Having Safiyya as my flat manager has made such a positive difference to my renting experience. She is so easy to talk to and consistently goes out of her way to support her tenants. From sorting out... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have worked with the team since I purchased the property and they have been brilliant from day one. Always practical, quick, thoughtful and terrific to deal with (very nice people). We have had a... Näytä lisää
Dear Safiyya, Thank you for your kind message and your support throughout the year. I appreciate your help in managing the property. Wishing you and your team a wonderful festive season and a h... Näytä lisää
I’ve had a really positive experience renting through Complete Group. Safiyya manages my property, and she has been fantastic to deal with. Building a good relationship with a property manager makes... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.
Yhteystiedot
First Floor, 40-42 Charterhouse Street, EC1M 6JN, London, Yhdistynyt kuningaskunta
- +44 (0) 2035519900
- reception@complete-ltd.com
- complete-ltd.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No fuss, take care of everything
Complete made the process as simple and as painless as possible. They've taken care of everything with a minimum of fuss. I couldn't be happier with their support.
I've been working with complete for the…
I've been working with complete for the first time this year and they've been fantastic. Excellent communication, proactive and lovely to deal with.
My property is in good hands.
Great, smooth on-boarding. Thank you for a no-surprise experience, exactly as laid out initially. Costs are reasonable and my property feels in good hands.
Excellent Service and Hassle-Free Experience
I had an excellent experience with Kirsty. The service was professional, and the property was well-maintained with quality furniture. The check-out process was smooth, and they were prompt in assisting with the deposit return. Highly recommend their services!
I would like to thank Michaela Morton…
I would like to thank Michaela Morton (Senior Property Manager) for keeping us updated when to sign the tenancyagreement. After signing the contract, we had an issue with the wrong bay number to park my car. She was so helpful to sort it out. I really appreciate her help and support.
Also, I want to thank Megan Upton for explaining the process before signing the contract.
Had a good experience
Chrystalla is very friendly and she did whatever she could to help us with the property. There was a bit of an issue with the move in date because of third party delay but it was solved as soon as she was back from her holidays.
Excellent service with Chrystalla.
Excellent service with Chrystalla.
I have had all of my issues addressed.
Satisfied with the service.
BAD Experience…
I would like to share my experience with Complete Prime Residential Ltd, and it has been nothing short of disappointing. From the very beginning, I have encountered numerous issues that highlight their lack of professionalism and disregard for tenant rights.
First and foremost, the images they post online are highly misleading and do not accurately reflect the actual condition of the property. This false advertising sets unrealistic expectations and is a major red flag for prospective tenants.
I have been renting through Complete Prime Residential Ltd for the past four months, and since day one, I have reported several repair issues that needed immediate attention. Despite their initial promises to address these concerns, nothing has been done. Every attempt to follow up has been met with excuses or outright refusal to take responsibility. They seem more interested in pleasing the landlord rather than ensuring the property is habitable and safe for tenants.
Furthermore, it is clear that Complete Prime Residential Ltd only acknowledges the landlord's wishes and fails to advocate for the tenants. This lack of support and protection for tenant rights is unacceptable and has caused significant frustration and inconvenience.
In conclusion, I strongly advise against renting through Complete Prime Residential Ltd. Their unprofessionalism, false advertising, and failure to address necessary repairs make them an unreliable and unsatisfactory choice for property management. Tenants deserve better, and unfortunately, this company does not meet even the basic standards of quality service.

Vastaus yritykseltä Complete Prime Residential
Poor service / Not organised
Had a year tenancy in Leeds with property manager Chrsytalla and they didn’t fix a leak for two months, several cancelled appointments, and now have the cheek to charge us for a clean out of our deposit despite damage being caused to the flooring by their late repairs. No empathy in their emails, miscommunication and a lot of effort from our side, I called and at times and was told to email instead, standard corporate copy and paste replies via email, really not a great experience - avoid!

Vastaus yritykseltä Complete Prime Residential
It's been a pleasant experience with…
It's been a pleasant experience with Chrystalla, very informative and helpful.
Gave me peace of mind knowing I'm in good hands.
Its been one year plus with complete…
Its been one year plus with complete ltd and they are very nice specially my property manager Chrystalla Kaila. She is the best person in business and one of most understanding soul I have ever seen. 5/5
Confusion at the last minute meant that…
Confusion at the last minute meant that our application was almost delayed however, Chrystalla Kaila was very helpful in listening to my frustrations and sorting the issue promptly. She has been great throughout the process with her speedy replies and helpful emails. Thanks again!
Chrystalla Kaila is a star
Chrystalla Kaila is a star, she has been able to respond my request with speed and accuracy. She is very kind and patient with client, I highly recommond her service to other clients.
Thank you Chrystalla
Thank you Chrystalla, your hard work and effort have made my experience a very smooth process with a great outcome. Very much appreciated, Daniel.
Chrystalla has been very helpful
Chrystalla has been very helpful and helped to sort out my bathroom issues very quickly. She kept in touch constantly to ensure I’ve been reached out by the contractor and all the way she ensured that the necessary service was provided on time. Thank you so much!
Complete has made my experience a…
Complete has made my experience a seamless one. Of all the partners that worked to make this happen, Complete and Chrystalla were by far the most responsive and efficient.
Efficient and simply helpful all the…
Efficient and simply helpful all the way from A-Z ! A special mention to Chrystalla who's follow up is what one expects when your going through a leasing process! The complete package!
Chrystalla has been fantastic
Chrystalla has been fantastic. Great communication and very helpful throughout.
Chrystalla was a perfect letting agent!
This is my first time rent the house on sheffield.Chrystalla was perfect as my letting agent. She always answered all of my queries promptly and helped me out the best she could.She was always nothing but professional, friendly and polite!
Recommending Complete Prime as a trusted company to rent a good property
We've been with Complete Prime for about a year now. We rented a property through them in Leeds and are pleased with their services (promptly addressing issues/queries once you've moved in and maintaining a friendly relationship throughout).
Our current property manager, Chrystalla, is professional, dedicated and friendly towards her clients.
I recommend Chrystalla Kaila and Complete Prime for anyone looking to rent a property.
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