Chupi Jewellery Arvostelua 

112
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Yesterday we picked the most important rings of our lives. From start to finish Kat made the process effortless, fun and meaningful to us both. She took the time to get to know our story, selecting... Näytä lisää

Saanut 5/5 tähteä

From the moment I walked into Chupi, I knew this was going to be something special. Choosing jewellery that carries so much meaning is a big decision, and Cecilia ❣️ made the entire experience fee... Näytä lisää

Saanut 5/5 tähteä

Katerina was just brilliant helping us find and customise a very special ring. We were very impressed by Chupi’s ethics and sustainability, and the whole experience was joyful. Thank you Kat!

Saanut 5/5 tähteä

I went to Chupi with no idea what to choose for my proposal ring but Cecilia helped me find the perfect ring. After asking thoughtful questions about my girlfriend's tastes, personality, and appeara... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kultasepänliike

Yrityksen kirjoittama

Chupi is a multi award-winning fine jeweller specialising in unique Engagement Rings, Wedding Rings and Fine Jewellery. Made in Ireland with 100% Recycled Solid Gold, Carbon Neutral Lab Grown Diamonds and Precious Gemstones. Visit our Irish flagship Store in Powerscourt Townhouse on Clarendon Street or Shop Online on www.chupi.com.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

112 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(112)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Disappointed by the lack of flexibility

I am a long time customer of Chupi as I bought a necklace with my initial disc a few years ago, I then bought my daughters initial disc to add to my own after she was born and I wear these together everyday. I recently contacted Chupi to ask if I could buy the stars in the sky disc to add to my existing chain but was told they could not sell the disc on its own. I was very disappointed by this as I do not need a second chain, I only wanted the disc to add to my existing one.

22. marraskuuta 2022
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Orla, thanks for your feedback, we’re very sorry to hear of your negative experience. Unfortunately we don’t sell this pendant by itself. I would recommend purchasing on a longer chain than you wear your initial discs allowing you to layer them together. Our Black Friday offer is currently in place until Midday today with 20% off.

Saanut 1/5 tähteä

Overpriced!

Their engagement rings are extortionately overpriced- for what I was quoted in Chupi I got a far superior quality diamond elsewhere. Make sure to shop around.!!

28. lokakuuta 2022
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Aoife

Thank you for taking the time to leave your review. We appreciate and value all feedback as it helps us to continue to learn and improve.

Every Chupi piece is designed and handmade here in Ireland. We take huge pride in the distinct designs we create from our studios to ensure each piece carries the subtle but recognisable mark of a Chupi piece and of the quality of craftsmanship that brings every piece to life.

We work with many of Ireland's finest casters, master goldsmiths and specialist setters in producing our work, and we are very proud to be a part of a small community of businesses that choose to produce here in Ireland and for whom we hold huge respect.

Sustainability is one of our core guiding principles here in Chupi. We make special efforts to source all of our gold, diamonds and gemstones from a select group of trustworthy suppliers who work with us towards achieving our goals of quality, transparency and carbon neutrality.

Our diamonds are of impeccable standard. Whether natural or lab grown, we individually select our diamonds to find the best combination of cut, colour, carat and clarity that will ensure the natural beauty of these stunning stones shines bright . Each diamond of 0.5ct or greater is independently certified by internationally recognised gemological institutes. Our preference is to source D-F Colour, with VSI or better clarity and excellent grades of Symmetry, Cut and Polish and all our lab grown diamonds are transparently sourced and carbon neutral. We can also offer bespoke diamond sourcing to meet your specific requirements on request.

While we are sorry that this cannot change your experience with us, we hope this sheds some light on the value of a Chupi piece.

Kind regards,

The Chupi Team

Saanut 5/5 tähteä

Chupi and their customer service team…

Chupi and their customer service team are a pleasure to deal with. Prompt, professional and friendly. There was a little delay in the delivery but the way they dealt with it was very impressive! Thank you Chupi!

5. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

An all round magical experience

An all round magical experience! From our appointment in the shop, emails, customer support to the ring itself. Thank you Chupi for making engagement ring shopping such a memorable and meaningful experience.

24. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have never in my life had such a…

I have never in my life had such a pleasure of corresponding with customer care team! My items were stuck at customs and the team took over the whole process of making sure that items are delivered back to the studio for the Clean up! They were responding super fast to any query I had. Wish every company had such an amazing team that is always very nice and responsive! Sure thing will be buying agin!

Roza and Martyna

7. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service!

The customer service is fantastic. This is my 2nd Chupi order and the process has been so efficient and the staff were so lovely every step. Can’t wait to receive my order 😊

12. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This was one of the nicest purchacing…

This was one of the nicest purchacing experineces I have had in a long time. I was dealing with a really sweet girl called Mollie. She made the whold experence run very smooth. I was informed all the time of the status of my purchace, and she even pulled a few stringes to get a lighter colloured dimond in the ring which was an added bonous. Thank you all for your help and support.

3. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The Chupi Team are pure gold!

The staff at Chupi went above and beyond recently to help me with a chupi piece I lost. Mollie was so helpful and understanding, I couldn’t speak more highly of the whole chupi team!

3. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

10/10, will buy my next engagement ring here

I purchased my engagement ring from Chupi and was very impressed at the whole process. Unfortunately I can't remember the name of the person who helped us at the appointment in the Dublin store but she was very helpful, put together a collection of rings based on the style I was interested in, and then waited patiently while I agonised over them all. I later contacted customer services and Nadia was able to expedite the ring for collection when I was next in Dublin which meant I didn't have to worry about it in the post. Mollie in customer services was also very helpful in setting up a discount on wedding bands as it was bought during the offer window.
On top of the excellent customer services, probably most importantly the ring is really beautiful- I had been looking at rings for a few weeks before this and everything was starting to look the same. The attention to detail in the band is probably what stands out to me compared to other jewellers.

3. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I would give more than 5 stars if…

I would give more than 5 stars if possible. I got a necklace from my boyfriend 2 years ago, which I wear every single day and love so much. It had turned a little bit bronze-ish. I was going to Dublin for holidays, so I checked with Chupi in advance to see if I could bring it into their store to see what they could do to clean it up. They were so incredibly friendly and helpful. They send my piece back to the Atelier to get cleaned up and replated so it would look like new. I also don't live in Ireland anymore and they were so accommodating in sending it abroad free of charge. Absolute impeccable service and amazingly beautiful pieces of jewellery. Special call out to Maria for providing such great customer experience.

3. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

midi disc initial necklace

I ordered the midi disc necklace with an initial. Initially FedEx lost my package but right when I got in touch with Chupi customer service they took over and launched an investigation. They even went ahead and sent me a replacement, which came very quickly while they dealt with the other order on their end. They also made sure to communicate with me every step of the way even ensuring that I received the necklace when it was marked as delivered. I will never take the necklace off- it is dainty and beautiful- perfect for everyday. I would definitely order from this company again. Thank you!

2. kesäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful!

Everything about Chupi’s jewellery is absolutely beautiful. Make with love, heart and soul.

29. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have both bought for others and…

I have both bought for others and received a number of pieces from Chupi and am thrilled with every single one of them. They all represent such beautiful visual reminders of important milestones and achievements and I look forward to them being passed to my daughters some day. Thank you to all at Chupi!

25. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service!

I ordered my wedding ring- Crown of Sky with Chupi and I was so impressed with the customer service. The girls were so helpful in any questions I had and even checked in to make sure the ring was perfect afterwards.
The attention to detail and care given to each piece of Chupi jewellery I have ever gotten has been amazing and the packaging is beautiful.

19. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The most wonderful customer experience…

The most wonderful customer experience from start to finish, so glad I treated myself. It's a piece I've wanted for such a long time, admiring from afar. It has absolutely exceeded expectations in real life and I know I will have it forever

11. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was first introduced to Chupi…

I was first introduced to Chupi Jewellery by my sister in law and fell in love instantly with their incredibly beautiful pieces! My most recent purchase is fab and their customer service is always super efficient and friendly!

11. toukokuuta 2022
Oma-aloitteinen arvostelu

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