Cheapflights Arvostelua 

There was no option for me to buy my departure and return as a combo so I had just bought my return with these guys and they changed the price of the Departure to almost double in price within seconds. They hoped by me buying the return first they had enticed me to now pay a ridiculous changed amount. The only way for me to get the affordable, time and price I needed and expected was by shortening my holiday and changing my departure date from the 8th to the 13th which is 5 days less. This is now terribly inconvenient. The price has already been changed a few times already but this last move from Trustpilot was very disappointing. Please don't rip people off in future.

Please do not ever use this website! They forward you to dishonest travel agents like Dream World Travel who steal your money! They are all scammers!

Horrible. Can't contact them after they get the payment.

I booked a flight with Cheaplights, apparently the return ticket they gave me was broken down to 2 tickets and I wasn`t allowed to travel, the Turkish airlines told me I was entitled for a refund and I still got no refund as yet, they deal with shady online travel agents that scam you and steal your money, and don`t give you the attention to fix your issue

NEVER PURCHASE A TICKET HERE. ITS A SCAM THEY CHARGED ME 2 THOUSAND US DOLLARS THEY NEVER SENT ME THE TICKETS AND NOW NO ONE IS ASWERING TO KNOW WHATS GOING ON

Cheapflights advertise flights that they call, "Promotions," and leave them on display after the offer has expired, (If they ever were available), when in fact, their actual prices are about double - and in any case more expensive than most.

It is not possible to recommend this company, because of these deceptive practises.

I've been trying to get hold of someone just to talk to for 3 days there app doesn't work there good at asking what your concerns are how's about getting to speak with someone that is my concerns 3days I will never use again I didn't need the stress 😬

Biggest fraud and scam company, do not trust. Will take your money and never give you any tickets. Biggest fraud company known till date.

This is a scam company. They will ask you to transfer the money and you will then lost your money. They will ask you for card details and then you will loss your card details.
I book the tickets with them for 4 people and then ticket issued for 1 person. They dont have any system to do card process. they can only ask for the bank transfer. The give you bank details APS FINANCIAL.
The worst thing is that they reply you back in this website. I reported them to Police already.

Took one lot money said my. Flight so I booked again again told cancellation neaver got my £600 back don’t book scam company I reported to police

I bought flights last year which got cancelled due to covid. A year later still havent received my refund..???!!!!

Even though these guys aren’t a direct booking company, the facilitate illegal companies like Dreamworld Travel. They are a scam company who have stolen millions of dollars off customers. They continue to allow bookings to Dreamworld Travel, just google Dreamworld Travel and you will see the amount of negative reviews as well as the dilution they have done on their google reviews by adding fake 5 star reviews (all with the same poor grammar and naming an employee). BEWARE, YOU WILL LOSE YOUR MONEY. Book direct with the airline company!

pesimo servicio compre dos boletos y me dicen que subio el vuelo quiese cancelar y no me han regresado mi dinero ya va para un mes de eso no la usen es una estafa.....!!!!marcas y te dan largas pero no te ayudan en nada solo te dicen que esperes y te cuelgan.

Poorest ‘cheap flight’ deals I have ever seen! Trying to sell me a return airfare LHR - AUS & return.
Cattle class £2500??? No guarantees nothing.

Found much better deals everywhere else.

is a rip off
This company is a rip off, 6 months ago I booked the flight from Las Vegas to Sweden I ended having to cancel my flight due to covid canceling my cruise. I call the airline i used and they told me the tickets i paid for was a much less amount then what I actually paid!!! Your company took me for additional money that I don't know what you did with it!!! Now i rebooking this tickets that I didn't get to use and now have to pay an additional $70!!! ( I was paid $900 now I got flights $670 and they asked me to pay extra $70 that's ridiculous plus bad customer service) Unreal and not fair when i paid your company full ticket price at that time and you said i paid much less for our tickets. Not a great way to do business by ripping your customers off!!!! Never again learned our lesson..... You got to know that I work hard to get this money....I didn't get easily I'm so mad right now

I was very disappointed, I booked a flight for $270 here from best Airfares and when I received the email I even called them to confirm everything. The next day I got an email that it was not available anymore and that they would give me another offer which was triple the price I had gotten. I wont be using this site anymore and Ill make sure to let family and friends know so they can be aware

Last year I booked and paid for 2 R/T tickets to Boston. 24 hours before our flight I tried to do the check-in only to find out the airline did not have our reservations! The money had been taken from my account, confirmation code sent the day I booked the reservation. According to the airline we DID have tickets however, the day after we had bought our tickets someone canceled the reservation and got a refund! I could never get a straight answer from anyone, no one answered the phone and the airline itself was no help either. It's been almost a year and I haven't gotten my money back! I ended up paying full fare ($878.00) and I never got a refund of the original $378 I paid. This site is a TOTAL SCAM!

UPDATE:
Having placed this review - cheapflights have intervened on my longstanding refund request - received the refund (less admin fee!)
Upside is that they did take accountability- just be cautious on the prices that are too cheap.

See stock answer on their involvement:

“All of KAYAK brands, including Cheapflights, are travel search engines, not online booking providers, and we do not sell travel services of any kind.”

What this means is they do not warrant any transaction should you choose to click through and book with one of these ‘providers’.

Do your research and if too good to be true - go direct to airlines… this sales model has proven to be somewhat challenging when you get into difficulty with the suppliers this ‘search engine’ supports.

Another unhappy DREAM WORLD TRAVEL customer!