Post sale service is non existent. Class schedule is messed up. Classes are cancelled last minute without rescheduling. Once they knew you are not going to renew the package (poor management of sch... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Post sale service is non existent. Class schedule is messed up. Classes are cancelled last minute without rescheduling. Once they knew you are not going to renew the package (poor management of sch... Näytä lisää
Yritys on vastannut
Cosmo has been a great help for me to learn how to write better and it has been very enjoyable. I get to use this app every single day and it's been absolutely great! I definitely recommend the use of... Näytä lisää
They're so much to learn in this app it teaches so much I use this app everyday and I see improvement in my writing etc highly recommend
ClassUp tutors make sure to teach in a way that makes sense to each kid, which has made a big difference in how my son and daughter understand their schoolwork. They have improved significantly in mat... Näytä lisää
Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule.
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Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My son looks forward to his class every week. His tutor is so patient, kind and knowledgeable! We signed up for a second package and he's excited to learn more! Mr. Brian is a great English teacher! Customer service is always checking on us making sure if we need any help!
worst tutoring service ever. They just take the money in advance and won't respond to your requests. the service is awful

Vastaus yritykseltä Cosmo (formerly ClassUp)
Don't get lured by those false advertisements. The teaching quality nor the customer care is satisfactory. Your money is gone and there won't be any refunds. We enrolled in a 12-week elementary school writing program. However, the teacher canceled four weeks of classes in a row. Upon contacting customer service, they proposed assigning a new teacher due to the unavailability of the previous one. When we inquired about a refund for the missed classes, we were informed that transactions are deemed final, and no refunds are provided. Consequently, there seems to be no recourse for the missed sessions. For 50$ per hour, you better pay a little more and find a tutor in your neighborhood. Overall, I would never go back to this

Vastaus yritykseltä Cosmo (formerly ClassUp)
It is very disappointing for the price …
The teacher “ Melissa” it’s AMAZING… she basically helps my son with his school homework ( ELA).. for that I can find a local help for cheaper .

Vastaus yritykseltä Cosmo (formerly ClassUp)
Our tutor is very professional and has really helped us. The staff is really helpful and we're very happy with our classes so far.
ClassUp tutors make sure to teach in a way that makes sense to each kid, which has made a big difference in how my son and daughter understand their schoolwork. They have improved significantly in math and English over the past year, but what's even better is how much more they enjoy learning now. It's like they've found a new confidence in themselves. Thanks to ClassUp and the tutors! As a parent, seeing my children excel academically and grow in confidence is an unparalleled joy.
I had a horrible experience with Classup. I enrolled my daughter, who is in high school, in AP classes for 12 weeks. However, the teacher rescheduled just one day before the class, and suddenly that schedule was not discussed with me, and the rescheduled class was not available for my daughter. It happened several times. My daughter was available to take a tutor on Saturday only because of her extracurricular activities from school. From the beginning of this tutoring, I asked to find a class on Saturday, and I registered for it. However, the teacher rescheduled it immediately for Sunday morning, which is not available. So, I wanted to reschedule for another Saturday. But Classup didn't allow me to take the classes that my daughter missed because of the teacher's changes. They said it's not allowed because of the strict policy, which states that I only have access to classes within my term. However, there is no way to take it. There are no available schedules in a week, and they don't allow me to take classes on another Saturday. I feel like it's fraud. I'm very disappointed with Classup. I recommend that people never take classes from Classup, ever.

Vastaus yritykseltä Cosmo (formerly ClassUp)
focus on my kid's 1-on-1, great app, and perfect teacher. Loving this company.
An introductory rep. impressively follows up with you to get you signed up. Once you're paid, they assign another rep to work with and my experience has been horrible, and with the company. No one to ever returns your call and still charged me for sessions and they can't find the tutor to fulfill the classes and they are nowhere to be contacted.

Vastaus yritykseltä Cosmo (formerly ClassUp)
I have been trying to get a hold of someone for over a week. No one answers phone

Vastaus yritykseltä Cosmo (formerly ClassUp)
I pay for two classes a week but they don’t complete my daughter class and they want to collect another money from her daddy account, and disconnect us from the class very wicked act, I will not recommend anybody to class up,

Vastaus yritykseltä Cosmo (formerly ClassUp)
Chealse is a great tutor. She is truly involved in my learning progress and prepares in advance for the session to personalize the training according to my needs.
His teacher Elizabeth is amazing and takes time to go over anything Anthony doesn’t understand!
ClassUp has been a game-changer for my kiddos. Ever since COVID, my son had been struggling with school. Well, now he’s at an A after 3 months of tutoring! The teachers are super smart with loads of experience. I like the weekly classes because they can be used for multiple subjects. We chose 2X a week for my son and saw soooo much progress (one for Math and another for English). Plus, they personally tailored the lessons to fit my kids’ learning styles!! I just purchased another plan for my daughter last month as well. She has some learning blocks because of her AHDH and dysgraphia and they were able to find a teacher certified to help with BOTH! Omg and scheduling is super flexible. We can squeeze in classes whenever we find a moment in our crazy schedule. Major props to ClassUp for making education a breeze for busy moms like me. And a BIGGGG thank you to my learning partner for helping me so much!! #MomApproved
All I want to say is that the education service that ClassUp provides is very professional. From the educational consultant, to the teacher, the learning partner and all the fancy functions in the ClassUp App, I love them all!
Tutor just never showed up. I always got charged. Still waiting for a refund. Don't waste your time or money

Vastaus yritykseltä Cosmo (formerly ClassUp)
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