Dear Josephine, First of all it would be more real if you actually used your real name on the review. second of all, I have offered you a refund the first phone call we had. It would have been a lot nicer to give you the money back and not having your negative energy about everything every day, but you chose to stay. You mentioned that we promised you social activities, which we did not and nowhere on the website we promise other entertainment than surfing. when you go surf with other people on your surf classes, it is for you to make new friends and enjoy the time with others. We have this surf camp for 12 years and never experienced a person complain about the things you complained about. The low cozy wooded light in the living room have been some of the biggest compliments we got. You got a room for yourself, you missed a light for reading? use the other light.
it's rainy? go for a swim anyway in the most beautiful vesterhave and enjoy the nature. Got an sms from us? yes you did because you have moved the table from the living room to the kitchen and we kindly asked to move it back so it will not block the kitchen when the house got fully booked later that week. The other people in the house actually didn't enjoy your company as you forced them to hang out with you. our instructors gave you the best service at all times, also when you came late on purpose for your lessons, we all waited. You are the type of person that nothing can make you happy. please don't remove this review, We actually see it as a 5 stars.
I good idea for trust pilot will be for hosts to give reviews to clients, so other hosts would know who to welcome into their place.
Mor Meluka
Founder and Owner of Cold Hawaii Surf Camp