff friendly and helpfull!

Thank you for taking the time to share your feedback, we hope to welcome you back again soon!

Saanut 4/5 tähteä

Good

Good flat and good team, when you have a question cotown is fast to answer

30. huhtikuuta 2025
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Vastaus yritykseltä cotown.com

Hi Amandine, thanks for sharing this feedback!

We are glad that you liked the apartment and the assistance of our team.

Thank you for choosing us!!

Saanut 2/5 tähteä

The apartment was in a great location…

The apartment was in a great location and the inside was great. However do not live here if you are young or studying abroad! There are many rules that make it quite difficult like not allowing guests over past 10pm (not even a family member), or not allowing other guests spend the night. There was an “incident” in our apartment and instead of getting a warning about the first time we got charged a fine for something we didn’t know we were doing wrong. I think a lot of issues could have been resolved in a better way.

14. huhtikuuta 2025
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Vastaus yritykseltä cotown.com

Hi Talia, thanks for taking the time to share this feedback.

As we have talked to you there are rules in writing before booking and also in the contract, which means that you have them available before booking, assuming that you already know what is right or what is wrong.

The rules of the city must be respected, and we cannot allow you to have visits after 10pm because the people need to rest. Also, it is not reasonable to invite such amount of people to the apartment, since you are sharing the space with other flatmates, and you may interfere with their privacy.

Have a nice day!

Saanut 1/5 tähteä

My experience

I stayed at Cotwon in Barcelona from January to April, and while the location was definitely a highlight—super central and easy to get around—that’s unfortunately where most of the positives ended for me.

At $1400 a month, I expected a comfortable, flexible living environment, but instead I felt like I was back in a dorm. The rules were overly strict: no one was allowed to enter the apartment after 10 PM, not even just to pick something up. I wasn’t even allowed to have my sister (who lives in Barcelona) stay the night in my private room. It felt really limiting, especially as an adult paying that much in rent.

The apartment itself was fine, but the shared living situation was frustrating. My roommates rarely cleaned up after themselves. Even after asking multiple times to clean the dishes, they wouldn't, and there didn’t seem to be any system or accountability for keeping the place tidy. Random pop-up visits from management made things feel even more tense and uncomfortable.

Bottom line: for $1400/month, you’d expect more freedom, cleanliness, and professionalism. The location is great, but that’s about it. Wouldn’t recommend it unless the rules and structure change.

31. maaliskuuta 2025
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Vastaus yritykseltä cotown.com

Hi Isadora, thanks for taking the time to share this feedback.

As we have talked to you there are rules in writing before booking and also in the contract. We allow you to have visits but in a reasonable way and not after 10pm, since there is a lot of people that wake up early in the morning and need to rest.

Regarding the cleaning issue, this is indeed out of our control but we have tools to address it. So all that you needed to do was inform us so we could take action and try our best to solve the situation.

Have a nice day!

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