Chronology Arvostelua 

54
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered a specific sized cabinet for my vinyl. Gemma and the team were fast to respond to my queries and contacted me when there were unavoidable delivery delays. Cabinet arrived this morning safely... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Absolutely lovely record cabine, solid and well built. Delivery was excellent and company kept me updated. Would definitely buy another once I fill this.

Yritys on vastannut

Saanut 3/5 tähteä

Fantastic product, great quality and easy to assemble. Looks fab. However, order was despatched late and no communication until I followed it up to ask where it was. Once this was done, delive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were very wary about purchasing our vinyl player cabinet from here as a few weeks before we'd been let down by another provider (possible scam) We needn't have worried. Ordering was simple, commu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Huonekaluliike
  2. Huonekalujen tekijä
  3. Kalustevalmistaja
  4. Rustiikkihuonekalujen myymälä

Yrityksen kirjoittama

At Chronology, we build beautiful handcrafted, rustic furniture. Our signature style combines the warmth of solid wood paired with industrial style metalwork. We love working with materials like steel tube, hairpin legs, and box section steel to create furniture that’s both sturdy and full of character. We have an ever growing range of dining tables and benches, desks, bookcases, shelf units, hi fi cabinets, tv stands, console tables, coffee tables and more, all made by our own team in our North Yorkshire workshop. We offer a wide range of standard sizes but we're also able to provide custom pieces too. If you have a specific design in mind, we’d love to hear about it. We’re always up for a challenge and enjoy working with customers to create something unique and perfectly suited to their space. We deliver all over the country, and much of our business comes through online orders, but we do also have a showroom in Brompton on Swale, North Yorkshire, just outside of the beautiful historic market town of Richmond. We're open from 9:30 - 5:00pm, Monday to Friday and on Saturdays by appointment. You're very welcome to come and see our products firsthand and experience the craftsmanship that goes into each piece. Whether you're looking for a rustic dining table, a stylish bench, a functional desk, or a beautiful bookcase, we have something to suit every taste and style.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

54 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(54)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent and handsome looking shelving…

Excellent and handsome looking shelving unit, made to measure. Good materials, solid build and attention to detail. Delivery and communication was first class and all for a decent price. Thanks!

28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thank you very much for your order of the shelving unit, and for taking the time to leave feedback. We hope you enjoy many years of use from your new furniture.

Saanut 5/5 tähteä

Ordered a made to measure piece

Ordered a made to measure piece. Customer service was brilliant. Gemma and Paul were very patient, whilst with their help, I finally decided what was the best option.
It was delivered to London personally, the driver carried it in and even screwed it together for me. The quality is great. Very happy!

25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks Carilyn. Great to hear that you're happy with your new furniture, and the service you've received. Thanks for taking the time to leave us a review.

Saanut 5/5 tähteä

Excellent quality and great value for money

Ordered two bookcases that were excellent quality and very good value for money. Impressed that they were able to deliver from North Yorkshire all the way down to Dorset for free, and their delivery driver was a real gentleman. Certainly plan to order more pieces of furniture from these guys.

26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

We're very pleased to hear you're happy with the quality and value of your bookcases. Thanks again for ordering from us. And yes, please do get in touch if you'd like to order again, we'll be happy to help.

Saanut 5/5 tähteä

Exceptional furniture and service

I've ordered two bookshelves from Chronology and I was absolutely delighted - both are absolutely gorgeous and so obviously of good quality. They both make the whole room look fantastic - helping my house channel a rustic feel! I love how Chronology offers various different sizes of items so you can find items that work in unusual spaces e.g. a narrow nook, or a thin ledge on the side of your stairs. The stairs were extra awkward as I'm very short and needed to still be able to reach my books when I'm lower down on the stairs - I spent hours trawling the internet for an option that would work. But Chronology even has a solution for that with their staggered cube style bookshelf of varying lengths, so the shelves are very high at the top of the stairs and very low on the bottom, but also use the storage space fully length-wise. Martyn who delivers is also lovely and very kindly put the bookshelf in place both times, including in one very tight space up the side of the stairs. Great communication and service overall.

22. helmikuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thank you so much for taking the time to leave a review, and for your repeated custom. I'm pleased to hear the whole process went smoothly from ordering to delivery, and that we were able to provide something that works perfectly for your space.

Saanut 5/5 tähteä

High quality materials, well crafted

Lovely bookshelf, high quality and looks great. Would definitely recommend.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks Lizzie, we really appreciate the feedback and glad to hear that you're pleased with your new bookshelf.

Saanut 5/5 tähteä

Excellent quality and service

We bought a dining table from Chronology and couldn't recommend them enough, from start to finish excellent service.
We wanted quite a long table so Paul created us a bespoke length that seated 8 people. Gemma was friendly and helpful throughout. The quality of the table is outstanding. I can't wait to get the whole family together for a meal around our new dining table. We will definitely use chronology again in the future.

31. toukokuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

That's great to hear Abigail. We're really glad you're happy with the dining table. Thanks very much for ordering from us, we hope you'll enjoy using it for many years to come!

Saanut 5/5 tähteä

Such a friendly and professional…

Such a friendly and professional service! Our table and chairs were delivered on time and exactly as ordered. Can highly recommend and will be ordering more pieces soon. Thank you to Paul and the team!

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks for taking the time to leave a review Stephanie. We hope you enjoy using your new table and chairs. Very happy to hear that you'd like to order more pieces from us - we look forward to hearing from you!

Saanut 5/5 tähteä

Amazing Furniture, excellent customer service!

Just had my new dining table and custom storage unit and couldn't be happier. I contacted Chronology as I had seen their add on Facebook and really liked the look of their products. I needed a storage unit to fit into a tight space and after reaching out, Gemma came back to me with all the options for customising my unit. Gemma was very helpful and kept me updated throughout the process. Everything was delivered within the expected time frames and both pieces are perfect. I am now saving up for a desk and cant wait to order it.

2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks very much for the review Andrew. Great to hear you're happy with your new furniture. Let us know when you're ready to order the desk and we'll be very happy to assist with that.

Saanut 5/5 tähteä

Really great furniture with a difference

Bought two separate products ( desk initially then dining table/bench) and on both occasions, a great service and delivery was communicated well and on time so thanks John. We love the furniture and are delighted with the design and quality and after service advice on maintenance. Really can recommend as unique and well made.

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks very much Sue, we really appreciate you taking the time to share your thoughts on the furniture and the service you received. Glad to hear that you're happy with the desk, and the table & bench.

Saanut 5/5 tähteä

Brilliant piece of furniture

Brilliant piece of furniture - it was exactly what I wanted. We’ve had a lot of compliments for the unit. The assembly was easier than expected as well. The customer service from Paul and Gemma was excellent. I’d definitely recommend purchasing items from Chronologystore.

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks Hayley. We're really glad you like the shelf unit, and that the self-assembly process went well! And it's great to hear that you'd recommend us to others. Thanks again for ordering from us.

Saanut 4/5 tähteä

Subsequent to my last review. Ross Ellice reviewing

Subsequent to my last review, I was contacted by Chronology who informed me that their emails in response to my complaint had gone astray. They offered to replace the damaged planks, which arrived yesterday.
Customer service agent, Paul, was very helpful and finally brought a satisfactory resolution to the problem.

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Hi, thanks for the review. Please accept our apologies for the initial issue you had, and I'm glad we've been able to get this resolved. We hope you'll enjoy using your table and bench for many years to come.

Saanut 5/5 tähteä

Brilliant products, friendly service

We ordered a table and bench from Chronology and we couldn't be happier with our lovely new furniture. From our initial showroom visit and placing the order to the friendly delivery man - we were really impressed by the whole experience. We've had so many compliments about our dining area and we'll definitely be putting in an order for more matching items very soon.

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Thanks George. That's great to hear. We appreciate the feedback and very glad to know that the whole experience was a pleasant one for you. Do let us know if you need any more details about any of our other products.

Saanut 1/5 tähteä

Great product. Poor customer Service

Similar to above with regards to customer service.
This was the second time I’ve ordered from this company.
First time being a 5 shelf unit.
Second time was a 3 shelf unit.
Both units are solid and easy to assemble.
Customer service from “Gemma” was appalling.
For some unknown reason, my 2nd order was split into 2 parts. Needless and very odd.
One part was delivered on the specified day. When I emailed them, I was told it was out for delivery and then dismissively “it’s out of our control”.
Mmm, I beg to differ..when you pay Fed-Ex to provide a service, as they did, you are very much in control.
I guess Chronology/Gemma couldn’t be bothered.
2nd day unnecessarily wasted at home, for a parcel that should have been packed as one. (I was unable to contact Fed-Ex to arrange alternative dates etc.)
Avoid if you don’t want to waste your time and risk a delivery split over 2 days.

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Hi Matt

We're sorry to hear that your second order from us didn't go as smoothly as the first. The vast majority of our orders are delivered by our own drivers, but on occasions, like this one, we send some relatively smaller items via FedEx. We dispatched your order in 2 packages (due to size and weight restrictions it couldn't all go in one package). This was booked as one order, they were both collected at the same time and should have been delivered at the same time.

Unfortunately, FedEx split them during transit, which is something that’s genuinely beyond our control once it leaves our workshop. We absolutely understand how frustrating it is to wait around for a second delivery, and we’re really sorry you had to. It doesn't mean that we don't care or can't be bothered and I'm sorry it felt this way. We of course wanted you to receive your delivery in the most timely, convenient manner possible and I apologise that you had to wait until the next day for the second package to arrive. We did check on this on the next day to make sure it had been delivered to you.

Thanks again for ordering from us. It’s a shame that this one let us both down, but we do appreciate you taking the time to share your thoughts, and we’ll pass this on to FedEx as feedback too. I trust the shelf units are up and serving you well. If you ever did want to order another one from us at some stage, or any other item, do get in touch and we'll offer you a discount by way of apology for this experience.

Paul

Saanut 4/5 tähteä

Great desk - eventually

The desk is lovely and was just as described on the website. It was easy to complete the final assembly at home. If I was reviewing on the quality of the product alone it would be five stars. However, the estimate on the website was 3-4 weeks for delivery and it was double that with little communication or explanation for the delay. The online chat was not answered and the answer to my query about delivery date via email was just that it would be soon. On arrival there were two broken parts and one missing part and it took another three weeks for replacements for those to be sent through the post. If you don’t mind waiting 12 weeks you do get an excellent, sturdy and good looking piece of furniture.

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Chronology-logo

Vastaus yritykseltä Chronology

Hi Hazel. We're really glad to hear that you're pleased with the desk. I do apologise that the delivery process wasn't as smooth as expected -- that's certainly not up to our usual standards and we appreciate the feedback on this.

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