Yesterday we picked the most important rings of our lives. From start to finish Kat made the process effortless, fun and meaningful to us both. She took the time to get to know our story, selecting... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From the moment I walked into Chupi, I knew this was going to be something special. Choosing jewellery that carries so much meaning is a big decision, and Cecilia ❣️ made the entire experience fee... Näytä lisää
Katerina was just brilliant helping us find and customise a very special ring. We were very impressed by Chupi’s ethics and sustainability, and the whole experience was joyful. Thank you Kat!
I went to Chupi with no idea what to choose for my proposal ring but Cecilia helped me find the perfect ring. After asking thoughtful questions about my girlfriend's tastes, personality, and appeara... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Chupi is a multi award-winning fine jeweller specialising in unique Engagement Rings, Wedding Rings and Fine Jewellery. Made in Ireland with 100% Recycled Solid Gold, Carbon Neutral Lab Grown Diamonds and Precious Gemstones. Visit our Irish flagship Store in Powerscourt Townhouse on Clarendon Street or Shop Online on www.chupi.com.
Yhteystiedot
Powerscourt Townhouse, Clarendon Street,, D02 XK53, Dublin, Irlanti
- 0035315984702
- care@chupi.com
- chupi.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing company with 10/10 customer…
Amazing company with 10/10 customer service.
Really helpful and prompt response to any queries.
Would highly recommend.
Disappointed by the lack of flexibility
I am a long time customer of Chupi as I bought a necklace with my initial disc a few years ago, I then bought my daughters initial disc to add to my own after she was born and I wear these together everyday. I recently contacted Chupi to ask if I could buy the stars in the sky disc to add to my existing chain but was told they could not sell the disc on its own. I was very disappointed by this as I do not need a second chain, I only wanted the disc to add to my existing one.

Vastaus yritykseltä Chupi Jewellery
Overpriced!
Their engagement rings are extortionately overpriced- for what I was quoted in Chupi I got a far superior quality diamond elsewhere. Make sure to shop around.!!

Vastaus yritykseltä Chupi Jewellery
Chupi and their customer service team…
Chupi and their customer service team are a pleasure to deal with. Prompt, professional and friendly. There was a little delay in the delivery but the way they dealt with it was very impressive! Thank you Chupi!
An all round magical experience
An all round magical experience! From our appointment in the shop, emails, customer support to the ring itself. Thank you Chupi for making engagement ring shopping such a memorable and meaningful experience.
I have never in my life had such a…
I have never in my life had such a pleasure of corresponding with customer care team! My items were stuck at customs and the team took over the whole process of making sure that items are delivered back to the studio for the Clean up! They were responding super fast to any query I had. Wish every company had such an amazing team that is always very nice and responsive! Sure thing will be buying agin!
Roza and Martyna
Wow the customer service and ability to…
Wow the customer service and ability to appease customers really makes Chupi stand out. They dealt with my request almost a year after my purchase to such a high standard. They really stand over their Jewellery and are fantastic to deal with.
Great service!
The customer service is fantastic. This is my 2nd Chupi order and the process has been so efficient and the staff were so lovely every step. Can’t wait to receive my order 😊
This was one of the nicest purchacing…
This was one of the nicest purchacing experineces I have had in a long time. I was dealing with a really sweet girl called Mollie. She made the whold experence run very smooth. I was informed all the time of the status of my purchace, and she even pulled a few stringes to get a lighter colloured dimond in the ring which was an added bonous. Thank you all for your help and support.
The Chupi Team are pure gold!
The staff at Chupi went above and beyond recently to help me with a chupi piece I lost. Mollie was so helpful and understanding, I couldn’t speak more highly of the whole chupi team!
10/10, will buy my next engagement ring here
I purchased my engagement ring from Chupi and was very impressed at the whole process. Unfortunately I can't remember the name of the person who helped us at the appointment in the Dublin store but she was very helpful, put together a collection of rings based on the style I was interested in, and then waited patiently while I agonised over them all. I later contacted customer services and Nadia was able to expedite the ring for collection when I was next in Dublin which meant I didn't have to worry about it in the post. Mollie in customer services was also very helpful in setting up a discount on wedding bands as it was bought during the offer window.
On top of the excellent customer services, probably most importantly the ring is really beautiful- I had been looking at rings for a few weeks before this and everything was starting to look the same. The attention to detail in the band is probably what stands out to me compared to other jewellers.
I would give more than 5 stars if…
I would give more than 5 stars if possible. I got a necklace from my boyfriend 2 years ago, which I wear every single day and love so much. It had turned a little bit bronze-ish. I was going to Dublin for holidays, so I checked with Chupi in advance to see if I could bring it into their store to see what they could do to clean it up. They were so incredibly friendly and helpful. They send my piece back to the Atelier to get cleaned up and replated so it would look like new. I also don't live in Ireland anymore and they were so accommodating in sending it abroad free of charge. Absolute impeccable service and amazingly beautiful pieces of jewellery. Special call out to Maria for providing such great customer experience.
midi disc initial necklace
I ordered the midi disc necklace with an initial. Initially FedEx lost my package but right when I got in touch with Chupi customer service they took over and launched an investigation. They even went ahead and sent me a replacement, which came very quickly while they dealt with the other order on their end. They also made sure to communicate with me every step of the way even ensuring that I received the necklace when it was marked as delivered. I will never take the necklace off- it is dainty and beautiful- perfect for everyday. I would definitely order from this company again. Thank you!
Beautiful!
Everything about Chupi’s jewellery is absolutely beautiful. Make with love, heart and soul.
I have both bought for others and…
I have both bought for others and received a number of pieces from Chupi and am thrilled with every single one of them. They all represent such beautiful visual reminders of important milestones and achievements and I look forward to them being passed to my daughters some day. Thank you to all at Chupi!
Quick and friendly service
Elisa was very helpful and understanding! Resolved my question straight away.
Thanks again!
Amazing service!
I ordered my wedding ring- Crown of Sky with Chupi and I was so impressed with the customer service. The girls were so helpful in any questions I had and even checked in to make sure the ring was perfect afterwards.
The attention to detail and care given to each piece of Chupi jewellery I have ever gotten has been amazing and the packaging is beautiful.
The most wonderful customer experience…
The most wonderful customer experience from start to finish, so glad I treated myself. It's a piece I've wanted for such a long time, admiring from afar. It has absolutely exceeded expectations in real life and I know I will have it forever
I was first introduced to Chupi…
I was first introduced to Chupi Jewellery by my sister in law and fell in love instantly with their incredibly beautiful pieces! My most recent purchase is fab and their customer service is always super efficient and friendly!
Stunning, unique pieces
Amazing quality, stunning, unique pieces. The service in store couldn’t have been better at helping me choose the perfect piece for me.
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