True to their stated goals, my order shipped same day, and, thanks to the relative proximity of their warehouse, I received it the next day. It was an obscure part that I didn't even expect to find. I... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... Näytä lisää
Yritys on vastannut
They did a great job of solving my issue. I do think it would help alot to have someone answering sales emails on the weekend. Just constructive criticism
A great and super easy experience! I was shocked to see the Xlab RS7 available in my size and I couldn’t be happier with the bike. It came extremely quick (a few days faster than the estimate) and was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Yhteystiedot
325 Interlocken Pkwy A105, 80021, Broomfield, Yhdysvallat
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,7
Erinomainen
487 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Customer service
An item form my order is on backorder and I got a call explaining the situation and was asked how I would like to proceed. This is great customer service nowadays I would have only received an email.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Colorado Cyclist
Thank you for your review, Rodman! We're happy to hear that despite the product being out of stock, it still left you satisfied. We appreciate your patience and understanding.
Thank you for trusting us with your cycling needs!
- Customer Support Team
Worst return policy I’ve ever…
Worst return policy I’ve ever experienced by far!!!! Will never order from you again because of how inconvenient and costly you make it for the buyer to return an item.
21. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Hi Aric,
Thank you for sharing your experience. Our return policy allows returns within 90 days. However, for orders that are shipped correctly and are being returned due to change of mind or other preference, the return cost will be the customer's responsibility.
This policy helps us keep our pricing competitive while still offering a flexible return window.
We appreciate your feedback. Feel free to reach out if you have any questions or concerns.
- Customer Support Team
Easy to order
Easy to order, delivered what they said they would on time. Also very good communication
20. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you for your kind words, Dan! Wishing you safe rides ahead :)
- Customer Support Team
Have used C.C. since the 1990's.
Easy internet access, great inventory, fantastic prices. Fast shipping.
25. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Appreciate your feedback! Thank you for trusting us on your cycling needs :)
- Customer Support Team
Vastaus yritykseltä The Colorado Cyclist
Thank you, Matt! We appreciate your review. Enjoy many miles ahead :)
- Customer Support Team
Excellent and friendly and quick…
Excellent and friendly and quick replies.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Colorado Cyclist
Appreciate your kind words, David! Thank you for trusting us :)
- Customer Support Team
Great price and fast shipping!
25. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you for your review! Hope everything arrived in good condition :)
- Customer Support Team
Vastaus yritykseltä The Colorado Cyclist
Thank you! We're happy to hear you had a good experience. Till your next purchase :)
- Customer Support Team
Easy process and very attractive prices
25. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you, Yaron for your review! We're hoping toserve you again soon :)
- Colorado Cyclist Customer Support
Ren was lightning fast in his reply
Ren was lightning fast in his reply, which put me at ease knowing the order was en route.
Outstanding example of customer attention that is a much missed art in business.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Colorado Cyclist
We're so happy that your recent interaction with our customer support made you satisfied :)
Thank you for trusting us with your cycling needs!
- Colorado Cyclist Customer Support
Great price match policy and fantastic customer support
Colorado Cyclist was one of the few places I could find that carried a small part for my Ortlieb pannier, and I also needed some tires for my trike which I was planning to order form somewhere else until I realized that Colorado Cyclist price matches. I sent their sales team an email with the price match request and they answered in less than 10 minutes and got me sorted out immediately. Ren from customer support was extremely helpful, friendly, and professional. I really appreciate the painless process ordering from Colorado Cyclist!
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Colorado Cyclist
Thank you so much for your kind words! We'll surely pass this along to our customer support and we appreciate you trusting us!
Happy rides :)
- Colorado Cyclist Customer Support
My request was handled quickly and…
My request was handled quickly and professionally. I will ship here again 😊
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Colorado Cyclist
Thank you, Diana! We appreciate your review :)
- Colorado Cyclist Customer Support
The shipping is really fast and in new…
The shipping is really fast and in new conditions item.
22. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Appreciate you leaving us a review! Hope to see you again :)
Outrageous shipping cost.
Parts were available, shipping was fast, shipping price was outrageous. Yes I paid it but small MTB brake bolt clips that could have been shipped in a padded envelope were shipped in a medium sized 5x5” box for more than the $7.00 or so I paid for 7 clips.
Gave a 3 based on shipping cost alone. Was going to go 2 but they did have the part and did ship fast. I know the guy boxing them up had to have been thinking the box was a total waste.
21. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you for sharing your feedback. We’re sorry the shipping cost affected your overall experience.
We do offer free shipping on orders over $75, and for smaller orders, shipping rates are based on the shipment and fulfillment requirements.
We understand that the packaging may have seemed larger than necessary for the items ordered, and we appreciate you bringing this to our attention.
So far no more flat tires.
30. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
We hope you love it! Happy cycling :)
Item arrived quickly and as advertised…
Item arrived quickly and as advertised and pictured.
20. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you, Mark! Happy rides :)
What a long return process
What a long return process. I had items all boxed up to return, and then I had to take out the items and take a picture of them! I put them back in the box and made a label and went to the post office and to stand in line. I returned some shoes to another retailer recently and with only a couple of key strokes, I was told to go 1 mile to UPS and just hand them box. How easy!
18. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
We’re sorry the return experience was frustrating. We appreciate you taking the time to share your feedback with us, and we’ll keep it in mind as we continue improving the experience for our customers.
SUPER quick delivery and efficient…
SUPER quick delivery and efficient communication back when asked if a local pick up was possible.
21. elokuuta 2026
Vastaus yritykseltä The Colorado Cyclist
Thank you for sharing your experience and for trusting us! :)
Vastaus yritykseltä The Colorado Cyclist
We appreciate your review! Ride safe :)
Vastaus yritykseltä The Colorado Cyclist
Happy cycling! We're hoping to see you again :)
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