Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service pla... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service pla... Näytä lisää
Yritys on vastannut
From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler... Näytä lisää
Yritys on vastannut
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Näytä lisää
Yritys on vastannut
A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed... Näytä lisää
Yritys on vastannut
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super service well planned and executed

Vastaus yritykseltä Clever Energy Boilers
Great customer service Mamrez, thank you!

Vastaus yritykseltä Clever Energy Boilers
Was quoted a very competitive price, install was quick and to a good standard, engineer was friendly and would recommend to anyone looking to get their boiler replaced.

Vastaus yritykseltä Clever Energy Boilers
Happy with friendly approach and explanation of expertize

Vastaus yritykseltä Clever Energy Boilers
Fantastic customer service as usual from Clever Energy Boilers. Very efficient and great pricing.

Vastaus yritykseltä Clever Energy Boilers
UPDATE: Moved from 1 star to 2: I have had to write two letters and I had to speak to Citizens Advice as Clever Energy didn't reply to my issues, detailed below, in two months but have finally been in touch after I wrote this and we have come to an agreement. Unfortunately the filter they fitted wasn't Bosch so it has invalidated the Bosch warranty which I would have preferred but they offered me a bit of compensation and I'd prefer to close this off than let it drag on. They are going to look after my servicing so I will keep my fingers crossed that the ongoing service will be better and I can upgrade the review again.
ORIGINAL POST:-
I was initially very happy with the installation of my new boiler by Clever Energy Boilers, but the experience since has been extremely disappointing.
At the point of sale, I was reassured that my boiler would come with a 10-year Bosch warranty, plus an additional 4 years if I used them for annual servicing — which I thought seemed very fair at the time. However, I later received conflicting information suggesting that this wasn’t the case because a different filter had been fitted.
I also received follow-up calls claiming my boiler hadn’t been properly registered, despite being told everything was already completed. I raised a formal complaint in September, chased it again on 19 October, and received a call promising a response later that day or the next — but weeks later, I’ve still heard nothing.
The installation itself was fine, but the after-sales service, communication, and misleading warranty information have been very poor.

Vastaus yritykseltä Clever Energy Boilers
Always helpful and a pleasure to deal with .

Vastaus yritykseltä Clever Energy Boilers
Very helpful, great service every year. Very reliable

Vastaus yritykseltä Clever Energy Boilers
I’ve been a loyal customer for the past five years, and I can confidently say this company sets the standard for excellent customer service. Every interaction has been smooth, professional, and hassle-free from start.

Vastaus yritykseltä Clever Energy Boilers
Clever Energy boilers always phone me at the same time each year to book on my annual service. They are always polite and professional, thanks Mamrez!

Vastaus yritykseltä Clever Energy Boilers

Vastaus yritykseltä Clever Energy Boilers
The engineer was very polite, friendly and respectful of property. He knew his job well and was happy to answer any questions we had. All in all it was a really pleasant visit. Thank you so much clever energy.

Vastaus yritykseltä Clever Energy Boilers
The company are really good, and always ring me once a year and get my boiler serviced.

Vastaus yritykseltä Clever Energy Boilers
We’ve had a wonderful experience with getting our new boiler. The sales rep came out quickly, we felt comfortable and the company seemed really good. 4 days later we had the boiler installed and they did a fantastic job!! The boiler works beautifully, they tidied up and made sure it was the best install.
So happy with this company and our lovely new boiler!!

Vastaus yritykseltä Clever Energy Boilers
Always a great experience quick and easy to book a service

Vastaus yritykseltä Clever Energy Boilers
This is a new experience for me. This company really listens to feedback, acknowledges mistakes, apologises and actively sets on a mission to correct past errors to create a positive customer relationship going forward. After my review 22/10/2025, CE Boilers have done everything possible to correct an unfortunate mistake from earlier this year. I am now a happy customer; my boiler has been serviced, and Lewis has delivered on everything he promised. Thank you. I am now back with this company because even though mistakes can happen, CE Boilers actively cares and proves you can regain a customer’s trust. Again, thank you.
Amazing service
Thank you James and Ben what a fantastic service from you guys from start to finish exceptional.Shout out to Alison too from accounts.
I would highly recommend clever energy boilers very fast reliable and tidy service job is carried out to the highest standard and the prices are very reasonable.
My boiler broke down could not repair contacted clever boilers through Checkatrade within 2 days my new boiler was fitted.
Thank you again and I will be recommending you to family and friends.

Vastaus yritykseltä Clever Energy Boilers
Very good and helpful
Rang me to boom service In
Provided with all information required

Vastaus yritykseltä Clever Energy Boilers
Great job, and very competitive price for the Worcester boiler with 14 year warranty!

Vastaus yritykseltä Clever Energy Boilers

Vastaus yritykseltä Clever Energy Boilers
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