Complete Prime Residential Arvostelua 

The team is incredibly supportive, even when things go wrong. They make every effort to resolve issues promptly. Chrystalla is particularly supportive and efficiently manages my apparent management responsibilities.

Safiyya at complete has looked after us and our apartment we rent through them for a number of years. Responsive and professional

Safiyya, and all others before her have been very professional and responsive during my almost 10 years long association with Complete. Being in Singapore, in spite of the distance and the time difference, I always felt that I was in safe hands. From the time i took possession to getting the furnishing, to managing tenancies, maintenance and dealing with general repairs, I have had no reason to complain.

Professional service and always available to support and walk the extra mile to ensure best service and property management. Many thanks Rebecca Lowry 🙏

Generally speaking a professional experience and useful, especially for an overseas landlord. One suggestion would be to offer the rent protection as part of their service and not extra (by pricing it in their fee) so the landlords can have one less decision to make, especially in the beginning of their relationship, when less informed. Overall a positive relationship.

Professional property management and advisory to support the lifecycle of your investments. Have been collaborating with them for the past 8 years without a glitch, allowing me peace of mind from far remote.
Thank you

Safiyya was really helpful with my check-out. She replied quickly, answered everything clearly, and kept me reassured throughout the deposit-release process. Would definitely recommend — thanks again! :)

Safiyya was really responsive and efficient in helping sort through something I needed help with. I appreciate her speed and fast communication in helping me. Thank you!

Sensible chaps. Ryan Coucill is very easy to work with. Recommended.

Ryan has been my property manager for a good 7 years. In that time he has always shown such professionalism. He goes over and above in his role.

I have every confidence in Ryan, and hope he will always be my property manager!

Complete have always been very easy to deal with, I would definitely recommend them.

Ryan and Rebecca have been great to communicate with, they always reply timely and kindly, and always do their best to help us solve any issues.

We appreciate all the hard work that Ryan and Rebecca are doing in the face of challenges concerning our rental property in Manchester.

Fantastic support from Ryan and Rebecca throughout the difficult recent fire incident at our property.

Their proactive communication and ‘can-do’ attitude has been super reassuring.

Great job Ryan and Rebecca

Chrystalla is very helpful and responsive when information and support is requested. She is also very approachable.

Chrystalla Kaila was always helpful if needed, we didn’t have any problems with company, everything was understandable and quick, a bit longer process to proof all documents, but it was done in time and we happy lived 1 year in our flat ☺️

Best company to find your home. Chrystalla my property manager is one of the best

Shamira has been really helpful throughout our tenancy and has helped us move to a new apartment and start a new tenancy. She has always responded promptly and answers any query we have.

Very good experience if I ever need any further assistance always there to help

I’ve been renting through Complete Prime Residential Ltd and, unfortunately, my experience has been very disappointing.
It’s been around two months since I first reported an issue with my balcony door, which still hasn’t been fixed. As a result, I’ve been unable to use the balcony at all, despite continuing to pay full rent. I’ve raised multiple maintenance tickets and followed up several times, but there has been no meaningful progress, only that they are waiting for a quote. It seems there is no plan B for them when it comes to maintenace.
Another ongoing issue is that the smoke detectors in the flat were overdue for servicing and began going off without reason. I reported this immediately and asked for it to be treated seriously, but even after a week there has been no action on the replacement. Safety should be top priority everywhere!
Overall, I’ve found Complete Prime Residential Ltd to be slow to respond to essential repairs and safety concerns, and communication has been very poor. Based on my experience, I would advise future tenants to be cautious and ensure that any maintenance issues are properly documented and followed up. I wanted to highlight my experience and hope that raising these concerns won’t negatively affect my deposit at the end of the tenancy.

Since I started my tenancy process I was talking to Chrystalla the whole time. She’s so kind, helpful, and fast to respond. She went on a leave and I couldn’t deal with the other employees no one is easy to deal with like Chrystalla. All I can say is thank you so much and I wish you the best in your career because you deserve it!