Surprisingly pleasant and helpful. I was sent a link from my solicitor and was well looked after by a young lady called Raj. Having to submit info to calculate tax is never the most pleasant of thin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I appreciate I was difficult to get hold of, but your representative kept trying and was quick and efficient once we went through the process. Very happy with the service. Thank you
Seamless process. Was able to complete the form with ease and the follow-up call with Concierge Rahima was really good and detailed. Thank you.
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@compass.tech
- compass.tech
4,7
Erinomainen
198 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Information provided clear and concise
12. toukokuuta 2026
Vastaus yritykseltä Compass
Clear and concise is what we aim for. Good to know it came through that way.
We found it difficult to access the…
We found it difficult to access the site on the computer andit would not accept the the verification code at first. We tried about 8 times until it was finally accepted.
It was very difficult to move on from the screen where we compiled a password.
However, the lady who rang us back, to check the details, was excellent.
The complete button was nowhere to be seen and we had to revert to using the mobile phone.
19. toukokuuta 2026
Vastaus yritykseltä Compass
Thank you for taking the time to set out what happened. Eight attempts on the verification code and a password step that fought back is not the way in we want for anyone, and the missing complete button on desktop should not have been the reason you ended up on mobile. The team is on all three this week. Really glad the call from our team to check the details made the difference.
App very easy to use staff very…
App very easy to use staff very friendly and helpful when they phone you would definitely recommend this company
18. toukokuuta 2026
Vastaus yritykseltä Compass
When the app and the calls behind it work the way you describe, the recommendation at the end is the part that matters most to us. We appreciate you saying so.
Just pleasant and helpful
14. toukokuuta 2026
Vastaus yritykseltä Compass
A short note that captures the experience we work for. Thank you for putting it in writing.
To pay for a service that can ne foumd…
To pay for a service that can ne foumd online is a joke. I foumd them pushy, unhelpfull and rude.
Did not answer my questions, total waste of money and time. What did I get, no clear money saving or advice. The stamp duty was clear on the UK Gov website.
6. toukokuuta 2026
Vastaus yritykseltä Compass
Compass is engaged by solicitors to calculate Stamp Duty Land Tax and submit the return to HMRC on their clients' behalf, including the analysis of any reliefs that may apply. It is a different piece of work from the rate calculator on GOV.UK, and one that sits inside a documented engagement with your solicitor's firm. Where the value of that scope was not clear, we would like to discuss it with you directly, and a member of our team will be in touch this week.
Was a nice simple process to complete
12. toukokuuta 2026
Vastaus yritykseltä Compass
The process is designed to be simple to complete. Pleased to hear it.
Vastaus yritykseltä Compass
We're glad it worked and that our team were so helpful. Thank you for the note.
Assessment Review
The way the assessor explained everything to me was great and the assessment queationaire was easy to navigate.
5. toukokuuta 2026
Vastaus yritykseltä Compass
Clear explanations and a questionnaire that does not get in your way are two of the things we work hardest on. Good to know both held up for you.
Straight forward.
A straight forward process over the phone with Raj who was both pleasant and professional. A slight misunderstanding regarding funding for the property was resolved quickly and a follow up Confirmation Email arrived promptly.
Thank you.
7. toukokuuta 2026
Vastaus yritykseltä Compass
Thank you for the thoughtful review. Pleased the call covered everything you needed and that the follow up reached you quickly.
Vastaus yritykseltä Compass
Good to know it felt that way from your side. Thanks for taking the time.
Vastaus yritykseltä Compass
Short and sweet, just like we hoped the process would feel. Thanks for the review.
Alicija was extremely kind and helpful…
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to speak to a human being who is friendly, professional and reassuring.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Compass
Buying or moving home is stressful enough without feeling rushed or unheard. Really glad the call helped settle things for you, and that speaking to an actual person made a difference.
Friendly efficient
28. huhtikuuta 2026
Vastaus yritykseltä Compass
Two words we will happily take. Thanks for leaving them.
Spoke to a lovely lady called…
Spoke to a lovely lady called Charlie,she was polite and very helpful.
5. toukokuuta 2026
Vastaus yritykseltä Compass
Thanks for the kind words. Always nice to hear a call left someone feeling looked after.
Thank you!
Everyone who I spoke to was very helpful and always quick to check in with me when I had any issues. Thank you very much for helping with my first home! 😊
30. huhtikuuta 2026
Vastaus yritykseltä Compass
A first home is a big deal and we are really glad we could be part of it. Lovely to hear the team kept you supported throughout. Enjoy it!
Raj was really helpful and made the…
Raj was really helpful and made the process simple.
28. huhtikuuta 2026
Vastaus yritykseltä Compass
Making the process feel simple is exactly the point. Glad it landed that way.
Completing an SDLT questionnaire
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situation, but that a response was still needed (generally a simple No).
24. huhtikuuta 2026
Vastaus yritykseltä Compass
The questionnaire can feel counterintuitive at times, especially when questions do not seem to fit your situation. Glad our team could walk you through the reasoning and get everything submitted correctly. Patience is part of the job and it sounds like it was well placed here.
Very helpful phone call.
17. huhtikuuta 2026
Vastaus yritykseltä Compass
Pleased we could help. Thanks for letting us know.
Spoke to a very helpful lady called…
Spoke to a very helpful lady called Raj. Very efficient service.
13. huhtikuuta 2026
Vastaus yritykseltä Compass
Efficient and helpful is what we are here for. Glad the experience reflected that.
It is easy helpful and very good…
It is easy helpful and very good customer service
10. huhtikuuta 2026
Vastaus yritykseltä Compass
Easy, helpful and good service is the combination we always want to deliver. Glad it came through that way for you.
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