Clutch Arvostelua 275

I trust Clutch for evaluating any B2B professional services company. The client reviews are thorough and thoughtful, truly delving into specifics in a client engagement. When a business decision maker is deciding on a web design agency, accounting firm, digital marketing agency, etc., I highly recommend Clutch to help evaluate options and make the right decision.

DevCom has been using Clutch for a while, and it’s become a reliable platform for increasing our visibility among potential clients.
It helps us showcase our expertise, build credibility, and connect with the right audience. The platform is easy to use, and the team behind it is responsive and professional. .

The team and company is very responsive and helpful. You can scale the cooperation and online presence with them. I can recommend the company.

Working with Anna was a smooth and well-structured experience.

The process was clear from the start. What we appreciated most was how accurately they represented our perspective in the final article — while naturally integrating it into a broader, well-researched piece.

The added visibility and backlink were also valuable.

Overall, a professional collaboration that respects contributors’ input and delivers quality content.

All of my interactions with the team at Clutch have been really positive. In our case, they really went above and beyond other directories by allowing us to collaborate on their content and expand our platform and reach. They've made significant improvements to how our clients can leave us reviews, which has made it easier for us to build our reputation.

Great support in any questions we have. Thorough answers and help on maintaining the company page.

I have always enjoyed working with their professional team. They are fast and detailed with their answers/responses.

Clutch is our Go To Market provider for our range of Lead Generation Services

I visited the clutch.co website because I was searching for some pricing information for my seo marketing plan. I found the website easy to navigate and found a lot of really helpful information!

Clutch are a great team to collaborate with to share your expertise and skills to a wider marketplace of potential clients.

Their content topics are always on point and the team are a joy to work with. Highly recommend collaborating if you have value to share.

I was invited to contribute expert insights for a Clutch research piece on content marketing in the age of AI, and the experience was genuinely excellent from start to finish.

Anna Peck reached out with clear, thoughtful questions, gave me enough space to share my perspective without rushing the process, and followed up with real warmth and professionalism. My insights ended up being featured across multiple articles on Clutch, and Anna personally shared links to every published piece so I could amplify them with my own network.

What stood out most was how Clutch treats contributors as real partners, not just quotable names. The communication was timely, the process was organized, and the final content was well-produced. It felt like a genuine collaboration rather than a transactional content request.

I'd happily work with Clutch and Anna again. If you're a founder or marketing leader considering contributing to their research, I'd strongly recommend it.

I’ve had a very good experience working with Clutch, especially Anna. She has been clear, professional and easy to communicate with throughout. I’ve appreciated how organised and straightforward she has been, and she has been a pleasure to work with.

Collaborating with a market-leader like Clutch has been an immensely rewarding experience. They have their finger on the pulse of what's going on in branding, marketing and business services and build strong relationships with their clients.

We are not satisfied with this platform. We have an outstanding company profile and dozens of reviews, but after years of cooperation we have not gained any clients. We even purchased sponsorship packages. While you might receive some leads, 9 out of 10 of them are low quality. And no clients

I strongly advise everyone to be very careful before paying this company.

I paid for their Verified badge subscription for my business, but the badge was never issued. After taking my money, their communication became extremely slow, and they stopped replying properly to my emails.

I also requested a refund, and they did not respond. On top of that, they did not even provide an invoice for the payment.

In my experience, this service was not delivered as promised, and the lack of transparency and support is completely unacceptable. Based on how this was handled, I consider this a serious warning sign and I recommend that other businesses think twice before paying them.

Be very careful before sending them any money.

It is becoming increasingly clear that Clutch’s review process cannot be considered credible if genuine customer experiences are filtered out simply because they are not positive. A review platform that selectively publishes feedback is not a reliable source for evaluating service providers.  

My review of my own experience with "Oma asiakaspalvelu" company was factual, relevant, and important for anyone considering working with or purchasing services from this company. Not all experiences are good — and a trustworthy review platform must reflect that reality.  

Since Clutch has chosen to hide authentic feedback, I will share my experience regarding Clutch’s reliability as a review provider on platforms such as Google and Trustpilot. Users deserve to know that Clutch review service is not transparent, so don' trust it.You will not get the whole picture!

Background (short version)

The company “Own Customer services” = Oma asiakaspalvelu, claims to provide high‑quality customer service. In reality, they were looking for another company to do the work for them — which is how my company came into contact with “Own Customer services.”

To make a long story short: "Own customer services" are trying to find a multilingual expert who can work around the clock but is expected to accept an entry‑level or actually very much lower profit margin.

When reputable companies decline to work with “Own Customerservices”, as I did, they simply cannot deliver the high‑quality service they claim to offer.

The truth is that no serious company should hire this type of “customer service provider.” They will never attract competent workers under these conditions — and ultimately, it is the end customer who suffers.

If a company wants to avoid problems by outsourcing to a so‑called “problem solver,” they must also understand that real competence comes at a cost.

As a conscientious business owner, I felt compelled to disseminate this information to other organizations seeking high-quality services. The information Clutch apparently considered unimportant for potential buyers to know before choosing this company as their “customer service provider.”

I believe it is not only important — it is essential

I read another assessment of Clutch that provided comprehensive details. It appears that companies have the option to acquire curated reviews. I am referring to a copy of an email that another company received from Clutch and shared here. It is just proof of that Clutch appears to be a bigg scam as reliable service provide. Attached is an email from Clutch to another organization. Read "personalized review collection" .

""Do you require expedited handling? We offer paid packages that provide priority review processing and premium customer support, including personalized review collection and updates. Please let us know if you are interested in this option."

LOL, seriously??? After this, I believe that every good review of this company has to be just fake.

Some more reviews from Trustpilot I did find about Clutch. No smoke with out fire! Everyone have had similar experiences. You can read it yourself on Trustpilot. I use these just as proof that you don't make a mistake trusting this company's reviews and my own experience is very real.

Other reviewers on Trustpilot are saying the same thing about Clutch. Read some of them here and keep reading more of just "one ⭐️" reviews on Trustpilot. I really hope that Clutch won't come up with any excuses behind their fake platform and reviews.

"Verified reviews are all fake…
Verified reviews are nearly all fake and bought. Do not trust businesses who have good reviews on Clutch. We got scammed by a business with over 100 5 star reveiws"

"BEWARE
BEWARE, THIS IS A FAKE REVIEW SITE, THEY CONSTANTLY POST THE SAME REVIEW OVER AND OVER AGAIN...JUST SCROOL ...IT IS REMARKABLE THAT THEY WOULD TRY TO DECIVE PEOPLE, NOTHING IS VERIFIED ...ANY COMPANY OR AGENCY CAN CONSTANTLY ADD FAKE REVIEWS , AGAIN, BEWARE!"

Absolutely terrible experience, I rejoined their Beta program to generate leads and not only was the customer support and service terrible, the lead quality was garbage. I asked for phone numbers from the leads the sales agent refused to provide that and I asked for leads that were US based and they kept giving me India, Dubai, etc. I spent over $2,000 and didn't get even a single phone call out of it. Complete waste of time and money.

Hello everyone,

I received this message from Clutch team. Is this normal? Are they holding the reviews until they get paid? also their paid leads and placement program was a scam I had to change the credit card to stop the service.

Thanks!

"Given the temporary processing delay, we cannot provide an exact timeframe for when your review will be processed. However, I can confirm that we have received your client’s review submissions from all three clients. You will receive an email notification once a new review is published to your profile."

"Do you require expedited handling? We offer paid packages that provide priority review processing and premium customer support, including personalized review collection and updates. Please let us know if you are interested in this option."

Clutch is a really valuable platform for us to establish a strong reputation online from a trusted and verified source. It's also been great working with their content team to contribute to thought leadership articles! This has all had a positive impact on our sales conversations and our website SEO.