Have had Cliphair on a couple occasions, when i first brought them , they seemed to last so much longer, very good thickness and quality , they state its 100% real hair , but its giving more like s... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Purchased a set of seamless extensions on a Friday and by Sunday, several of the clips have come undone from the weft. I reached out to Cliphair and I feel like they are not taking accountability. Aft... Näytä lisää
Yritys on vastannut
I absolutely LOVEEEEEE my extensions. They are literally just like they picture online. Even better part is they have a US store which is what I thought I ordered from but go figure no I did t and I e... Näytä lisää
Yritys on vastannut
Aside from a misdelivery (shipped to US) these hair extensions exceeded my expectations! The color isn’t quite as I expected however, they still match my hair. I was hesitant to purchase because of th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Cliphair US
Yrityksen kirjoittama
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Yrityksen kirjoittama
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Yhteystiedot
Yhdistynyt kuningaskunta
- cliphair.com
3,1
Keskitasoinen
653 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The hair is so silky and soft
The hair is so silky and soft! The length is chef kiss! I missed my long hair but due to my wife having breast cancer I cut my hair to show her support. She loved my long hair that she didn’t want me to cut it in the first place so I ended up buying extensions and I couldn’t be happier!
17. lokakuuta 2024
Vastaus yritykseltä Cliphair US
Dear Tania
Thank you so much for your beautiful review and for sharing such a meaningful part of your journey with us.
We’re truly moved to hear how our products have been part of your experience during such a deeply challenging time. It takes incredible strength and love to make a gesture like cutting your hair in solidarity with your wife, and we're honored that you chose us to care for your hair through this chapter.
If there’s ever anything we can do for you, please don’t hesitate to reach out.
Sending both of you all our love, strength, and warmest wishes.
KIndest Regards
Cliphair Ld
Great hair!!
Color matches perfectly
Love the quality of the hair
Clips are easy to use..
15. lokakuuta 2024
Vastaus yritykseltä Cliphair US
Dear Deena
A big thank you for taking the time to share your experience with our colour match service.
We're thrilled to have been able to assist you perfectly.
Kindest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Samar
We're honoured by your kind words about our hair product. Knowing that you're satisfied motivates us even more.
Thank you for being a valued customer!
Kindest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Annie
We're overjoyed to read your fantastic review! Providing top-notch products and a great delivery service is what we strive for. Thanks for your support
Kindest Regards
Cliphair Ltd
The clip in pull out my hair
The clip in pull out my hair and irritate my scalp. They are also very heavy and weight down my hair
1. lokakuuta 2024
Vastaus yritykseltä Cliphair US
Dear Gia
Thank you for reaching out and sharing your concerns regarding the clip-in hair extensions. We sincerely apologise for any discomfort you’ve experienced and want to ensure your satisfaction with our product.
Clip-in extensions are designed as a temporary, non-permanent solution for adding volume and length without causing damage to your natural hair or scalp. If you’re experiencing irritation or hair pulling, it’s possible the extensions may not have been applied correctly. The clips should sit securely on your hair, not directly on the scalp, which could be the cause of the irritation you’re describing.
If the extensions felt too heavy or uncomfortable upon initial use, we would have gladly recommended discontinuing use and offered you a return for a refund or exchange. We also advise against using these as permanent extensions, as they are not designed for continuous wear.
Kindest Regards
Cliphair Ltd
Tracking number ?
I understand that it takes time to ship and arrive , I don’t understand why I don’t have a tracking number as that has never happened with a valid transaction so I’m to wonder if it’s legit ? The number they provided for contact doesn’t work.
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cliphair US
Hi Cathy
Thank you for getting in touch and leaving a review.
We are sorry to hear that you have not received your tracking details. These are sent to you via email once the order has been dispatched.
As you have not supplied us with any order information to assist you further, please can i ask that you contact our customer service team so that we can assist you further either via email at
customerservice@cliphair.co.uk or feel free to call us between the hours of 9.30 am - 4. 30 pm (GMT) Monday - Friday on 03450 211 311.
Highly recommend 5* hair clips ultra…
Highly recommend 5* hair clips ultra volume. What I was dispointed about,since we are in eu and I purchased from us site I didn't took the points which I didn't know about
27. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Hi Felexia
Thank you for leaving such a wonderful review and we are delighted to hear that you are so thrilled with your new purchase.
I am sorry to hear that you have not been able to use the points as this is not transferable from one account to another.
Please do not hesitate to contact our team should you need any further assistance.
Kindest Regards
Cliphair Ltd
Good hair piece
Good hair piece but some strands come out during styling. It also doesn't match my brown shade, its way too light...I will have to dye it since they didn't have the darker brown in stock.
12. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Hi Emily
Thank you for leaving your review.
We are sorry to hear that you experienced slight shedding, please can contact our customer service team should you require any further assistance before dying the item, as we cannot accept any liability for any hair products once they have been dyed or toned.
Please feel free to contact us at customerservice@cliphair.co.uk where we will be more than happy to assist you further.
Kindest Regards
Cliphair Ltd
Worse extensions!
After wearing extensions for over 10 years I thought I’d try clip hair for the first time as they offered a longer length than my usual hair company, within a week my hair was getting notty, it was getting frizzy and shedding loads. I ordered 200 grams and after almost wearing for 4 weeks it feels as though it’s now 150 grams! I used the Nanos which I do not recommend using this company for hair extensions. I’ve been in contact with them and they offered a few options to resolve 1 option being I take the hair out and send it back. Which means I lose out on the hair fitting I paid for and then to be without hair for a while. They were sent numerous photos of what was happening to my hair and I shall attached the photos here so you can avoid this hair! I accepted a 25% refund but that’s only based on the fact I have no choice but to purchase new hair from my other company and put that toward it and I also due to not being in the country for a while means I just could not have no hair extensions in my hair so I can at least plait it! This is super disappointing experience and I 100% don’t recommend. This is not human hair!
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cliphair US
Dear Sarah
Thank you for leaving your review.
We sincerely apologise for the inconvenience you've experienced with your recent purchase of our hair extensions. We value every customer's feedback, especially when it concerns one of our top-selling items like our hair extensions.
We understand your frustration and would like to assure you that delivering 100% Human Hair high-quality products is our utmost priority.
Normally the company policy would be to ask the customer to return the item for a full refund to be considered and we appreciate that it is not always convenient for customers to return the hair and therefore this is when other options are offered.
As you have not left any order information, we are not able to comment on your particular case but we would ask that you contact our customer service team if you require any further assistance.
Kindest Regards
Cliphair Ltd
Gorgeous hair!!!
Gorgeous hair! Same thickness from top to end and great feel very soft!
21. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Dear Mary
We’re over the moon reading your 5-star review! Thank you for sharing your experience with our human hair products. It's fantastic to hear that you're thrilled with the quality. Your feedback inspires us to keep striving for excellence. We look forward to serving you again soon!
Kindest Regards
Clipohair Ltd
AGAIN DO NOT SUPPORT THIS COMPANY
AGAIN DO NOT SUPPORT THIS COMPANY. THEY REFUSE TO SEND ME A SHIPPING LABEL WHEN THEYRE EXTENSIONS ARE MADE HORRIBLE. THE HAIR IS NICE. ITS THE FACT THAT THEY CUT THEM TO THIN THIN THEM OUT THATS MY PROBLEM AND THE FACT THAT IT ISNT ENOUGH FOR MY HAIR. AND STILL FOR THIS PAST WEEK THEY ARE REFUSING TO RESPOND!!!! I am contacting my bank to report this as fraud. I’m simply going to get my money back!
26. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cliphair US
Deare Zv
Thank you for your review.
As explained in our previous correspondence, after reviewing the images received we cannot see any signs of a manufacturing fault.
However as mentioned, providing the hair has not been worn, brushed or styled in anyway this can be returned for a refund and once again details on how you can return, have been emailed to you directly.
Kindest Regards
Cliphair Ltd
I didn’t got my product it has being…
I didn’t got my product it has being over 5 days since supposed my delivery I have gotten in touch they said to wait 72 hours but no one ever care of getting in touch with me after me paying over $200 is not fair to customer
12. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Dear Angelina
I can see that our team have made contact via email and we are awaiting your response.
As your order's value is significant, we are required to follow the UPS claims protocol, which involves allowing them sufficient time to thoroughly investigate your non-delivery claim.
We have proactively reached out to UPS for updates.
Rest assured, we have escalated this matter with UPS given the extended time frame.
We understand that this situation is far from ideal and can be very frustrating. However, since we don’t have any conclusive evidence of the non-delivery on our end, UPS is currently investigating the GPS data, the driver involved, and the proof of delivery they have on record.
We appreciate your patience and understanding during this process and will keep you updated with any developments as soon as we receive them.
Kindest Regards
Cliphair Ltd
The process of purchasing these excellent
The process of purchasing these are super easy. The website is easy to navigate.Overall always had a good experience
29. elokuuta 2024
Vastaus yritykseltä Cliphair US
Dear Shelley
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you love your new extensions and that the experience has exceeded your expectations. Your satisfaction is our top priority.
Kidnest Regards
Cliphair Ltd
Absolutely terrible!
Absolutely terrible!! Please don’t waste your money. The clips slide right out of your head after you put them in. I hate them so much.
9. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Dear Pattie
We sincerely apologise for the inconvenience you've experienced with your recent purchase of our hair extensions. We value every customer's feedback, especially when it concerns one of our top-selling items like our hair extensions.
We understand your frustration and would like to assure you that delivering high-quality products is our utmost priority. We're glad to see that our customer service team has already been in touch with you to assist in resolving this matter promptly.
Kindest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Carol
Thank you for your wonderful review.
Your feedback inspires us to keep striving for excellence. We look forward to serving you again soon!
Kindest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Maja
At Cliphair Ltd, our mission is to create hair products that make a real difference, and it's customers like you who motivate us to strive for excellence every day.
Kindest Regards
Cliphair Ltd
The VERY Best Extensions I have…
The VERY Best Extensions I have purchased in literally years. The thickness and texture is so much better than any of the other brands. Will be buying more. Highly recommend
5. syyskuuta 2024
Vastaus yritykseltä Cliphair US
Dear Yvette
Wow, thank you for the amazing 5-star review! We're delighted that you're so happy with the quality of our human hair products. Your satisfaction is incredibly important to us, and it means a lot to hear that we’ve made you a happy customer.
Don't hesitate to reach out if you need any further assistance.
Kindest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Laura
We wanted to take a moment to express our sincerest gratitude for the fantastic review you left for our hair products. Your kind words truly brightened our day and reaffirmed our commitment to providing top-notch hair products.
Kindest Regards
Cliphair Ltd
Beautiful
The clip in hair extensions are beautiful. The thickness and length throughout is as described. I am so thankful to have found Clip-Hair.
18. elokuuta 2024
Vastaus yritykseltä Cliphair US
Dear Vanessa
Thank you so much for your kind words! We're thrilled that our hair product worked wonders for you. Your satisfaction is our top priority!
Kidnest Regards
Cliphair Ltd
Vastaus yritykseltä Cliphair US
Dear Natalie
We're honoured by your kind words about our hair product. Knowing that you're satisfied motivates us even more.
Thank you for being a valued customer!
Kindest Regards
Cliphair Ltd
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