It seems I was signed up to an account without me knowing. I noticed a £18.00 charge on my Santander Credit Card and asked the bank to stop all future payments. I have notified the company and asked f... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
My husband was contacted by his bank to tell him they were stopping his bank card as they had spotted what they recognised as a dubious debit on his account. This was a new card which he had only use... Näytä lisää
Yritys on vastannut
They take money from your bank account without your consent i dont know how they do it however becarefull people check your transactions before buying anything online . I ve just canceled my subscrip... Näytä lisää
Yritys on vastannut
Like every other reviews I feel totally scammed by this bunch of lowlife cheats They got me though Trainline it was virtually invisible and no mention of any subscription not even an email ove... Näytä lisää
Yritys on vastannut
1,1
Huono
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I thought it was a one off service
I thought it was a one off service, did not have any idea it was actually a subscription service until the money went out of my account. I can't find how to cancel and get my refund payment of £18
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk
this should be illegal but is not.
This company apears to have rebranded itself as Webloyalty Membersip. In the pandemic I bought my wife a pair of Hotter shoes and unwittingly signed up for this scam that deducted 15 pounds a month from my account. I would urge all pensioners to check their monthly bank statements for an entry WLY*COMPLETESAVE.C as we are vulnerable to this sort of thing. It is not illegal apparently..but it should be. Complete MISSELLING.
19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello there, the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Miserable scam
Miserable scam. Trainline should be chased legally for scamming its customers being associated with completesave. Had to spend 1 hour on the phone on a Saturday morning to get cancelled a subscription I never applied for. They should be closed legally for fraud!
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how it works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions
We can provide details of how you signed up if you could share more details with us via email to mary@completesavings.co.uk and we'll do our best to help.
These guys are absolute scammers!
I had no idea who this company was until I saw I had been paying them £18 a month for a service I had no idea I hasd signed up for! I feel so cheated!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
CompleteScam
CompleteScam
This company have been taking out £18 from my account every month for 5 months, totalling to £90 and i had only found out by checking my bank statement, which as an teenager wouldnt check as often. I am expecting a full refund as it was very misleading and shocking, causing much chaos for me.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk
My daughter got conned by this lot
My daughter, who is a student, got conned by this “company”. I’ve reported them to Trading Standards for them to investigate. Hopefully their sharp practices will be stopped soon.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Please note that in order to be a member of the programme, you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll do our best to help.
Scam - £18 taken without knowledge
My husband has just had £18 taken from his bank account by these scam artists today. He did not sign up for this and had no idea a subscription had been set up. Upon checking it appears to be linked to the Moonpig website. Beware. Have notified the bank and managed to cancel 'account' on the website.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
"
Complete scam I never signed up for…
Complete scam I never signed up for this just noticed when they took 18 Euro from my account.
They must have piggybacked on a transaction I did Total fraud .
Paul Dublin Ireland
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Paul, thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. https://www.completesavings.co.uk/frequently-asked-questions
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
Complete scam artists
Complete scam artists. Never clearly sign up, no membership number ever provided and refuse to cancel. A complete con.
The worst customer service ever
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello there, please know we are here to address any concerns you may have.
Please be advised that as stated on our Membership terms of service, you can cancel your Membership at any time without justifying the reasons. More details can be found our website: https://www.completesavings.co.uk/terms-and-conditions
Please share more details here that will help us locate your membership via email to mary@completesavings.co.uk and we'll do our best to help.
Wouldn’t even select 1 star
Wouldn’t even select 1 star. These thrives have been taking £18 each month from my 15 year old daughter . She HAS NOT subscribed or clicked on any bait! This company are scamming details through some kind of genuine site. I have canter the fraud team at her bank and trading standards !
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
We appreciate you bringing this to our attention.
Please know that Complete Savings is open to anyone aged 18 or over who lives in the UK and must complete signing up the form presented after making a purchase with one of our partner retailers.
For us to assist, please share more details via email to mary@completesavings.co.uk and we'll investigate further.
Trainline should be ashamed of…
Trainline should be ashamed of themselves being associated with these con men. Appears I signed up unwittingly while purchasing a train ticket. Been charging me £18 a month for something I didn't know I had and when I found out from my bank statements I immediately cancelled and was told that's fine but I will carry on paying until February 2026. Shocking misleading company. Shame on you Trainline and I have removed your app!
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More resources can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to identify your membership, please share more details through our request here or via email to mary@completesavings.co.uk
UPDATE: Our team has sent you an email with more details addressing your membership query. Please feel free to response to our team's email and we'll do our best to assist you.
Kind regards,
Complete Savings
I called customer service and I got…
I called customer service and I got instant response. they were so nice and friendly. And I got my money refunded 👍👍👍 fantastic
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
We're happy to hear that our customer service team provided you with a prompt and friendly experience. We appreciate your positive feedback.
Completesave linked to WOWCHER
£18 taken from my account never knowingly signed up for this .On investigation found linked to WOWCHER .HAVE requested immediate refund ,we’ll see .Why is this company trading?😡😡
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to locate your membership, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
Unauthorised Charges
I am a German Citizen visited UK (London) for just 4 days in May 2025. I have just noticed that completesave.co.uk is charging my card 18 £ every month and saw my previous statements and saw they charged from June 2025 (8 months) totalling to an amount of 144 £. I have never opted for their services or use their services and as said came to UK on visit purpose.
I have never agreed to pay anything to them, ever, never...so I'll be expecting a immediate cancellation and complete refund for this fraudulent action ASAP
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Manish, thank you for leaving a review and sharing details of your concern.
Upon reviewing, our team has addressed your concern regarding how you have signed up for Complete Savings. Please know that the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
Please feel free to respond to our team's email for any other questions you may have. If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960
This company is a “legal” fraud.
This company is a “legal” fraud.
Report them
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
We regret you feel this way. Complete Savings is a membership programme through which members can save hundreds of pounds each year. Some of the benefits of the Complete Savings programme include 10% cash back at more than 1000 top online retailers all year round, and many more: https://www.completesavings.co.uk/frequently-asked-questions.
For us to address any concerns you may have, please feel free to send us an email to mary@completesavings.co.uk and we'll do our best to assist you.
Taken money out of my child's account
Taken money out of my child's account, when she hasn't signed up to anything
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Claire, thank you for leaving a review so we could address your concerns.
As stated on our page and Terms and Conditions, Complete Savings is open to anyone aged 18 or over who lives in the UK. To become a member, you need to make a purchase or booking with one of our trusted retail partners and choose the option to join Complete Savings when you see our banner with our offer. https://www.completesavings.co.uk/frequently-asked-questions
For us to help provide resolution to your concern, please reach out to us via email and we'll do our best to assist you (mary@completesavings.co.uk).
Unlawful subscriptions with a minor
Just found 4 transactions in my 14 year old daughter’s bank account from this company. As it’s not considered legal for a 14 year old to set up a subscription in UK, I have requested a refund. They should not be allowed to use such underhand methods to sign people up which don’t allow them to make the necessary checks on age or vulnerability status. She was spending birthday money from her Grandma online and has now lost £72. Be extremely careful about clicking on links and the partner websites should be ashamed of themselves for allowing such practices to take place on their brand websites.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Rhian, thank you for bringing this to our attention.
Complete Savings is open to anyone aged 18 or over who lives in the UK. To become a member, you need to make a purchase or booking with one of our trusted retail partners and choose the option to join Complete Savings when you see our banner with our offer. https://www.completesavings.co.uk/frequently-asked-questions
Please send us an email to mary@completesavings.co.uk and we'll do our best to help you.
What a disgraceful company.
What a disgraceful company.
Never signed for, with the best of my conscience,neither been unconscious and here comes funds being siphoned from my account like some business I genuinely signed for.This is utter Fraudulency at its best.Got here in search for understanding what Completesave is,something I had never heard of except for money oozing from my account monthly.I have to get all my pennies back by hook
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Rogers, please know that in order to be a member of Complete Savings you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960
Charged me without me even knowing i…
Charged me without me even knowing i signed up to anything.
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Hello Mashi, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
What an utterly disgusting
What an utterly disgusting, immoral, underhand, and very sly company. I've had £18 taken out today for absolutely nothing, I must unknowingly signed up to something whilst purchasing online.
I've tried my best to contact them online but to no avail, it states my connection is down but everything is working fine. I don't know how companies like this lot survive or are allowed to trade.
I'm contacting my bank and I will get my money back from you lot Rest Assured!!
I couldn't work for a company like this, I bet there are thousands of decent people unwittingly signed up and panicking about payments taken out.
Absolutely sly, disrespectful, and totally wrong!!
To be totally fair I called the customer service department again and eventually got through to a very helpful lady who cancelled my subscription and refunded me. If I'm not actually refunded I'll update again!!👍
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. https://www.completesavings.co.uk/frequently-asked-questions
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
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