Cosmodirectsupply Arvostelua 22

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Don’t buy, it’s a total scam. We are glad we run a test order before making a big purchase. We never received our package although it says it got delivered and customer service Dan via WhatsApp ( I... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

After thirteen days, my order finally arrived. At first, I was disappointed with the delay and the lack of updates. But once I received the products, which look genuine and of good quality, I change... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My experience with Cosmo Direct was fluid and prompt. Customer service was quick to respond and shipping internationally was a smooth as possible. The products were as exactly as expected. We look for... Näytä lisää


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

22 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Total scam sells fake products

Don’t buy, it’s a total scam. We are glad we run a test order before making a big purchase. We never received our package although it says it got delivered and customer service Dan via WhatsApp ( I mean.. this was already a red flag right smh) is not professional at all.

I even think some positive reviews are fake. Also after learning how this company was, even you received your orders successfully, it’s most likely not authentic.

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Cosmodirectsupply-logo

Vastaus yritykseltä Cosmodirectsupply

We’re going to be direct, because your review doesn’t reflect what actually happened.

You contacted us via WhatsApp at 12:30 AM, and by 12:45 AM a member of our team, Dan, had already responded. From the outset, you accused us of being a scam and threatened a chargeback before allowing any time for a proper investigation or resolution.

Your situation is unfortunate, but it was already explained to you that we would initiate a formal investigation during business hours. What occurred here is a carrier issue with DHL—your shipment was scanned as “delivered” prematurely. This is rare, but it does happen, and we’ve successfully resolved similar cases many times.

We have a strict policy of honouring every order, regardless of cost, and we stand behind that. To suggest our products are fake or that our business is fraudulent—without evidence and before resolution—is not appropriate. For your reference, we are licensed distributors in Portugal, and this documentation can be provided upon request.

We will continue working with DHL to resolve your case and ensure proper delivery. However, the tone and approach you’ve taken have been unprofessional from the beginning. Once this matter is resolved and your order is fulfilled, your account will be closed.

We take pride in what we do, and we expect a basic level of professionalism in return.

Saanut 5/5 tähteä

I’d like to leave a positive review for…

I’d like to leave a positive review for Cosmodirectsupply and especially for Dan, who assisted me with my order.
Dan was very responsive, patient, and helpful throughout the entire process. He took the time to answer my questions and guide me when there was some confusion with shipping and payment, and I really appreciated his calm and professional communication.
Thank you for the support and good customer service — it made a stressful situation much easier to handle.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä
Cosmodirectsupply-logo

Vastaus yritykseltä Cosmodirectsupply

Thank you for your feedback. We strive to ensure clear and timely communication with all of our clients. In response to your inquiry, we had already sent you a detailed message via WhatsApp, but it seems you may not have had a chance to view it yet.

Please feel free to check your messages or reach out to us directly at +1 (786) 941-6100 or info@cosmodirectsupply.com so we can assist you right away.

We value your business and would appreciate the opportunity to resolve this matter to your satisfaction.

Saanut 4/5 tähteä

Slow shipping , Worth the Wait

After thirteen days, my order finally arrived. At first, I was disappointed with the delay and the lack of updates. But once I received the products, which look genuine and of good quality, I changed my mind. That’s why I’m updating my review. Hopefully, future orders will be handled more smoothly, but overall I’m happy with the quality of the items I received.
Best regards,
Prof Dr raeissadat

4. syyskuuta 2025
Cosmodirectsupply-logo

Vastaus yritykseltä Cosmodirectsupply

Thank you very much for your updated review, Prof. Dr. Raeissadat. We truly appreciate your feedback.

From the date of your order, the total turnaround was 8 business days. While this is slightly longer than our usual 5–7 business day timeframe, we are glad to hear that you were satisfied with the quality and authenticity of the products once they arrived.

We’re pleased you reconsidered your initial impression, and we look forward to making your future experiences smoother and faster. Your satisfaction is very important to us, and we’ll continue working hard to improve.

Saanut 5/5 tähteä

Part of my order is missing and no…

Wonderful customer service and great products

4. elokuuta 2025
Cosmodirectsupply-logo

Vastaus yritykseltä Cosmodirectsupply

Hello Heidi,

We received your email yesterday regarding 2 packs of PDO Threads missing from your order. Please note that due to the time difference between America and Europe, we only received your message at around 9 PM our time.

That said, your inquiry has already been responded to via phone, WhatsApp, email, and now Trustpilot. Unfortunately, we had not heard back from you through any of these channels until now.

We kindly ask that you please respond through any of the communication methods above so that we can promptly resolve this matter for you. We are committed to ensuring your satisfaction and appreciate your cooperation.

Thank you,
Cosmo Direct Supply Team

Saanut 5/5 tähteä

My experience with Cosmo Direct was great

My experience with Cosmo Direct was fluid and prompt. Customer service was quick to respond and shipping internationally was a smooth as possible. The products were as exactly as expected. We look forward to doing more business with them.

26. kesäkuuta 2025
Saanut 5/5 tähteä

I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging t

I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging to the performance of the items. Customer service is responsive and helpful, which makes the entire experience even better. I’ll definitely continue to shop with them and highly recommend them to anyone looking for great products and trustworthy service!

5. kesäkuuta 2025
Saanut 5/5 tähteä

Cosmo Direct Supplies has been super…

Cosmo Direct Supplies has been super reliable for my business. They have a huge selection of products, which makes it easy to find everything I need in one place. Shipping is fast and always on time, and the items arrive well-packaged. I’ve had a great experience so far

4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing encounter

Had a fantastic experience dealing with CDS. Loved their professionalism and efficiency. I would recommend to all professionals looking for injectables at distributor pricing!

16. toukokuuta 2025
Oma-aloitteinen arvostelu

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