Complete Physio Arvostelua 

Wasted £935 and the doctor lacked the proper deep-spine training
​It has now been exactly 14 days (two weeks) since my procedure at this clinic, and I have had zero results. Absolutely zero pain relief, and zero local anesthetic numbness.
​I paid £935 for a deep transforaminal epidural steroid injection for an L5/S1 bulging disc. The MSK doctor performed the procedure using an Ultrasound machine, explicitly telling me that ultrasound is "just as good as an X-ray" and that "it's all about technique." This is completely false. Ultrasound waves cannot see through dense pelvic bone, meaning the doctor could only do a blind, shallow injection into the muscle outside the bone, hoping the fluid would miraculously spread to the nerve.
​I have since been referred to an actual hospital Pain Management Consultant. When this specialist looked at my paperwork from this clinic, they were appalled. They confirmed that deep transforaminal spinal injections MUST be done in a sterile theatre using live X-ray (Fluoroscopy) with contrast dye to safely navigate past the bone.
​What is truly shocking is discovering how an MSK doctor is even allowed to perform deep spinal injections in the first place. In a standard hospital setting, they are not licensed or permitted to do so. They are exploiting a loophole in private medicine. In their primary medical education, MSK doctors are trained strictly to perform shallow injections (like joints and muscles). They are using this basic shallow training to justify attempting deep spinal injections on human lives—complex interventions that they were never formally trained to perform on the central nervous system.
​It is unforgivable to risk a patient's health and take their hard-earned money by performing a procedure you are neither fundamentally trained nor equipped to do.
​If you have a herniated disc or severe sciatica, do not waste your money here. Bypass the MSK doctors and go straight to a hospital Pain Management Consultant or Spinal Surgeon who actually has the proper training and X-ray equipment.

I received a treatment from Vasileios Papangelopoulos
Prior to treatment, I attended the clinic seeking help for a neck injury. I explained to him
all my symptoms and instead of sending me to do an MRI, he decided a course of
treatment, consisting massaging my neck and shoulder 3 times for almost an hour and he gave me wrong exercises to do at home.He should have known that if someone has an injury should never touch the specific area will make it worst. The care I received was
inappropriate, negligent, and has resulted in serious physical harm and a major
deterioration in my quality of my life.
As a result of this treatment, I have experienced:
Severe pain and ongoing physical limitations, neck spasms, loss of mobility and function
Emotional distress and impact on mental wellbeing
Financial loss and as a consequence my quality of life has been affected really bad.
Ongoing medical treatment and additional healthcare costs
This experience has had a profound impact on my life, and I believe the treatment I
received fell below an acceptable professional standard.
He didn’t know at all what he was doing and just to make money.

George Bownes did my arthosamed injection
I just wanted to say thank you. My knee is so much better. I’m walking miles. Playing Padel
And doing the gym. It’s made such a difference x

After struggling with severe night time shoulder pain for weeks and being placed on a long NHS waiting list, I decided to go private. I found Complete Physio online and was able to book a consultation within a few days.

I met with Emerson, who took the time to thoroughly assess and scan my shoulder. He recommended a cortisone injection to help with the pain and inflammation, explained everything clearly, and made sure I felt completely at ease.

For the first time in weeks, I can now sleep with no pain, and the improvement in my day to day movement has been remarkable.

For anyone wondering what the injection actually feels like — compared to the night pain I had, the injection itself didn’t hurt at all.

Emerson also checked in with me a few days later and again a week after, which I really appreciated.

I’m over the moon with the result and truly hope it lasts, but I wouldn’t hesitate to go back if needed.

Thank you so much, Emerson — it feels like a miracle.

I’m really pleased with the treatment and my knee is hugely better following the steroid injection. Luke was very thorough and explained everything fully, making sure I understood what he was doing at every stage. Highly recommended.

I was made to feel welcome upon arrival and asked to ensure all of my details were correct. The scan ensured the correct area was highlighted before the injection was administered. The injection was slightly uncomfortable but only took a few minutes. My foot is now pain free.

Fantastic service! My Physio is Marc based out of the Citi practice. Highly knowledgeable and would recommend.

I saw Alex to help recover from a labral tear in my hip. His treatment was top notch! The other staff are all friendly and kind too.

I went to Mr Luke Millard for hyaluronic acid injection to relieve my pain in my left knee.
I have been doing some exercises with the knee after the injection. It’s working fine.
Thank you very much for checking in with me. Appreciated.

Complete Physio is the real deal.

I went to the practice in February 2026 with what I thought was a strained groin muscle. Work with another physio had not helped, nor had ultrasounds and a CT scan. Louise Aylwyn suspected it might be a hip problem, and new imaging showed she was right. She prescribed exercises before and after a very successful hip operation in March, and was encouraging and supportive throughout. I wholeheartedly recommend Complete Physio for its professional and personal standard of care.

Had the best first experience, a good friend recommended Jake and the team was welcoming.
He was amazing from the start and informed us the every step of the way.
Highly recommend.

Very professional service, I have been very happy with the experience and will be back from more sessions.

Jack made me feel completely at ease during my first visit to Complete Physio. He listened intently to my concerns regarding 'Men’s Health' and provided clear, professional insights into the root causes. I truly appreciate his collaborative approach; he laid out a solid plan for how we’ll work together as a team to get my health back on track

Stuart is a very good listener and knows his stuff. Feeling already better after my first session

I saw Luke in Cambridge for a frozen shoulder and he was totally amazing. I had an ultrasound guided steroid injection, the results have been great and the aftercare advice was brilliant.

Simply put, David Luka is exceptional. Incredibly professional and efficient yet friendly. Goes over and above to diagnose the issue and provides excellent and practical solutions. Highly recommend.

Great staff, friendly welcome, decent gym area and positive results from the well trained physio's all round. Would highly recommend this place to achieve what need to for physio therapy.

Great result even after first session of focused shockwave!

My first experience with Soundwave Therapy. Matt was terrific...very knowledgable and very helpful. I'm eager to move forward with additional treatments.