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Chery Industrial Arvostelua 195

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Gate was damaged, lots of scratches and gouges. Looks like a used product I was sold. Delivery wasn’t wrapped or protected, no hardware easement with the gate Was told someone from customer service wa... Näytä lisää

Saanut 4/5 tähteä

Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... Näytä lisää

Saanut 5/5 tähteä

As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Deli... Näytä lisää

Yrityksen tiedot

  1. Teollisuusalue
  2. Kannettavat WC:t ja matkakäymälät

Yrityksen kirjoittama

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

OUR PROMISE TO YOU

Yrityksen kirjoittama

Your satisfication is our #1 goal.
Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.

Yhteystiedot

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4,0

Hyvä

TrustScore 4/5 tähteä

195 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 27 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Gate was damaged

Gate was damaged, lots of scratches and gouges. Looks like a used product I was sold. Delivery wasn’t wrapped or protected, no hardware easement with the gate Was told someone from customer service was going to contact me. No one ever did.

8. huhtikuuta 2026
Saanut 2/5 tähteä

Installation instructions very poor

Installation instructions very poor. We were short bolts and nuts. Also missing some brackets and smaller nuts.

31. maaliskuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

We are sorry to hear you had a frustrating experience with the installation instructions and missing hardware. We sincerely apologize for the inconvenience this has caused.
Please send an email to Parts@cheryindustrial.com with your order information and details about the missing bolts, nuts, and brackets. Our team will arrange the replacement parts for you as soon as possible.
Thank you for your patience and understanding.

Saanut 2/5 tähteä

The instructions were the bare minimum…

The instructions were the bare minimum and the parts and part numbers did not match them.

7. huhtikuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

We sincerely apologize for the frustration caused by our unclear instructions and mismatched parts & part numbers. This is absolutely not the experience we want you to have. We take full responsibility and will immediately improve our instruction manuals and parts labeling to prevent this from happening again. Thank you for your honest feedback.

Saanut 1/5 tähteä

Took forever to ship

Took forever to ship. Then was shipped the wrong part. Asked to return and get the correct part. I was told to send pics and I would get a label to return the wrong part and they would ship the correct part. I sent the pics the next day. Still waiting on return label and for correct part to ship three days later. With no further response, despite trying to contact them. For a $144 part, this does not make me happy.

3. huhtikuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

We sincerely apologize for the long shipping delay, sending you the wrong part, and the unresponsive support you’ve experienced. This is completely unacceptable, and we take full responsibility. We will immediately send your return label and ship the correct part right away. We’re truly sorry for the frustration this has caused you.

Saanut 3/5 tähteä

Incomplete ordering process

I ordered a couple parts, paid for them thru the link/app provided in email, no problem there. however a month after no delivery , I called and found out that the order was placed on hold ? or not completed. the guy ( Steve ) who I had talked to had left the company without completing the order. The girl who I talked to ( Lin ) ? completed the order but her English is lacking and difficult to understand. The part did ship quickly after that. Received it about 1 week. I did receive a useless email stating a update on shipping that contained no info ? The parts that I got worked fine though. The plow part that I had to replaced is cheap China steel and had easily tore when I had a hard hit on immovable object that I hit with plow, My fault.

3. huhtikuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

We sincerely apologize for the frustrating experience you had with your order. We’re very sorry about the delayed processing due to staff changes, the communication difficulties, and the unhelpful shipping update you received—this falls far short of our service standard, and we take full responsibility.
We’re glad the parts ultimately arrived quickly and functioned properly, and we appreciate your honesty regarding the plow part. Your feedback helps us improve our order management and team communication. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Saanut 4/5 tähteä

I am at bit concerned..

I am at bit concerned... the one box was delivered and hour ago and it shows a dent in the box. We have not opened it yet, will let you know if there is damage to the contents.

3. huhtikuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

Thank you for letting us know about the dented box.
We’re sorry to hear the package arrived with damage and appreciate you checking the contents for us.
Please feel free to reach out anytime if the items inside are affected — we’ll be happy to assist you right away.

Saanut 5/5 tähteä

Great product

Great product! The canopy is in place and just what we need. The delivery was fast, instructions good and everything we needed to get it installed.

20. maaliskuuta 2026
Saanut 5/5 tähteä

Got a GREAT DEAL on a shipping container cover!

Got a GREAT DEAL on a shipping container cover that is super quality material! Chery Industrial had EXCELLENT Communication! David was always there for me and even helped me change delivery addresses so I could handle large delivery easier! I'm looking forward to working with them again soon!

27. maaliskuuta 2026
Saanut 4/5 tähteä

Poorly positioned loads

Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also not placed on dunnage, so we couldn’t access them from the side. I told the logistics person how to load them prior to shipping and no instructions were followed.

24. maaliskuuta 2026
Chery Industrial-logo

Vastaus yritykseltä Chery Industrial

We sincerely apologize for the major loading issues with both shipments.
We’re very sorry our team failed to follow your clear loading instructions, leaving fork pockets inaccessible and making the units extremely difficult to unload. This is completely unacceptable and falls well short of our standards.
We’ve shared your feedback directly with our logistics and shipping teams to ensure this never happens again.

Saanut 5/5 tähteä

Purchase and Delivery was smooth and on time!

Everyone that I was in contact with were great and very professional. I was more amazed of the timing when the pod I ordered was being shipped from Maryland to California. They were on time and super friendly and helpful after 36 hrs of non-stop driving.

23. maaliskuuta 2026
Saanut 5/5 tähteä

Container Cover

The personal experience was great from start to finish. I was blown away how quickly this item shipped and how fast we got it after we ordered it. We definitely will use Cherry industries again. You guys are top-notch.

23. maaliskuuta 2026

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