Cool Plugins Arvostelua 163

I recently purchased a lifetime license for one of their plugins. While the product is high quality, I later realized I needed a slightly different setup for my specific workflow. I reached out to their support team to request a refund under their 14-day money-back guarantee.

The support team (specifically Aniket and Jyoti) was incredibly responsive, professional, and helpful. They processed my refund quickly without any hassle and even guided me to another addon that perfectly matched my needs. It is rare to find such an honest, customer-centric developer team nowadays. I highly recommend Cool Plugins to anyone looking for reliable WordPress tools. You are in good hands!

I am using their product for years now. Their products are awesome, they have a wonderful team. Fast, professional and helpful support. Perfect.

First of all, I have to say that the event calendar plugin is really great. It was a great help in implementing the project. The support for technical problems is truly first-class, for which I am very grateful. I can highly recommend this development company and their tools.

Support was great for this plugin but unfortunately there was compatibility issues that the Cool Plugin connected to, no issue with Cool Plugins plugin itself as it did exactly what it was supposed to do. I Applied for the guaranteed refund with the 14 days of testing and had no issues getting a refund. Support is Really nice to deal with and came back to me very quickly.

163
Thanks to the Autopoly team!

A serious, professional, efficient, and agile team. We found a solution quickly to a major problem. I highly recommend them.

After purchasing the licenses for the Cool Plugins for our current project, we found that the plugins didn't meet the needs. We requested a refund and within the day, they responded with some clarifying questions. After I responded, they quickly refunded my purchase.

The plugins didn't meet our needs for this project, but because of their friendly and quick responding staff, we will keep Cool Plugins as an option for future projects.

They resolved issues quickly.

Everything went okay. Great support and plugins

I've had to contact support in the past for a plugin, but Vishali with Cool Plugins went above and beyond to help me out with my issues. I highly suggest using their products.

Although I bought the Cool Timline Pro plugin to use with Elementor, I cancelled the service (I'm inexperienced when it comes to building websites and gave up on day 3) and received a full refund. I was positively surprised on their prompt and positive reply when asking for a refund.

Jyoti helped me promptly. She had me set up a temporary login for my site, then went in and fixed the issue. My experience of Cool Plugins support staff has been amazing. I've never had to wait for a reply. And they've stuck with me until the problem is solved!

I was a little too hasty and bought a plugin that I couldn't get to work, so I wanted to refund it because it was too expensive to not using it. The team offered me a fair solution that would allow me to continue testing it for less money. If it still didn't work, they would refund me the full amount. In any case, I'm more motivated to learn more about the plugin. Thanks to the team!

Had a few teething issues caused by a conflicting plugin. Support helped me resolve it and it’s working fine. Thanks

I ran into an issue with the Timeline widget. The helpdesk responded within a couple of hours and resolved the issue immediately and professionally. I'll definitely will use Cool Plugins for more widgets in the future.

They delivered exactly what was advertised: a CoinMarketCap-style WordPress site using CoinGecko API and their plugins. The setup works and looks exactly like the demo.

However, this is basically a prebuilt template + plugins. Nothing custom, nothing unique, and nothing particularly impressive. You’re not getting a “project”, you’re getting a cloned setup anyone could replicate with the same plugins.

It’s usable and functional, but don’t expect anything premium or special. Even with the discount, I’d describe it as “okay”, not great.

Great customer support. I bought the wrong plugin and they refunded straight away. And the divi timeline plugin pro is worth the small fee - thank you. Will use you again.

Der Support von Cool Plugins ist wirklich top. Ich habe schnell Hilfe bekommen und mein Übersetzungsproblem wurde unkompliziert und professionell gelöst. Klare Empfehlung!

Customer support from Coolplugins(CoolP) was absolutely top notch. You always hope that after purchasing a product the company will give you support and that's exactly what CoolP has done for me. Very thankful and I don't mind spending money with a company who has my back. Thanks Dan VikeCars.Com

I’ve been using Cool Plugins’ products since 2019, and once again I’m impressed by both the quality of the plugins and the professionalism of their support team. When I recently ran into a compatibility issue (which required disabling another plugin), they responded quickly and were even willing to test my setup using a temporary admin access to ensure everything worked smoothly.

Their plugins offer functions that simply aren’t available elsewhere, especially when integrating with other developers’ modules. I truly appreciate the years of reliable service — and the pricing has always been more than fair. Thank you for the consistently excellent work!