Cheapflights Arvostelua 

1 009
•
TrustScore 1/5 tähteä

1,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Fake. Email to Natalia from customer service and she acknowledge that this website does not function properly. and I told her I wanted to take further action and Can I have your manager email ID o... Näytä lisää

Saanut 1/5 tähteä

0 star:all comentaries is true!They are scam offering lowest price in the world,promising that up to 48 hours your flight confirmation will be sent, and later they said: unfortunately we can’t confirm... Näytä lisää

Saanut 1/5 tähteä

Be very careful when using the website. The booking that is advertised in the search does not match what you actually get. We specifically chose the extra baggage search option. We were then re-direct... Näytä lisää

Saanut 1/5 tähteä

Never book through cheapflights They keep lot of ambiguity You are Never sure if ticket is confirmed They took money Sent email about conrmation and Never sent ticket They gave lot of... Näytä lisää

Yrityksen tiedot

  1. Matkailu & Loma

Yrityksen kirjoittama

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.co.uk/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, car hire and vacation packages.


Yhteystiedot

1,1

Huono

TrustScore 1/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,1

Kaikki arvostelut

(1 009)

16 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Lots of bogus prices advertised through…

Lots of bogus prices advertised through a company called Flightsbank. The scam is Cheapflights offer a cheap fare through Flightsbank, then you click on the link and head to the Flightsbank web site and low and behold the price isn't available anymore and extra is added to the price. Then you click again and that fare has gone and it's more. A complete and utter waste of time. And no Cheapflights, this isn't a sudden fare change. I'm getting the same scam results a week on.

25. helmikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Wil,

Thanks for leaving us a review and for using Cheapflights.

Your report is concerning. Please share your exact search details with us at https://www.Cheapflights.co.uk/support and we'll look into your report further.

Screenshots are always helpful.

Best,

Robert
Team Cf

Saanut 1/5 tähteä

Beware Beware Beware

Beware Beware Beware! I bought tickets to Paris. They have us landing at Heathrow on American at 9:50 (right) changing planes and going to Paris on British Airways at 11:00am. So we are supposed to make it through Heathrow in an hour and10 minutes. they put the ten minutes in there because they know they have to give us that much time or refund our tickets, ALSO knowing that we won't be able to make our connecting flight in that amount of time. Trying to change this has been a complete nightmare. Talking o people in India who don't know what "Charles DeGaulle" means and can't find another flight. Talking to American Airlines people who tell us it would take another $1000 dollars to change our flight. I will NEVER purchase another flight from CheapTickets. They are a scam. You will pay more to stay overnight(plus paying for the AIRBNB you've already paid for) than you would buying a regular ticket. Do not be bamboozled by these scammers.

18. helmikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Kathy,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners - CheapTickets.com

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.

Keep in mind that their terms&conditions and amendments policy apply.

If you have further concerns/questions, feel free to reach out to our support team at:

https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Saanut 1/5 tähteä

I made a booking and when I put my…

I made a booking and when I put my D.O.B in the month is the 10th but it automatically altered it to April???
Then I changed it again and after payment was confirmed an email for confirmation was sent with my eticket and guess what..... My D.O.B was changed back to April when I changed it TWICE to OCT and now the company want another £26.00 to change the D.O.B when the ticket cost only £49.00
This company knows its very hard to prove it that they are wrong plus I even know there using a program to randomly alter customers details hopefully I will catch them out in the future n get everyone who's has been conned by them get refunds I wonder how many people have fallen for this scam in all those years this company has been here and most will just pay the extra thinking it was there fault when it wasn't

15. helmikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Anwar Chaudhry,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners.

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.

Keep in mind that their terms&conditions and amendments policy apply.

If you have further concerns/questions, feel free to reach out to our support team at:

https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Saanut 1/5 tähteä

BEWARE

BEWARE, IT'S A SCAM.
I booked flight using cheap flight few minutes ago and wanted to cancel right away because at the time of the booking there was no mention of charging in USD. There is no way on your site to cancel, i called 1-833-200-3343 no. twice, both times answering machine and i had to leave message.
i called Hahn airline no. 1-800-639-3590 eight times (which was carrier when i selected the flight), busy signal comes with display "user Busy".
i have filled your feedback form online, not sure if anyone checks those?
emailed feedback@cheapflight, but got "address not found" message.
it's not cheap airline, it should be called cheapservice.com.
my ticket says free cancellation within 24 hours and I have tried more than my best to reach out to cancel it's well within 24 hours.
I NEED TO CANCEL MY FLIGHT AND DEMAND FULL REFUND.

10. helmikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Sherry,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners.

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.

Keep in mind that their terms&conditions and cancellation policy apply.

If you have further concerns/questions, feel free to reach out to our support team at:

https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Saanut 1/5 tähteä

Fraudsters

Fraudsters . Scam

31. tammikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello,

Thank you for leaving a review and for sharing your experience.

For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.

All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.

With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.

If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:

https://www.Cheapflights.co.uk/support

- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.

- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.

Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.

Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.

If you have any further questions or concerns please don't hesitate to reach out to us.

Kind regards,
Cheapflights

Saanut 1/5 tähteä

got called by a person called Olivia…

got called by a person called Olivia and offered great price for flight to Addis Abeba, and insist on 100 pounds deposit, which i transfer with online banking.. the sad part is these people have an account number and sort code in uk. please avoid all bank online transfer or even entertaining them..

very sad day.

29. tammikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Yonas,

Thank you for leaving a review and for sharing your experience.

For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.

All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.

With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.

If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:

https://www.Cheapflights.co.uk/support

- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.

- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.

Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.

Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.

If you have any further questions or concerns please don't hesitate to reach out to us.

Kind regards,
Cheapflights

Saanut 1/5 tähteä

Beware of using this site

Booked a flight through Cheapflights.co.uk, payment was made in good faith but discovered when I got to the airport that the eticket was a fake. Cheapflights deny all responsibility saying they are a free search engine only and are not responsible for the fraud. Bank won't refund the money because of various reasons one of which is that an eticket was issued even though it was a fake eticket.

29. tammikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Jenny,

Thank you for leaving a review and for sharing your experience.

For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.

All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.

With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.

We do show as well in our Contact page (https://www.Cheapflights.co.uk/contact-us/ ) the following Warning message:

'Warning: A number of people have been contacted by phone, WhatsApp and email by individuals claiming to represent Cheapflights, offering to book them a trip and requesting direct credit card or wire transfer payment. Some were also asked to provide their passport and identity card numbers.

These direct emails, WhatsApp messages or calls do not come from Cheapflights, but from imposters who are trying to defraud you, or act with other malicious intent.

Do not provide your credit card details, nor wire money to any bank account. If you have provided your credit card number, contact the issuing bank to block your card. If you have provided your passport or identity card number, contact your police station.'

Be assured that we are working closely with our legal team and the Cyber Police to find these imposters.

If you have any further questions or concerns let us know via our /support page.

Kind regards,
Cheapflights

Saanut 1/5 tähteä

shocking website

Bloody ridiculous website which is complicated to use and constantly resets your search parameters. It must have been designed and programmed by a five year old.

26. tammikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Scott Wood,

Thanks for leaving us a review.

Our users feedback are very important to us.

Please share more detail with us at https://www.Cheapflights.co.uk/support and we'll look into your report further.

Looking forward to your message.

Best,

Robert
Team Cf

Saanut 1/5 tähteä

Terrible

Terrible, horrible. Please do not get any ticket from this company, you will definitely be regret. I can not find a word to describe it. They have no responsibility for your flight, safety, trip, and guaranteed for your ticket...

18. tammikuuta 2020
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Moji Sal,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.

Your experience sounds concerning. Please send details to us at https://www.Cheapflights.co.uk/support and we'll look in your report further.

Looking forward to your message.

Best,

Robert
Team Cf

Saanut 1/5 tähteä

If i could rate a zero i would

If i could rate a zero i would! We booked through these con artists! We paid a deposit of £1500 and the agents are no place to be seen! Tickets are cancelled for god knows what reason. I have contacted my Solicitor we are taking legal action against you cheap flights as you are the ones who provided us with fake agents! You should be help liable for these agents. I am gathering other people you have defrauded and together we are taking you to court! PLEASE SAVE YOUR MONEY AND DO NOT BOOK WITH THESE CONS! THEY BELONG BEHIND BARS NOT BEHIND A SCREEN!!

11. joulukuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello,

Thank you for leaving a review and for sharing your experience.

For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.

All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.

With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.

If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our support page:

https://www.Cheapflights.co.uk/support

- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.

- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.

Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.

Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.

If you have any further questions or concerns please don't hesitate to reach out to us.

Kind regards,
Cheapflights

Saanut 4/5 tähteä

Good day

Good day. I have been blocked and I’m trying to search for flights

4. joulukuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello,

Thanks for leaving us a review and for using Cheapflights.

Please drop us a note at https://www.Cheapflights.co.uk/support and our support team will have a closer look.

Best,

Robert
Team Cf

Saanut 1/5 tähteä

5th Nov this year I had a phone call…

5th Nov this year I had a phone call from a Joseph Brown claiming to be Cheapflights .
He gave me a quote of 380pds for two for flights next year .
I paid it in full that day and he as i thought gave me E tickets on an email with Jet 2 .
I've tried to get in touch with Joseph Brown by e mail and it comes back Maelor Demon !!
Tried getting in touch by phone ...no joy .
Ive paid 380pds and no flights .
Lesson learnt.
Jet 2 have no record of our names booked.
I'm calling at the bank tomorrow to see if anything can be done .

18. marraskuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hi Pam

Thank you for leaving a review and for sharing your experience.

For reference, KAYAK manages a portfolio of meta-search brands, Cheapflights being one of them.

All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.

With that said, I can verify that the company referenced in your report is NOT associated with our organization nor are they in any way authorized to represent Cheapflights or any of KAYAK brands.

If possible, and to best help our legal team review this report further, we would appreciate if you would please share the following information with us via our feedback form https://www.cheapflights.co.uk/k/feedback/form:

- Original full email/message communication(s) and screen captures, clearly showing the email address, this company used, including the email subject/header.
- Any other contact details the infringers used to contact you such as phone numbers, SMS, Websites, etc.

Additionally, we strongly encourage you to visit https://www.actionfraud.police.uk/ to report the fraud.

Lastly, if you have already transferred money to these infringers, we strongly encourage you to reach out to your financial institution or insurance company to dispute these charges.

If you have any further questions or concerns please don't hesitate to reach out to us.

Kind regards,
Cheapflights

Saanut 1/5 tähteä

Fly from vegas to Nicaragua got some…

Fly from vegas to Nicaragua got some good fly price on line but it was charging me adult price for one of the kids, i call they said they said could not fix it, i said ok, then said give me your credit card, then they said fly not available but online still said available, from $430> $720, so i pay $720 then they send me email card decline, so he wroted the # wrong gv the card again, now said seat not available it be $1100 each, no u trying to rip me off cancel everything, then they call me back seat are available now at $750, now a was afraid i was going to have problems later on, but everything when well with the tickets, but im putting this review now to make u AWARE MY CREDIT CARD CALL ME THERE HAVE BEEN CHARGES ON MY CARD AND THEY STOP THE CHARD FELT IT WASN'T ME,, AND IT WASN'T ME SOME HAS THE CARD # RUN IT ON LINE, they were the last people i used the card with, card fraud people from middle eastern sound like. My information must not be safe, good thing wellfargo has good antifraud system

9. marraskuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hi Jose

Thank you for leaving a review. Although it sounds like you may have dealt with a different company than Cheapflights as we do not sell tickets, nor do we ask for credit card details.

Cheapflights enables you to be your own travel agent and helps you plan your trip, but we don’t sell anything or handle bookings. Once you’ve found what you are looking for, we direct you to the relevant company to complete your booking.

That said, if you have had a bad experience with a company found via Cheapflights and need our assistance, please feel free to send us detailed information via https://www.cheapflights.co.uk/support and we are happy to investigate further as well contact the company in question on your behalf.

Best,
Cheapflights

Saanut 1/5 tähteä

Not chesp at all just as dear as any…

Not chesp at all just as dear as any other

22. lokakuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello John,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.

We do our best to show you as many booking options as possible that are currently available.

If you notice anything missing, please let us know.

More questions about Cheapflights? >> https://www.Cheapflights.co.uk/contact-us/

Best,

William
Team Cf

Saanut 1/5 tähteä

I was looking for a direct flight from London to San Jose - Costa Rica

I was looking for a direct flight from London to San Jose, Costa Rica, and the website appeared to not have found any,while there are direct flights with British Airways, just checked on their website. I find it unacceptable for a website that claims to find best flights to not offer some of the options. Not even sure of the legality of this.

14. lokakuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Lavinia isaila,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison website dedicated to bringing you the best deals. Once you have found what you are looking for, we direct you to the relevant company to make your booking.

At Cheapflights, we do our best to show you as many booking options as possible that are currently available.

If you notice anything missing, please let our support team know and provide your exact search details at:

https://www.Cheapflights.co.uk/support

Best,

Robert
Team Cf

Saanut 1/5 tähteä

Terrible customer service

Terrible customer service, I missed a flight and I was lied too about the next available flight managers attempted to over charge me a ridiculous amount whilst the employee or telling a cheaper and completely different price. I had to book a flight with a completely different company. And mangers spoke to me with extreme disrespect.

12. lokakuuta 2019
Oma-aloitteinen arvostelu
Cheapflights-logo

Vastaus yritykseltä Cheapflights

Hello Elton Joao,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

It seems that you had a bad experience with one of our partners.

Cheapflights does not have insight into your booking details. You'll need to keep working with the company servicing your booking for further assistance.

If after contacting them you have further concerns/questions, please send details to us at https://www.Cheapflights.co.uk/support and we'll look into your report further.

Best,

Robert
Team Cf

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