CORAMED Beauty Surgery Clinic Arvostelua 

I can see that the company has created a new page to disguise their previous bad reviews.
AVOID AT ALL COSTS!!!!

On the 31st March I paid my £750 deposit for arm and upper back lipo. The proposed date of the surgery was the 26th September however I was informed that this will be confirmed closer to the time due to this being 6 months in advance. I completely understood this an awaited for further information.

Following this conversation, all communication with the clinic was initiated by myself. Not once they reached out themselves to confirm anything. Around May time I asked if we could move the surgery to the 25th September as this worked out better with my flights. In this same email I also provided the dates of my flights and where I will be travelling from (the clinic knew from the beginning that I will be flying in from the UK).

In August I reached out to the clinic again for an itinerary and confirmation of the time of the surgery and who my surgeon will be. Once again the information provided was vague with no proper confirmation. On top of all of this the surgeon named was not one on the list on the website.

On the 9th September I reached out via email to confirm if everything is going ahead and once again to ask for the exact itinerary. I received no response and 2 days later reached out via WhatsApp. I received a voice note response 20 minutes before the clinic closing time from a man stating that Anna has been on holiday and therefore was unable to reply to any emails. He confirmed that everything is going ahead as planned and I will receive all the relevant information tomorrow or at the latest on Monday.

At this point I confirmed my flights and accommodation and settled my payment for these. A whole week went by and I received no further emails or any more information. The day before my flight (22nd September) I reached out to the clinic once again for specific details. I emailed twice, sent 3 WhatsApp messages and called twice. My partner and mum also attempted to call the WhatsApp number and there was no response for all of us. I was starting to panic as I was feeling very uneasy at the lack of organisation or communication ftom the clinic.

I reached out to another WhatsApp number that was on the website under the name Anna. When I typed the number in, this was now Dagmara? I reached out to her and once again there was lack of a response. At 22:30 Polish time, I received the a message from Dagmara. Please bear in mind that my flight was the following day at 7 am and I had no information about my surgery. From that moment onwards, I made the decision to not travel to Wrocław for the surgery and consequently losing a total of £300 for accommodation and flights.

At this point, I had no faith in any of the personnel at Coramed to provide me with competent and safe surgery if they were unable to communicate in an appropriate mannner. From that moment onwards I received multiple messages and calls from various people at Coramed. One of these being Rafał Szewczyk asking for a telephone conversation. I politely declined this and continued to ask for my deposit back in a calm and appropriate manner.

The staff attempted to make excuses about staff sickness and therefore being unable to get back to me in a timely manner. However, when I asked for my money back, 4 separate people reached out to me. They had 5 months to provide me with appropriate information and they failed to do so.
I have continued to attempt to contact Coramed politely asking for my deposit back. I was faced with a message blaming me for not providing them with enough information… despite all communication being initiated by myself. I will continue to fight for my money back however I’m glad I still have my health at least.

If you value your time, health and money please avoid this place.

looked into having my eyes and lids operated on , and through ‘ What Clinic’ and reviews, i chose Coramed Clinic in Wroclaw Poland.
I paid for the return flight from London, to arrive in Wroclaw on the 9th January 2025. I was picked up by their cab, late at night , due to the flight ,and taken straight away to have a blood test, which they only did after a persuasive conversation on the phone. I was then taken to the pre booked hotel, where i waited for 20 mins before anyone came to the desk and gave me the keys.
The next day before surgery, there was a consultation face to face with the Ukrainian surgeon
sorry i forgot his name, and Dagmara the owner. Together we decided to also do a brow lift , costing a bit more .
I was prepped for surgery and then taken to recovery before being placed in a cab for the hotel.
On returning home , after recovery time approximately 6 months later , I could clearly see that the eyes were not much different from pre surgery. I contacted Anna , a liaison and nurse i believe, from the surgery..who placed at my request, a FaceTime call between myself , Dagamara and an Italian Doctor who all agreed that it needed to be redone.
Being that it takes a-lot to organise, financially and monetary, i booked the return flight to arrive in Wroclaw on the 11th October 2025 returning a week later on the 17th October, so the sutures would be removed in Poland.
Here are the main issues…
One week before i was due out, i still had not heard so contacted Anna, who did not respond.
I then tried all means of contact, emails WhatsApp, and phone calls, to which there was no response whatsoever. I even contacted the Italian Dr , who did respond ,only to say she doesn’t work there anymore. Of course at this stage i was more than anxious!
A few days later I received a voice message from Dagmara, saying sorry etc but something bad has happened and she “promised” all will be sorted today , that was a few days before the flight. No call. Again i tried , nothing , another empty guarantee , then nothing.
The night before i had to make a decision, to go and probably sit around with no surgery in site, or stay home.
Being very stressed and anxious, understandably, i decided to stay home.
When i woke up the next day i found a WhatsApp message from her husband Rafal, stating he is ‘trying’ to sort out surgery etc “due to staff issues”, and “what time are my flights” ?!
I have since sent a few messages, to no avail.
This is so wrong in so many ways , i almost cannot believe this happened.
The snowball affect is big, not just for me but others around.
And the cost of course of everything , flights twice, hotel, surgery, pet sitter, not to mention the anxiety and stress.
Dagmara did say say something bad had happened with her, but this is not a clients fault in any way.
I HAVE NOT RECEIVED ANY RESPONSE