Chupi Jewellery Arvostelua 

112
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Yesterday we picked the most important rings of our lives. From start to finish Kat made the process effortless, fun and meaningful to us both. She took the time to get to know our story, selecting... Näytä lisää

Saanut 5/5 tähteä

From the moment I walked into Chupi, I knew this was going to be something special. Choosing jewellery that carries so much meaning is a big decision, and Cecilia ❣️ made the entire experience fee... Näytä lisää

Saanut 5/5 tähteä

Katerina was just brilliant helping us find and customise a very special ring. We were very impressed by Chupi’s ethics and sustainability, and the whole experience was joyful. Thank you Kat!

Saanut 5/5 tähteä

I went to Chupi with no idea what to choose for my proposal ring but Cecilia helped me find the perfect ring. After asking thoughtful questions about my girlfriend's tastes, personality, and appeara... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kultasepänliike

Yrityksen kirjoittama

Chupi is a multi award-winning fine jeweller specialising in unique Engagement Rings, Wedding Rings and Fine Jewellery. Made in Ireland with 100% Recycled Solid Gold, Carbon Neutral Lab Grown Diamonds and Precious Gemstones. Visit our Irish flagship Store in Powerscourt Townhouse on Clarendon Street or Shop Online on www.chupi.com.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

112 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

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On vastannut 50 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(112)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great shopping experience, lovely jewelery pieces

I knew the brand thx to social media and always thought buying a ring when in Dublin. Yesterday was the day! Spend a night in Dublin before flying back to Swizzy and went to Chupis Jewelery store. Cecilia, was super friendly and helped me find my ring size. I‘ve ordered a black diamond ring and came back the other day to order a second ring as I fell in love with the Chupi pieces - i am broke now but the jewelery is worth it ;-)

Tbh I am not wearing a lot of jewelery. So this is kind of special for me. Cecilia recognized me when I popped in again and organized the details to merge my two orders. I felt welcome and well advised. Would recommend buying in the store not only because of the very nice pieces but because the staff is so friendly and take care of you and your wishes.

22. toukokuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Jacqueline,
Thank you for this lovely 5* review, it really means so much to all of us here in Chupi !
We are so happy you came to visit us ! The Black Diamond Crown of Sky is such a beautiful Chupi ring and I know Cecilia really enjoyed helping you to choose your dream ring and she was so delighted you came back to add the Hawthorn Twig to wear with it !
We hope we can welcome you back to Dublin in the not too distant future.
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

1.5ct Moonlight ring

I recently got engaged and Cecilia was so patient and helpful and she guided us while selecting my ring which was the 1.5ct Moonlight ring 💍 we totally fell in love with it. It exceeded my expectations for my engagment ring. Cecilia was fantastic. She made the whole experience so exciting and fun....i have already booked an appointment with Cecilia to pick my wedding band... ❤ thanks again Cecilia

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Jennifer,
Thank you so much for this gorgeous 5* review.
The Moonlight is such a beautiful ring - we are so happy to hear you love it as much as we do !
Cecilia is a wonderful member of our team and I know she was so happy to help you select the perfect ring. And she and the rest of the team are really looking forward to welcoming you and Declan back in store this weekend to choose you wedding bands !
Very best wishes
Pearl
&
The Chupi Team

Saanut 4/5 tähteä

Beautiful rings

We went to look for a number of rings which my partner had emailed ahead to give them the details. Isabel had them to hand when arrived and nothing was too much trouble when asked to try on alternative wedding bands. It was a pretty easy decision once saw the rings on my finger! Chupi rings as beautiful as they look on Instagram! Only thing I would say on the experience, is it would be nice to have another seating area- when spending so much on jewellery you don’t necessarily want to feel rushed by standing and think the appointment before us had over run which had knock on effect to us initially.

Isabel went the extra mile to calculate the tax as we had travelled from UK. This enabled us to go away for a cocktail and come back on reflection to say we wanted to collect in person - definitely worth anyone coming from UK to consider. Since then, we have received good email updates on progress of rings and can’t wait to collect all in person.

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Louise,
Thank you so much for this great review.
We are so delighted to hear you found your perfect ring with us here in Chupi.
Isabel is a wonderful member of our team and I know she was so happy to help you select your piece and to help figure out the logistics of collection or delivery.
We very much appreciate your feedback and we do try to ensure that there is always seating available for all of our wedding and engagement appointments and we are so sorry that we were not able to facilitate this for you on the day !
We do hope we have the opportunity to welcome you back in store in the not too distant future.
Very best wishes,
Pearl
&
The Chupi team

Saanut 5/5 tähteä

Great service from Chupi

Great service from Chupi, my online order was dealt with by Isabel, with great efficiency and warmth. My beautiful Hawthorn Twig ring arrived well before the estimated date and is everything I could have wished for, well done 👏

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Elizabeth,
Thank you so much for this lovely review.
Isabel is a wonderful member of our team and I know she was so happy to help !
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Cecilia at Chupi was wonderful…

Cecilia at Chupi was wonderful to work with during our visit. She was knowledgeable, friendly, and extremely personable. She was able to help my Mom and I find rings for our memorable trip. Would definitely visit again. Thank you Cecilia!

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

HI Katie,
Thank you so much for this lovely review.
Cecilia was so happy help both you and your mom pick out your special Chupi rings.
We very much hope we can welcome you back to Chupi on your next trip!
best wishes
Pearl
&
The Chupi team

Saanut 5/5 tähteä

I had a great appointment with Cecilia…

I had a great appointment with Cecilia for an engagement ring last weekend. She was so lovely and helpful when choosing my ring, and so accommodating and friendly with our baby during the appointment. It was completely relaxed and it was nice to feel special while there. I was so delighted I left with the ring of my dreams!

6. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lovely experience

I picked out a ruby Lucky Star pendant for a best friend for her birthday. The Chupi team were so wonderful in helping me pick out the perfect dark red charm for her. They kindly sent me photos of the different charms so we could find just the right color. Thank you so much for all of your help! ❤️

11. helmikuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

HI Anna,
Thank you so much for this lovely review.
The team were delighted to help and we hope the gorgeous ruby Lucky Star was just the right red for your best friend.
Wishing her a happy birthday and very best wishes to you too !
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

I fell in love with Chupi jewellery…

I fell in love with Chupi jewellery when I came across the brand a few years ago and always knew I wanted my first Chupi piece to mark a special moment in my life. I had the best experience from the moment I contacted Chupi to book an appointment right through to visiting the store to choose the perfect engagement and wedding ring. Thank you to Cecilia for all her help and for making such a special moment in our lives even more memorable. I can't wait to mark more moments with Chupi in the future.

16. marraskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Victoria,

Thank you for this lovely review,
We are so delighted to hear you enjoyed your Chupi experience.
I know Cecilia was so pleased to welcome you both in store and to help you choose the perfect engagement and wedding rings.
We look forward to welcoming you back to Chupi in the not too distant future !
Very best wishes,
Pearl
&
The Chupi Tea,



Declan

Saanut 1/5 tähteä

I purchased the North Star neclace…

I purchased the North Star neclace which is very much marketed as an heirloom piece . Unfortunately the chain broke.. When I went to the store to see if it could be repaired I was advised this was not an option but I could replace the chain at a cost of 180 euro . This is so disappointing as if it’s meant to be jewellery for life then don’t t use soft gold chains that The store then does not recommend can be repaired. Of note my local jeweller repaired it for 20 euro however it has since snapped in another place, It seems to be just a lip service marketing campaign when it comes to the heirloom description of their jewellery and leaves me no confidence in the quality of the jewellery of their customer service. I suspect they know that there was an ongoing issue with the chain used as they have since replaced it with a different style!

25. tammikuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

HI Claire,

Thank you for taking the time to leave your review.

We genuinely appreciate and value all feedback as it helps to continue to learn and improve.

As with all businesses, we review our supplier base regularly. While our new chains look a little different, we are confident that they have undergone significant quality checks including tension testing to ensure the highest quality.

Every Chupi piece comes with a quality guarantee during which time we provide complimentary repair or replacement services to original owners should a problem arise.

Outside of this time frame some fees may apply to contribute toward the cost of work undertaken by our expert goldsmiths and any necessary components. We work hard to ensure these costs are kept to an absolute minimum.

Our goldsmiths do not recommend repairing chains, as soldering chains can leave the chain vulnerable to future breakages and so we recommend replacing the chain completely. We offer a recycling service for broken chains with a significant discount on the cost of replacement.

While we are unable to confirm the details of your individual experience, this should have been the case for you. All of our representatives work hard to give the best possible service. However, we do take responsibility where we fall short, and we ask you to accept our apologies and to reach out directly to our team if this was not the case.

Kind regards,

Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Monica's customer service was excellent…

Monica's customer service was excellent when I was having issues with my order delivery. The issues were entirely DHL Canada's fault, but Monica was great in following up on her end to see if there was anything further that could be done. Most importantly, my beautiful diamond Claddagh arrived safe and sound. Truly the most beautiful Claddagh I have ever seen or owned.

24. joulukuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Lindsay,
We are so pleased to hear you love your Chupi Diamond Claddagh - it is a truly beautiful ring !
Thank you for this great review.
I know Monica was delighted to try and help with the courier issues, and she was so glad to hear it finally arrived safe and sound
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

I am really happy with the support that…

I am really happy with the support that Monica gave me and managing the delivery. She was very supportive and helpful and it was a pleasure to deal with Chupi, I definitely will use Chupi again.
Thanks Monica.

8. tammikuuta 2025
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi PJ
Many thanks for this lovely review.
I know Monica and the logistics team were delighted to help get your beautiful Stars in The Sky necklace to you in time !
Very Best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Repeat customer, excellent customer service

I've just purchased my 5th ring with chupi today, with Cecelia, who arranged to call me after I emailed with a question about ring sizing after having a baby. She was so lovely, as everyone in Chupi always is. Also, very helpful, full of advice and great communication and professionalism. The rings are beautiful and I can't wait to get my next ring. Highly recommend.

19. marraskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Laura,
Congratulations on the birth of your baby !
Thank you too for choosing Chupi and for this lovely review, it really does mean so much to all of us here in Chupi.
Cecilia is a wonderful member of our team and we are delighted to hear she was able to help you with sizing and making your selection.
We very much hope to see you in store again in the not too distant future.
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Beautiful pieces and Chloe is wonderful!

Chloe was fantastic! From the moment we walked in she was so welcoming, helpful, and took the time to walk us through the jewelry and the history. We truly had a lovely experience and left with some beautiful purchases. A memorable experience for us!

18. marraskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Alicia,
Thank you so much for this lovely review.
We are so delighted to from visitors from far and wide who have discovered Chupi !
Chloe is fantastic and a really valued member of our team.
I know she really enjoyed helping you choose your Chupi pieces.
Thank you again and very best wishes
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Our experience at Chupi was fantastic…

Our experience at Chupi was fantastic from the first moment. We met Chupi early on and worked with Kim to get the perfect ring. The staff truly go above and beyond! I cannot recommend if highly enough.

6. marraskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

HI Andy,
Many thanks for taking the time to share this lovely review.
We are so happy to hear you enjoyed your experience and and we are so delighted you found your perfect ring here in Chupi !
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

I had a fantastic experience purchasing…

I had a fantastic experience purchasing my first piece from Chupi, with the help of Cecilia. I have admired the jewellery for years and knew I wanted my first piece to have a special meaning. After my best friend became unwell recently, I had an idea to get us both the same piece of jewellery so that we would always have a reminder of each other. Unfortunately, she passed away very suddenly and I didn't get the chance to share this with her. To honour her legacy, Cecilia helped me pick a ring that I can wear as a reminder of her beautiful soul and I can't thank her enough for her empathy and warmth during my visit. I would thoroughly recommend.

2. marraskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

HI Catherine,
Thank you so much for sharing your story with us. It really does mean so much to all of us here in Chupi to hear our customers stories of love and hope and everything in between.
What a lovely idea to have matching pieces with your best friend and we are so sorry to hear of her passing.
Thank you so much for choosing a Chupi piece to wear as a reminder of both her and the friendship you shared.
I know Cecilia was so pleased to be able to help pick the perfect ring to remember her by.
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Great experience and great team

I was visiting Dublin and happened to walk into Chupi to look for a wedding band. The sales associates were very kind and patient. I ordered my ring on the spot and was told it would take 4-6 weeks to arrive. It arrived exactly 4 weeks after I ordered it which is impressive since it was made to order and shipped internationally. I also reached out to the customer service team to ask for it to be engraved and it did not take any extra time! I would highly recommend Chupi, everyone I interacted with was very kind and knowledgeable.

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Xiana,
Thank you so much for sharing this great review.
We are so pleased to hear you found your ideal wedding band here with us in Chupi and that our team were able to assist with your request for engraving in time.
Very best wishes
Pearl
&
The Chupi Tea,

Saanut 5/5 tähteä

I had the most amazing experience in…

I had the most amazing experience in the Chupi store today with Cecilia. I was looking to buy myself a special ring for a significant life moment and Cecilia couldn’t have been more helpful and patient. I had no clue what I wanted to go for and I tried on so many different styles and Cecilia guided me through every option giving me a bit of the back story behind the rings too. I left with not one but two amazing rings and an experience that I will never forget. I bought my first chupi piece 5 years ago, my experience then was just as amazing as it was today and it’s wonderful to see a company maintaining that level of experience over the years. The new store is fabulous as well it felt like such a treat.

25. lokakuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Lisa,
Thank you so much for all your kind words and this wonderful review.
It means so much to us all here in Chupi to share in our customer's journeys and to help mark all of their moments of love and hope and everything in between !
Cecilia is a wonderful member of our team and I know she really enjoyed helping you pick your beautiful rings, they are both such special pieces !
We look forward to welcoming you back to store in the not too distant future
Very best wishes
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Beautiful piece of jewellery with sentimental value.

For our anniversary my husband bought me the necklace with the 3 stones symbolising 3 stars with has sentimental value for us. I really like the fact that the chain has option of 3 different lengths. I have to mention Sadhbh who I met in store and had such a warm and helpful chat with and then follow up emails. She is a real asset to the team in Chupi. The presentation of the necklace was just lovely. I am looking forward to wearing my necklace.

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Dear Olga,
Thank you so much for this lovely review. It really does man so much to us all here in Chupi. We love to hear how our pieces resonate with our customers, it makes it so special.
Sadhbh really is a wonderful member of our store team and I know she was delighted to helpm you choose the perfect piece.
Very best wishes,
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

A brilliant Store

Myself and my fiance attended chupi last Sunday 8th September 2024 as we had an appointment booked to have our engagement ring resized and to view wedding rings. We were running an hour late and panicking a little. We were met by Sadbhb at reception and she put us at ease straight away as she was very professional, calm and friendly. Sadbhb had great knowledge of the Chupi collection and we had chosen our wedding rings with great ease due to Sadbhbs guidance. She also resized our emerald engagement ring to perfection, as I had chosen one a little on the large side. I highly recommend anyone looking for a beautiful and affordable engagement/wedding ring to look at Chupi first! Great work Sadbhb and thank you again.

Mel and Rich

8. syyskuuta 2024
Oma-aloitteinen arvostelu
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Dear Mel & Rich,
Thank you so much for this wonderful review, it really does mean so much to all of us here in Chupi.
Sadhbh is a wonderful member of our Store team and I know she was so happy to help you resizing your engagement ring and selecting the perfect wedding bands.
Wishing you every happiness,
from
Pearl
&
The Chupi Team

Saanut 5/5 tähteä

Fantastic encounter with Cecilia from

Fantastic encounter with Cecilia from the beginning to the end. The team made sure we were respected and at ease, and the rings are stunning. I heartily suggest it to LGBTQ+ couples, as certain stores made my soon-to be husband feel really uncomfortable.

13. elokuuta 2024
Chupi Jewellery-logo

Vastaus yritykseltä Chupi Jewellery

Hi Ava,
Thank you so much for the lovely review, it really does mean so much to all the team here in Chupi.
Cecilia is a wonderful member of our store team and I know she was delighted to help you and your partner pick your perfect rings.
Wishing you both every happiness.
Very best wishes,
Pearl
&
The Chupi Team

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