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Complete Campers Southwest Ltd. We are a Used Motorhome & Used Caravan, fully insured, independently owned brokerage company, our office is located in Kingswear Dartmouth South Devon, at the Noss on Dart Marina. We are a local family-run business with over 50 years of motorhome and caravan-specific experience. Covering Cornwall, Devon & Somerset, we offer our customers a bespoke, safe, hassle-free, personal service whether buying or selling. We deal with all makes of Motorhomes, Touring Caravans, and Campervans. We always have a wonderful choice of motorhomes for sale and touring caravans for sale to suit everyone. Get in touch to see how we can help you whether you are looking to buy or sell.
Yhdistynyt kuningaskunta
3,7
7 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Recently bought a Chausson Motorhome via Complete Campers. The experience from start to finish was excellent. We dealt with Josh who was more than helpful and professional. A big thanks. We had a small problem with a “bed ladder” but this was resolved with time and care being put in to sort it. Can’t recommend enough. The Motorhome itself is in excellent condition and we are more than happy with it.
Just had my motorhome habitation check . The book in was quick and I got a review from the mechanic after 3 hours . I have had very good service from complete campers in the past ...I found the whole team very friendly and customer focussed
Vastaus yritykseltä Complete Campers South West
Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear your habitation check was booked in quickly and that the team kept you updated after the inspection. It’s great to know you’ve had good service from us in the past as well. We really appreciate your continued support and kind words about the team.
We purchased a camper from CCSW in Paignton and have had nothing but trouble with it which has necessitated numerous garage call outs and expensive repair bills since. Despite the camper costing £40K, there have been ongoing problems from day one! So far various parts have had to be replaced due to long term existing faults. It seems that the habitation check that CCSW had carried out by another company was the only check done and that the warranty that they provide through Auto protect isn’t worth the paper it’s written on. Repair bills have totalled hundreds of pounds of which the latest of which, AP warranty refused to cover. Even though it is still under warranty! We found the director to be an unprofessional, totally unhelpful, rude and thoroughly disagreeable character. His only recourse to the ongoing problems was to offer us to use his company to resell the vehicle, “if we weren’t happy” in order to gain himself another brokerage fee and for him sell it on to some other unsuspecting customer! This is a company who is
absolutely not to be trusted !!
Vastaus yritykseltä Complete Campers South West
We are sorry you feel dissatisfied, but this review contains inaccuracies that do not reflect the support we provided. We pride ourselves on running an honest and trustworthy business and always act fairly.
The campervan was sold on a brokerage basis, yet we immediately assisted with a starting issue, paying for a new battery, after your local garage initially misdiagnosed the problem. When the glow plug warning appeared, we arranged for all glow plugs to be replaced at our expense, even though we were not obliged to do so. Later your garage misdiagnosed the starter motor, which we then had replaced under warranty.
When the habitation system appeared faulty, it was simply a user error, you had switched off the charger unit, which we demonstrated again. Subsequent starting issues occurred because the vehicle was not being used regularly, despite our repeated advice, including manufacturer guidance from Fiat, which was dismissed. Communication at times was rude and uncooperative, making resolution more difficult.
We also offered to assist with reselling the campervan as a practical solution if you felt it was unsuitable. We believe we acted responsibly and in good faith throughout and wish you the best moving forward.
S M
Director
I was contacted by Steve who offered to assist me in selling my Campervan. I took the vehicle to the Paignton showroom and was completely surprised soon afterwards that a deposit was taken and the vehicle sold with funds credited to my bank in just over 2 weeks. I’m very grateful for the expert handling of the entire sales process, and close assistance from Steve, Josh, Carl and Vicky. I would not hesitate to recommend this company to sell your van, they are experienced and clearly well connected to achieve a good outcome.
Vastaus yritykseltä Complete Campers South West
Thank you so much for your kind words! We’re delighted to hear that you were happy with the sale of your campervan and that our team – Steve, Josh, Carl, and Vicky – were able to make the process smooth and straightforward.
We pride ourselves on providing expert guidance and achieving great outcomes for our customers, so it’s wonderful to hear this reflected in your experience. Thank you for recommending us – it really means a lot!
Bought a camper from these guys in January & we’ve had nothing but trouble with it since. It’s cost us over £4000 so far including having a clutch and dual mass fly wheel replaced which shouldn’t even be on a t5, meaning other parts had to be replaced too as they then didn’t fit the correct clutch. The garage has told us to expect further problems too due to botch jobs that have been completed on previous repairs, so it seems that the ‘vehicle checks’ that CCSW carry out are dubious to say the least, and along with that the warranty that they provide through Auto protect isn’t worth the paper it’s written on. The most recent repair bill totalled £3000 of which AP only covered £500 when it should have been £1500, and to get this token amount took us FIVE HOURS of phone calls due to their ridiculous claims procedure and shoddy customer service. Avoid like the plague.
Update following response - the camper was bought in my partners name (initials PTQ - from an address in Bude - from Josh. Sale completed on 25th January). We emailed you on 10/04/25 about an issue with the brakes and MOT, and your reply was ´unfortunately faults/breakdowns do happen with motor vehicles’ (so didn’t expect anything positive from repeated contact). And while we accept that this is true for wear and tear, this should not be the case when it comes to shoddy work and poor maintenance that’s been done on a £30k vehicle. I can send you the call logs for AP to prove the length of time we’ve had to spend on the phone to them if you like?
I will call you tomorrow to discuss this matter, and given a positive outcome I will amend this (and my other reviews) but this is very much a genuine review.
Vastaus yritykseltä Complete Campers South West
Thank you for your feedback. I have checked our records thoroughly and have no record of any contact, enquiry, or transaction under your name. Because of this, we are unable to verify your comments or offer assistance directly. If you are a genuine customer, please do get in touch so I can look into this properly and resolve any concerns.
With regard to the warranty, AutoProtect is one of the most reputable providers on the market. We have an excellent working relationship with them and always support our customers should any warranty-related issues arise. However, we have received no communication from you regarding any such matter.
We pride ourselves on offering a transparent, professional, and supportive service, and we would welcome the opportunity to speak with you directly to clarify this situation.
Please call me directly on 01392241504
Steve
Director
Faultless service from Carl and the team.
Highly recommend this company, unlike others they are honest and trustworthy. No pressure sales.
Vastaus yritykseltä Complete Campers South West
Thank you so much for your kind words and recommendation! We’re delighted to hear that Carl and the team provided a faultless, pressure-free experience. Honesty and trust are at the heart of everything we do, so it really means a lot to receive feedback like this.
We truly appreciate your support and hope to see you again in the future.
The Complete Campers Southwest Team
This is definitely the way to sell your leisure vehicle, the entire process is seamless and well managed.
The staff and owners are excellent to deal with and certainly know the business.
I would not hesitate to recommend this company to anyone who wishes to either sell or buy.
Clearly it helps if you have realistic expectations and this approach produces good results.
My sincere thanks to Steve, Charlene, Shaun and Josh for their individual inputs and making the process painless.
Vastaus yritykseltä Complete Campers South West
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you found the whole process seamless and well managed. It’s great to know that our team – Steve, Charlene, Shaun, and Josh – all helped make the experience smooth and stress-free.
We really appreciate your kind words and recommendation. Having customers with realistic expectations truly helps us achieve the best possible results, and your feedback means a lot to the whole team.
Thank you again for choosing Complete Campers Southwest!
The Complete Campers Southwest Team
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