I purchased sandles when I put them on there is no arch support and not very comfortable and unstable When contacted support I was given 2 options 1 return and receive a refund 2 keep and g... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am writing about this company's online store. I purchased a Ralph Lauren handbag and it arrived in a damaged bag and torn tissue paper. The bag itself was defective and had torn sticking. The label... Näytä lisää
Ordered a Palm Angels hoodie after speaking with Lee on what size to get, fast service came within 2 days, will deffo be ordering again
Not happy at all you have sent me a hoodie that says it’s medium but it’s more like an extra large. I’ve sent two messages to your team about this and just received two messages back that are blurred... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Collective Co provides a unique buying experience with unbeatable customer service. Shop all your favourite brands including Stone Island, Palm Angels, Moncler and more.
Yhteystiedot
Yhdistynyt kuningaskunta
- sales@collective-co.com
- collective-co.com
Very poor service
Very poor service, very expensive and I would advise not to use this company because I paid over £100 and I’ve just had it checked out with someone else and that’s why I’m not getting any Work your best thing is to avoid d Disappointment because I don’t want other people to lose their money like how I lost mine very poor service and please take my advice
I am writing about this company's…
I am writing about this company's online store. I purchased a Ralph Lauren handbag and it arrived in a damaged bag and torn tissue paper. The bag itself was defective and had torn sticking. The label on it said Made in Cambodia and the dust bag it came in said Made in China. These bags are seconds with a very high price. Ralph Lauren is a high quality global brand and it is shocking that its name and reputation is being squandered like this. These are not genuine designer bags. A designer bag comes in a box with its own dust bag. Be careful when dealing with this company. I was offered 2000 loyalty points as compensation but I have yet to receive it. Be warned ⚠️
Goods Not Received
Ordered a pair of trousers. Website seemed legit. Never dispatched or delivered. Had to contact my bank to open a dispute. DO NOT BUY FROM HERE
Don’t deal with this company
I purchased sandles when I put them on there is no arch support and not very comfortable and unstable
When contacted support I was given 2 options
1 return and receive a refund
2 keep and get 30% discount on another item
I opted for the refund as I couldn’t wear the sandles
Then received a second email offering option 2 with 40% discount
The next email has basically said as I hadn’t responded I would not receive any more emails
Not a good way to do business
ORDER PLACED ON THE 31st OF MARCH
placed an order on the 31st of March and still to date (11th of April) haven’t yet receive my order and I’m chasing via email and instagram for an update - no response whatsoever
Very fast delivery but have emailed…
Very fast delivery but have emailed about a return as it’s too small and haven’t received a response back
Worse experience ever.
Worse experience ever.
They accepted my payment but didn t send my order. Not even an update, a confirmation. After 10 days full of calls and mails, they answer and tell me that they will cancel my order because they don t have that product and now i have to wait another 10 days yo gey my money back. 20 days i have my money blocked. Avoid them, they don't care about costumers.

Vastaus yritykseltä The Collective Co
Was a fast delivery
Not happy at all you have sent me a…
Not happy at all you have sent me a hoodie that says it’s medium but it’s more like an extra large. I’ve sent two messages to your team about this and just received two messages back that are blurred and I can’t read It would be good if someone from your team can contact me regarding getting my money back or swapping for the correct size

Vastaus yritykseltä The Collective Co
Very quick delivery and by far the best…
Very quick delivery and by far the best communication of any designer retailer that I've used. By either WhatsApp or email; they respond quickly. Overall a great experience!

Vastaus yritykseltä The Collective Co

Vastaus yritykseltä The Collective Co

Vastaus yritykseltä The Collective Co
Fast & friendly service
Ordered a Palm Angels hoodie after speaking with Lee on what size to get, fast service came within 2 days, will deffo be ordering again
Fantastic seller
Fantastic seller. Excellent communications, super fast deliver and great product. Highly recommended

Vastaus yritykseltä The Collective Co
Fantastic service from start to finish…
Fantastic service from start to finish definitely recommend

Vastaus yritykseltä The Collective Co
Great service
Great service! Friendly team, will absolutely use again! Thanks guys

Vastaus yritykseltä The Collective Co
great service
great service! and products were exactly as seen, and also the cheapest i've managed to see so far 👌🏼

Vastaus yritykseltä The Collective Co
Ordered a CP jacket and was over the…
Ordered a CP jacket and was over the moon with the efficiency and whole process. Would 100% recommend

Vastaus yritykseltä The Collective Co
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