Convoso Arvostelua 

My experience with Convoसो Dialer was very disappointing.

I spoke with a representative named Ryan who was rude, unprofessional, and kept interrupting me whenever I tried to ask questions. I simply wanted to understand the pricing and features for my call center with over 200 agents, but he refused to provide any pricing information and insisted on doing an internet test before discussing anything.

Instead of trying to understand my business needs, he acted arrogantly and repeatedly implied that if I was looking for affordable options, Convoसो was not for me. It felt like he was trying to push me away rather than help a potential customer.

Based on this experience, I would not recommend dealing with Convoसो Dialer or Ryan. Customer service and professionalism were completely lacking. My experience with Convoसो Dialer was very disappointing.

I spoke with a representative named Ryan who was rude, unprofessional, and kept interrupting me whenever I tried to ask questions. I simply wanted to understand the pricing and features for my call center with over 200 agents, but he refused to provide any pricing information and insisted on doing an internet test before discussing anything.
Instead of trying to understand my business needs, he acted arrogantly and repeatedly implied that if I was looking for affordable options, Convoसो was not for me. It felt like he was trying to push me away rather than help a potential customer.
Based on this experience, I would not recommend dealing with Convoसो Dialer or Ryan. Customer service and professionalism were completely lacking.

We’ve had a strong overall experience using ConvoSo as our dialer platform. The system is reliable for high-volume outbound calling, and the real-time reporting and call monitoring features make it easy to track performance and coach agents effectively. The interface is fairly intuitive once you’re familiar with it, and integrations with CRM systems streamline workflow.

One of the biggest advantages is the flexibility in campaign setup and lead management. The predictive dialing capabilities help maximize agent talk time, and the support team has been responsive when troubleshooting issues.

Like any platform, there’s a learning curve, and occasional technical hiccups can occur, but overall it’s a solid solution for teams running telecommunication-based sales operations.

Excellent customer service provided. Every interaction has been professional, helpful, and solution-oriented.

Consistently been available to assist with any questions or concerns, and they do a great job of resolving issues quickly and efficiently. It’s clear that customer satisfaction is a top priority, and that level of support truly makes a difference.

Brilliant services, always responsive

Been using Convoso for a couple of years. It's reliable, incredibly customizable, and has helped business run smoothly. It's got an extensive list of features, a great support team, and will forever be my CRM of choice.

I love it!!! It allows me the chance to monitor and record my agents calls.

We've been using Convoso for a year now, and it’s been a game changer for our outbound calling. The dialer is fast, reliable, and easy for our agents to use. It’s helped us reach more leads, stay organized, and improve our overall performance. Support has been great too, quick and helpful whenever we needed them. Highly recommend it if you're running a call-heavy operation.

My dept has been using Conovso for a couple months and Convoso is simple but effective. Being able to export all data has made life a lot easier at work. Love the feature of being able to download phone calls.

User for 4+ years, overall a very helpful, easy to use product for my sales team. Constantly use reporting and statistics to guide trainings, as well as recordings. The one thing I would adjust is running the reports and how sometimes it stalls, you have to time clicking it perfectly to get it to run or you have to refresh and rerun. Other than that enjoy using it and very helpful in my field.

Great app! I would recommend to other call centers

Our company has been using convoso for a long time now. I must say it is very accommodating to your everyday needs. With convoso it certainly makes my work much more productive with how reliable it is.

I've been using Convoso for a year, and I must say, it's been a game-changer for our call center operations. The platform is extremely intuitive, with a clean and user-friendly interface that makes it easy for both agents and managers to navigate

love it, makes finding statistics of calls made very easy and accurate!

i use this feature convoso every day, and it's fast and reliable

Our company has been using Convoso for a couple of years now. Easily accessible & user friendly. The only downfall is the occasional pauses between calls but that's probably due to how the dialer is set

convoso is user friendly. Very easy to use and navigate. i love the scripted part of convoso.

I was introduced to Convoso at my about 6 months ago. It has a very user-friendly interface for call center agents. The reporting options are robust and the ability to live listen and whisper coach to an agent are amazing! It's a great tool.

Terrible experience. We wasted 30 days negotiating and working with Convoso, only to have them cancel our account last minute due to ‘compliance roadblocks’—even after initially approving our business model. Completely unprofessional and a huge waste of time. If compliance was an issue, it should have been addressed upfront, not after a month of discussions.

Love partnering with convoso. The contact rates are excellent when paired with their DID management programs.