Really impressed by the team at Clearvision in Wetherby. I felt under no pressure during the sales process and in fact helpful suggestions were made regarding re-positioning my front door to gain m... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great experience once again using Clear Vision. Having had our windows and door replaced i had no hesitation in getting the team in again to do my elderly parents house when theirs needed doing. G... Näytä lisää
I wanted my old conservatory replaced with a more usable space during summer and winter. Clear vision came up with good ideas and plans of a solid roof with upvc windows and doors. They covered every... Näytä lisää
Yritys on vastannut
Everything from start to finish with Clear Vision was excellent, very informative at all stages, great advice and options explained at every step along the way, the fitting team only needed two days t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Conservatory Supply and Installation
- Rakennusyhtiö
- Lasituspalvelut
- Remonttitarvikeliike
- PVC-ikkunatoimittaja
Yrityksen kirjoittama
Clear Vision is a family-run business working in partnership with Eurocell to provide and install UPV-C windows/doors, Composite doors, solid tiled roofs, roofline, garden rooms, and more. You won't find any hyped-up deals or old-fashioned sales pitches here, we're not that sort of company. We believe in long-term relationships with our customers who come back time and time again. Our team of fitters work to the highest of standards and all of our work comes with a 10-year guarantee. We believe it's quite simple, A-rated products deserve no less than A-rated service. At Clear Vision, we pride ourselves on offering exceptional service and high-quality products that stand the test of time. Here are just a few reasons why we believe we're the best choice for your Yorkshire home improvement needs: Highly Rated Our windows and doors are A-rated for energy efficiency, helping you to reduce your energy bills and lower your carbon footprint. Quality Service Our team of expert fitters have years of experience and work to the highest standards, ensuring that your home improvement project is completed to your satisfaction. 10-Year Guarantee All our products come with a 10-year guarantee, giving you peace of mind and assurance that you're investing in quality and durability.
Yhteystiedot
Dryson House, LS22 7SU, Wetherby, Yhdistynyt kuningaskunta
- 01937 413207
- sales@clearvisionuk.co.uk
- clearvisionuk.co.uk
4,8
Erinomainen
167 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Clear vision supplied and fitted my…
Clear vision supplied and fitted my garden room, the guys who fitted it couldn’t do enough for me from start to finish.
Would highly recommend them to anyone.
It looks awesome cheers guys
3. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Graham, Its great to hear that you're pleased with your new garden room. Thank you for leaving us such a good review.
Do not trust this company for anything…
Do not trust this company for anything more than fitting windows & doors.
Bullet points
6/4/24 started engineered raft foundation builder removed pre laid MOT foundation approximately 30Ton’s.
7/4/24 laid re bar grid on soil then laid 210 mm concrete slab onto top grid
NO SUB BASE.
8/4/2024 built dwarf walls.
Clear vision took just over 7 days to complete conservatory including electrics, plumbing and plastering.
22/5 /24 conservatory flooded 6” water.
26/5/24 second flood put in.
Remedy fill floor with 10” of concrete
No insulation or screed.
Final inspection Integral BCS.
I pointed out no sub base and base not built to structural engineers plans.
Clear Vision had not employed a structural engineer .
New engineer appointed but Clear Vision fell out with them so another engineer appointed.
New engineer advised building to be demolished and start again.
Clear Vision tried everything they could to avoid this but in the end demolished.
On 5/10/24 rebuild started.
27/10/24 New ceiling collapsed
Then patched.
Insulation &screed floor laid.
01/01/2025 conservatory flooded again
DPM not tied into damp course.
Conservatory failed final inspection 28/2/25.
Still waiting for date for floor to be replaced.
If you think Clear Vision staff are fantastic & helpful wait until things go wrong you will see the other side.
I have 186 photos available
total shambles
14 month along and still not finished
Nick,
I liked your reply, you have blamed everyone else for this debacle but clear vision. I think Josh wrote this reply as it’s his usual (I’m the victim here) narrative
Josh is the MDs husband.
You mentioned the first builder not being up to your usual standards,
didn’t you check out the quality of his work first or did you employ him because his son works at Clear Vision.
You stated you brought in a structural engineer for the rebuild. I informed you at our first meeting the raft needed to be designed by a structural engineer but As Josh was running the show he decided to cut corners.
You also blamed me for the delay in the final inspection I would like to know HOW.
You are now having to rip out the screed floor as the structural engineer designed it wrong.
The structural engineers and myself are baffled by this, at what point is king span and screed floor STRUCTURAL ?
you have offered £270 as a redecoration allowance this doesn't nearly cover the cost.
The 3rd leak on the 01/01/2025 caused because the screed floor experts as you called them didn’t tie the DPM into the damp proof course creating a secure water tight tank.
This had a knock on effect while the screed floor was drying it released moisture into the conservatory which affected the paint this will need to be removed before re painting.
Your remedial work will cause a lot of dust so the conservatory will require a professional clean before the painters come in.
You also stated clear vision has installed hundreds of conservatory’s funny I can’t find any reviews on this as you have only been trading since 2022 I find that hard to believe but then again that’s Josh
let me know your thoughts on these points.
Nigel.
15. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Dear Nigel,
Firstly, please accept our sincere apologies for the issues you've encountered during the course of this build. We fully understand the frustration and inconvenience this has caused, and we genuinely regret that your experience has not reflected the high standards we aim to uphold.
Given that your property is located on a flood plain, we were always aware that the project would present certain complexities. Before any construction work commenced, we took the necessary step of involving the building control inspector on-site to ensure that all foundation work would be carried out in strict accordance with the relevant regulations and guidelines.
To carry out the foundation works, we appointed a qualified and registered builder. Regrettably, this contractor did not meet our or your expectations and ultimately failed to deliver to the standard required. We are extremely sorry for this and recognise the impact it has had on your project.
From the outset, our intention has always been to resolve any issues and ensure that the final result meets both your expectations and all regulatory standards. As a gesture of goodwill and in recognition of the difficulties caused, we reduced the final balance by £5,000.00. Additionally, at further expense to ourselves, we engaged a new builder to remove the existing conservatory and begin corrective work. We also commissioned a structural engineer to reassess the site, followed by comprehensive soil testing to ensure we had updated and accurate recommendations for the foundations, DPM (damp-proof membrane), and damp course.
Following the engineer’s revised guidance, work resumed in line with the new structural requirements. However, the final inspection was delayed by yourself. Unfortunately, the engineer’s plans contained an error in this regard whereby the DPM was situated in the wrong place.
We understand your reluctance to allow the original contractor to return, even after we offered two separate dates for the necessary remedial work to be carried out. However, without access to the site and permission to proceed, we are limited in what we can do to resolve the outstanding issues.
Throughout this process, our goal has always been to make things right. We are proud of our track record, having completed hundreds of conservatory installations and upgrades with excellent feedback from our clients. It is disheartening to hear that you feel we have not been helpful, as we have consistently tried to resolve matters at considerable cost to ourselves.
We sincerely apologise once again and remain committed to putting this right. We hope that we can agree on a way forward that allows us to complete the necessary works and bring this project to a satisfactory conclusion for you.
(Updated)
Thank you, Nigel. We understand that you've updated your original review. However, this platform is intended for leaving fair and honest feedback, rather than ongoing conversation.
As we've mentioned previously, our priority is to ensure you're satisfied as a customer, and we remain committed to doing our utmost to resolve any concerns you may have.
Incredible communication
Incredible communication, clarity and service from start to finish from the management and the whole team. I couldn’t recommend enough. Thank you so much for a great install. I’ll be recommending to all friends and family!!!!!
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Matthew, thank you for the kind words.
100% would recommend
I am renovating my house and I needed some new windows and bifold doors. I was told by a friend about clear vision, my friend said they are the best at what they do so I gave them a go. Safe to say my friend was spot on clear vision were quick, friendly and fit my windows to a high standard with no mess. 100% would recommend 👍🏻
14. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
HI Lydon, Its great to hear you were pleased with everything. Thank for leaving the review.
Just had our windows replaced
Just had our windows replaced, got a few quotes from other window companies and clear vision windows and doors gave us the best quote. Only took a few weeks before the team was round to install them, had great communication throughout the process and was really pleased with the end result. Not only was they the best price but the quality was not compromised would definitely be using clear vision windows and doors for our new doors in the near future. Thank you .
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Matthew, thank you for the kind words and its always great to hear when customers are pleased with our products and service.
Really happy with the team at Clear…
Really happy with the team at Clear Vision, would highly recommend.
Great service provided from the initial consultation to final installation. So pleased with the quality of the windows & doors they have finished the house off perfect.
1. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Neve, thank for taking the time to leave us the review!
Excellent service
I hired Clear Vision Windows and Doors to replace 26 windows on our commercial unit in Morley. From the initial consultation to the completion of the job, their service was fast, efficient, and competitively priced. I had received quotes from three different companies, and Clear Vision stood out for their professionalism and value. I would highly recommend them to anyone looking for quality window and door replacements.
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Alex, thank you for leaving us such a great review. Fantastic to hear that you were pleased with our service.
New front door
Have waited a couple of months before giving a review as I believe a real judgement of a company is there after sales service and this has been terrible. Had a new front door fitted, 1st problem wrong colour delivered, admittedly that was miscommunication and I did sign for it so I knew there was no point disputing it and I didn't mind the light grey instead of the dark grey, the installation guy gary was a really nice bloke, but the letterbox was damaged and after numerous calls they just seem to have washed their hands of replacing it after saying it would be replaced in a week 2 at the most,didn't want to write a review like this but had no option
24. helmikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Mr Westerman. please except our apologies, this was booked in for a couple of weeks ago and for some reason we have it marked as resolved on our system. Gary has the letterplate on his van so we'll get out to you asap to get this swapped over. Again apologies for the confusion. I'll call shortly to book in a suitable date/time.
New conservatory roof
Great team of tradesmen. The job went smoothly throughout and we were thrilled with the end result. We would recommend Clear Vision without hesitation.
Thanks
Ken Maxim
19. helmikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Ken, thank you for the kinds words and we hope you can enjoy your new space for many years to come!
A great product (Eurotherm Roof).
A great product (Eurotherm Roof).
The gents who came to fit the roof did a fantastic job in some pretty bad weather, they worked there socks off to get us water tight on day 1and where polite throughout the time it took.
10. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Jonathan, Thank you for taking the time to leave us a review, we hope you're enjoying you're new conservatory!
Professional & seamless service from…
Professional & seamless service from Nick & his team from start to finish on the ordering, surveying & installation of my new composite front door. Very pleased overall.
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Julie, we appreciate you taking the time to leave us a review.
Great service
Quote and installation all done on time and as agreed with no disruption.
The work was completed to a high standard and the area was left clean and tidy.
The team were knowledgable and supportive throughout.
17. helmikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Janet, thank you for your kind words
Replacement Windows and Back Door
Good Price
Quick Delivery
Fast Installation
Clean and Tidy
12. helmikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Thank you!
A great job from start to finish with…
A great job from start to finish with good organisation, excellent continuity and customer service. Our large under-used conservatory has been transformed into a beautiful new room with a plastered domed ceiling. Can’t wait to get in there once it’s painted.
13. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Hi Henry, great to hear that you're pleased with the conservatory transformation. Thank you for taking the time to leave this review.
Great service and fab work
Great service and fab work , Gary was more than helpful .
27. tammikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Thank you for leaving the review, much appreciated.
Composite front door
From start to finish a very easy and pleasant transaction. I was shown around the showroom by Nik, documents were sent via email promptly. Garry the surveyor made contact to arrange to measure up and I soon got a date for fitting. Garry and son fit the door, they were great and very meticulous about their work.
I love my front door. Thank you
23. tammikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Thank you for the kind words Vikki, great to hear you like your new door!
Thank you Clear Vision.
Great service from first contact to completion. Offered helpful advice by Adam at Consultation on style and configuration of windows and doors. Quick to respond to any questions, and quick to get us booked in for fitting. Mark and Gary fitted in the time scale promised and our house was left clean and tidy. Overall, very pleased woth product and service, would highly recommend! Thank you Clear Vision.
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clear Vision Windows and Doors
Thank you for taking the time to leave us a review, it is much appreciated.
New house windows
Excellent company very knowledgeable professional and friendly. Sales manager Nick started our process of renewing all house windows. Alternatives discussed plan and costing agreed. Work completed in agreed time frame by very experienced and capable fitters Dave n Adam plus Gary in the afternoon. Brilliant result everything according to plan. Would not hesitate to recommend this company.
15. tammikuuta 2025
Vastaus yritykseltä Clear Vision Windows and Doors
Thank you for the kind words David.
had a new conservatory roof
had a new conservatory roof. clear vision staff were excellent from start to finish. explained everything. the fitters .electrician and plasterers clean up to a very good standard. i would recommend this company, we now have a warm conservatory in winter. thank you clear vision Howard and Alison Jackson
25. marraskuuta 2024
Vastaus yritykseltä Clear Vision Windows and Doors
Thanks for the kind words Howard and it's fantastic to hear you are enjoying your new conservatory.
Very good service and end product
Very good service and end product. All tradesmen were excellent and undertook the works efficiently and to the agreed programme.
15. marraskuuta 2024
Vastaus yritykseltä Clear Vision Windows and Doors
Great to hear that you were pleased with everything Tony and thank you for taking the time to leave us a review.
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